Product Warranty

incorrectly and is blown away, we will not send any free replacement parts
for damages. If you know strong weather is predicted, remove the cover or
take down the unit completely. The cover is designed to be quickly and
easily removed.
Non-Warranty Replacement Parts
If your warranty expires and you need replacement parts and they cannot be
found on www.kingcanopy.com, please contact us at 1-800-800-6296. We
stock replacement parts for most of our products. Our customer service
department will be pleased to assist you in any way possible.
Certain regions of the country are extremely harsh on canopy
covers. Normal wear and tear is not covered under warranty, and should be
expected.
In order to receive a discounted or free replacement part, you may be asked
to return the part, freight prepaid, to our warehouse for inspection before we
will send a replacement. You must, in all cases, provide a copy of your
receipt showing the date of purchase, model number and price.
Customer Service:
8:00 AM – 5:00 PM EST, Monday - Friday
1-919-552-2977
Toll Free: 1-800-800-6296
Fax: [phone]