Operation Manual

MAVO LF Operation Manual（KineOS 6.2）

4. FAQ

If there is an issue about the camera or accessory, please check the related chapter in this manual. If the

issue still exists, please make a short video and fill in the issue report on issue report page. We will contact

you within one working day. The issues below are mostly due to improper operation of accessories or

camera settings.

1. Windows OS cannot get access to SSD:

 Please check if the file system of KineMAG is NTFS. To change the format into NTFS before recording,

you need to set: [ConfigurationSettingsSSD file system: NTFS], then rebuild the SSD in the

camera.

 Try another SSD reader.

2. Press REC button, camera does not record, no tally light.

Please insert the SSD into the camera before power on, rebuild the SSD into NTFS or HFS and

activate it, the SSD is ready for recording only when the SSD indicator is green,.

3. Camera stop recording automatically after a few seconds when recording:

 Check if your SSD has no capacity, and it shows red on the UI;

 Check if you use KineMAG SSD: if you use 3

-party SSD, its speed may not be fast enough.

4. No signal on Monitor:

 Power off camera and connect output ports on the camera body to the input ports of monitors with

high quality cable. Power on the camera and monitors after all parts set up well.

 Power off the monitor and reconnect the video cable.

5. Liveview seems dropping or skipping frames, stutter when camera pans:

It is normal for monitoring when panning, but recorded clips do not drop any frame if using KineMAG SSD.

 Skipping frame on monitoring: monitoring signal from Kine camera is based on 25fps progressive (or

other CMOS imaging sensor fps), not 50i;

 Skipping frame when playback on workstation: if recorded clips are 25fps, less than 30fps, the clips

will show it. If recording 50fps, and playback at 50fps, it will be much better.

6. No images from SDI on KineBACK-W:

 Check if the monitor supports 3G-SDI, as the SDI output of KineBACK-W is 1080p;