User Guide
7
4. Troubleshooting Guide
Trouble Condition Visual Indications Audible Indications Action:
Low Battery
Amber 
LED 
blinks 
every  
5 
seconds
Chirp every 60 sec, voice every 
30 sec: “Replace alarm.”
 Voice stops after 5 mins.
*Remove, discharge, dispose unit, and replace as 
soon as possible.
Fault Mode Chirp every 30 sec.
Voice every 30 sec: “Error, see 
trouble shooting guide”
After 5 mins: no voice message
*See Cleaning Your Alarm section.
* Push Test/Hush button once to attempt to reset 
the unit .
*Red LED will blink out an error code (number of 
blinks) when Test/Hush button is push/released 
once. Report the number of blinks to customer 
service if needed.
End of Unit Life Double chirp every 30 sec.
First 5 mins: Voice every 30 sec: 
“Replace alarm, press button to 
temporarily silence.” Voice stops 
after 5 mins. After 7 days: Chirps 
continue. Voice every 30 sec for 
5 mins: “Replace alarm.”
* Push/release Test/Hush button to temporarily 
silence (see End of Unit Life Hush Mode section 
below)
* Remove, discharge, dispose unit, and replace as 
soon as possible. 
End of Unit Life Hush 
Mode (after push/
release Test/Hush  
button during End 
of Life)
Voice “Temporarily Silenced.”
End of Unit Life chirps silenced 
for 24 hrs. (7 days after End of 
Unit Life chirps begin, the chirps 
cannot be silenced.)
* Remove, discharge, dispose unit, and replace as 
soon as possible.
Network Error Chime every 30 secs. Voice 
every 30 sec: “Connection lost, 
press button to temporarily 
silence.”
After 5 min: no voice messages
(Note: network must have 
3 or more alarms for voice 
messages.)
* Push/release the Test/Hush button once to 
silence for 24 hrs at a time.
*Red LED will blink out an error code (number of 
blinks) when Test/Hush button is push/released 
once. Report the number of blinks to customer 
service if needed.
* Push and hold Test/Hush button until two beeps 
are heard (approx 4 sec) and then release the 
button to try to rejoin. Or reset (section 9.3) and 
then rejoin (section 9.2). 
*If error persists, remove, discharge, and replace 
alarm as soon as possible.
Network Error Hush 
(after button push 
during Network Error)
Voice “Temporarily
Silenced.”
If you require further information please contact Product Support at 1-800-880-6788 or write us at: 
Kidde, 1016 Corporate Park Drive, Mebane, NC 27302. Our internet address is www.kidde.com.










