Use and Care Manual

IMPORTANT NOTICE: PLEASE READ CAREFULLY
We are condent that you will be completely satised with your King Canopy unit. Please take a moment
to read the very important information below, and call us with any questions you may have.
KingCanopy/PICAmerica,LTD.hasnocontroloverwind,snow,ice,rainoranyotherweatherconditionand
weareinnowayresponsibleforanydamagecausedbythecanopyortothecanopy.Wesuggestyoucontact
yourinsurancecarrierjustasyouwouldforanyotheroutsidestructure.
OTHER PRECAUTIONS WHICH MUST BE FOLLOWED:
Keepallameandheatsourcesawayfromthistentfabric.Thetentfabricwillburnifleftincontinuouscontact
withanyamesource.
DONOTcookunderneathornearcanopy.
DONOTstoreoruseammableliquidsunderneathornearcanopy.
DONOTigniteorstorereworksunderneathornearcanopy.
DONOTusebleachtocleancover.
DONOTdrycleancover.
DONOTwashcoverinwashingmachineordryindryer.Handwashwithmildsoapandwateronly.
DONOTallowrainwater,snoworicetoaccumulateontopofcover.
DONOThangorsuspendanythingfromtheframe,grommets,trusssystemorballstrapsoftheunit.
REMOVEcanopycoverbeforeastorm,ordisassembleentirecanopyunitifpossible.
REMOVErainwater,snowandicefromcanopycover.
This is a temporary structure and is not recommended for use as a permanent structure.
Defective Parts
Wetryourbesttoeliminateanydefectivepartsthatareshippedwithourproducts.If,however,youshouldnd
adefectivepart,wewillreplace–freeofcharge–anypartwhichisdefective.Youwillneedtoprovideproof
ofpurchaseshowingdateofpurchaseandprovideuswithdetaileddescriptionofthedefectivecomponent.
Yourreplacementwillbeshippedbygroundshipping,freightprepaid.Nextdayorexpressshippingwill
requirefreightcollectandpaidforbyyou,theconsumer.Damagesfromimproperanchoring,strongwinds,
snow,iceorrainarenotconsidereddefects.
Improper Anchoring, Strong Winds, Rain Snow, or Ice
KingCanopy/PICAmerica,LTD.doesnotguaranteethesecanopiesunderstrongweatherconditions.These
canopiesaredesignedtoprotectagainstdamagescausedbysun,rain,treesap,birds,etc.Theyarenotdesigned
toholdroofloadsthataccompanysnow,iceorheavyrains.Ifyourcanopyisnotanchoredsecurely,itcanbe
liftedbythewindandwillyaway.Ifyourcanopytakesight,wearenotresponsibleforanyreplacement.If
youknowstrongweatherispredicted,removethecoverortakedownthecanopyunitcompletely.Thecover
isdesignedtobequicklyandeasilyremoved.Certainregionsofthecountryareextremelyhardoncoversof
anykind.Normalwearandtearisnotcoveredunderthewarranty,andshouldbeexpected.
Warranty
Allcomponentsofthiscanopyfeaturea1-yearlimitedwarrantyandarewarrantedtobefreefromdefectsin
materialandworkmanshipforaperiodof1-year.Youmustcompleteandreturntheenclosedwarrantycard
promptlyafterpurchase.Pleaseretainyourproofofpurchasereceipt;youwillbeaskedtoprovidethisreceipt
inordertoobtainwarrantyservice.
PleaseCall8:00am–5:00pmEST,Monday–Friday
1-800-800-6296 or 1-919-552-2977
Oryoucanfaxusat: 1-919-552-5069
Replacementpartsandcustomerserviceisalsoavailablethroughourwebsite.
Pleasevisitusatwww.kingcanopy.com