User Manual

Troubleshooting Guide
The following are examples of potential problems. Completely read through this manual and the
troubleshooting guide table before calling KidTrax Toys Consumer Relations. If you still need help resolving
the problem please call 877-741-6154.
KidTrax Toys recommends that you take the vehicle to an authorized service center for periodic maintenance
and service. Call the number listed above for the closest center to you.
16
Problem Possible Cause Remedy
Vehicle does not run Battery low on power Recharge battery (see Battery: Recharge Interval
and Time)
Thermal fuse has tripped Let the vehicle rest for 5 to 10 minutes before
continuing normal operation.
Wheel nuts are loose Tighten wheel nuts
Battery connector or wires are
loose
Check that the battery connectors are rmly
plugged into each other. If wires are loose
around the motor call Consumer Relations at
877-741-6154 for an authorized service center
Battery is dead Replace battery (see Battery: Replacement and
Disposal)
Electrical system is damaged Call Consumer Relations at 877-741-6154 for an
authorized service center
Motor is damaged Call Consumer Relations at 877-741-6154 for an
authorized service center
Vehicle does not run
very long
Battery is under charged Check that the battery connectors are rmly
plugged into each other when recharging (see
Battery: Recharge Interval and Time)
Vehicle does not run
very long
Battery is old Replace battery (see Battery: Replacement and
Disposal
Vehicle runs sluggishly
or beeping occurs
Battery low on power Replace battery (see Battery: Replacement and
Disposal
Battery is old Recharge battery (see Battery: Recharge Interval
and Time)
Vehicle is overloaded Reduce weight on vehicle (see User
Requirements and Safety Warnings)
Vehicle is overloaded Operate the vehicle level ground and rm
surfaces (see User Requirements and Safety
Warnings)