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KingstonConsult
©2012KingstonTechnologyEuropeLtdandKingstonDigitalEuropeLtd,KingstonCourt,BrooklandsClose,Sunbury-on-Thames,Middlesex,TW167EP,England.Tel:+44(0)1932738888Fax:+44(0)1932785469Allrightsreserved.Alltrademarksandregisteredtrademarksarethepropertyoftheirrespectiveowners.
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Do I need to buy Kingston memory after receiving expert
advice from Kingston?
No.
Will using Kingston’s server memory void the
server’s warranty?
No.
•Firstly,Kingstonservermemoryisdesigned,andbuiltto
befunctionallyexactlyequivalenttoOEMservermemory.
Furthermore,eachmoduleistestedtobe100%compatible
withtheserveritwasdesignedtosupport.
•Secondly,anexcerptofourlegalstatementbasedonarticle
101oftheEuropeantreatysays:
An explicit or implicit ‘warranty tie’ by a PC OEM manufacturers
would amount to illegal tying under Art 101 of the TFEU (European
Treaty), and equivalent laws in each Member State, where: There is a
brand-specic aftermarket for replacement parts for that PC OEM’s
products; the PC OEM has a high share of supply in that market; and
the PC OEM is illegally seeking to protect that position by dissuading
‘captive’ customers of its primary products from sourcing more
cost-eective, quality product from anyone else.
 YoucanaccesstheEuropeantreaty’sarticle101at:
 http://eur-lex.europa.eu/LexUriServ/LexUriServ.
do?uri=CELEX:12008E101:EN:NOT
•Thirdly,duetotheaboveEuropeanTreatyarticleOEMshave
topublishonlinedisclaimersconrmingthatinstallingKingston
memoryontheirserversdoesnotvoidservers’warranty.
BelowareHP’s,Dell’sandIBM’sonlinewarrantystatements:
 HP warranty statement:
“HP systems are able to use memory from third party suppliers
that is of the same specication as that provided by HP.”
Dell warranty statement:
“Adding software, external devices, accessories, or parts to your
Dell computer after it has been shipped from Dell will not void
Dell’s limited warranty.”
IBM warranty statement:
“Adding third-party items does not void the IBM
Machine warranty”
Sourcelinksavailableondemand.
What do I do if the OEM is coercing me to buy memory
from them?
AsktheOEMtoconrmtheirverbalstatementinwriting.
How will Kingston support me if I buy Kingston
server memory?
YouwillbesupportedbyKingstonCarewhichincludes:
•Aserviceagreementiscreatedbetweenyourself,yourservice
providerandKingstontoensurethatatechnicianintervenes
incaseofanissuewithKingstonservermemoryandthatcosts
arereimbursed.
•On-sitesparecostssothatyoucanmeetthetightestSLAs.
Thisserviceisavailableuponqualication.
•Advancereplacement—ifourservermemoryfailsyou,contact
usandwewillsendyouareplacementwithoutanydelays.
What is KingstonConsult?
KingstonConsultservicesincludes:
•Aserverassessment
•Servercongurationtraining
•Evaluationsforproofofconcept
Allservicesdesignedtohelpoptimiseyourservercongurations.