Product Manual

TruckMaster® – Operating and safety manual
11
16. COMMON PROBLEMS AND SOLUTIONS
Problems relating to the operation of either pump or flowmeter are de-
scribed in separate instruction booklets included with the tank. The follow-
ing circumstances may occur when operating the device:
Problem
Possible cause
Remedy
Tank walls buckled
slightly when the
tank was full.
Symptom typical for plastic
tanks with no effect on the
functionality of the device.
-
Tank walls col-
lapsed when refu-
eling vehicle.
Vent is clogged or damaged. Stop refueling the vehicle and
eliminate the fault / clean or
replace the vent.
Pump does not
work.
No power or inadequate
power is supplied to the pump.
Pump is damaged or blocked.
Check if the pump is connected
to the correct power source.
Repair or replace the pump.
Pump is operating
but no diesel is fed.
The tank is empty.
Ball shut-off valve is closed
(applies to TruckMaster® 114).
The sucking system is blocked.
The turbine of a flow meter is
blocked.
Distribution hose or filling noz-
zle is blocked or there is air in
the pump.
Turn off the pump and fill the
tank.
Open the valve.
Clean the hose / sucking pump,
especially the end filter.
Clean the distribution hose and
filling nozzle.
Clean the turbine and unblock
it.
Wait 2 minutes and if this does
not help, unscrew the filling
nozzle and re-start the pump.
The filling nozzle
prematurely cuts
off the oil supply.
Refueling speed is too high.
The tip of the filling nozzle is
too close to the walls of the in-
let.
Reduce the flow velocity.
Reposition the filling nozzle.