Owner's Manual

Q-CLASS ACOUSTICS LIMITED WARRANTY
VVhen purchased from an Authorized KICKER Dealer, KICKER warrants O-Class KICKER products to be free from defects in material and worl<manship for THREE (3) YEARS from date of original purchase
with receipt. In all cases you must have the origin al receipt. Should service be necessary und er this warranty for any re ason due to manufacturing defect or malfunction during the warranty period, Kicker
wil l repair or replace (at its discretion) the defective merchandise with equivalent mer chandise at no charge. Warranty replacem ents may have cosme tic scratches and b le mishes . D iscont inued products
may be replaced with more curyent equivalent produ cts.
This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable imp li ed warranties are limited in dura t ion to a period
of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall ap ply to this product thereafter . Some states do
not allow limitations on implied warranties; th er efore these exc lus ions may not apply to you. This warranty gives you specific legal righ ts; however you may have other rights that vary from state to s tat e.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be r eturned to your l ocal Authorized Stillwater Designs (Kicke r) Dealer for warranty seNice. Assistance in locating an Authorized Dealer can be f ound at www.kic k er .com
or by contacting Stillwat er Designs directly. You can confirm that a deale r is authori zed by asking to see a current authorized dealer window decal. ~ it becomes necessary for you to return defective
merchandise directly to Stillwater Designs (Kicke r ), call the Kicker Customer Service Department at [phone] for a R eturn Merchandise Authorization (RMA) number. Package all defective items in
the original con ta iner or in a package that will preven t shipping damage, and return t o:
Stillwater D esigns, 3100 North Husband Road, Stillwater, OK 7 4075
The RMA number must be cl early marked on the outside of the package. Please return only defective components. The return of functioning item s increases your return freight char ges. Non-defective
items will be returned freight-co llect to you. Include a copy of the origi n al receipt with t he purchase date clearly visible, and a "pr oof-of-purchase" statement listing the Customer's name, Dealer's name
and invoice number, and product purchased. Warranty expirat i on on items without proof-o f -purchase will be determined from the type of sale and manufac turing date code. Freight must be prepaid; items
sent freigh t-collect, or COD, will be refused.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for 'Nhich it was designed. It does not cover:
Damage due to improper installati on
Speakers damaged due to amplifier clipping or distortion
Any cost or expense related to the remova l or reinsta ll ation of product
Products returned without a Return Merchand ise Authorization (RMA) number
Items previously repaired or modified by any unauthorized repair facility
Freight Damage
R eturn shipping on non-defective items
Products with tampered or missing barcode l abels
Products purchased from an UNAUTHORIZED dealer
Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV rad i ation
Damage through negligence, misuse, accident or abuse. Repea t ed returns for the same damage may be considered abuse
HOW LONG WILL IT TAKE?
Subsequent damage to other compon ents
SeNice performed by anyone other than KICKER
Products with tampe red or missing serial numbe rs
The cost of shipping product to KICKER
S) stillwaterdesigns
Kicker strives to maintain a goal of one week for turnaround on seNice of all acoustics (subwoofers, midrange and coaxial drivers, tweeters, crossovers etc) returns . Delays may be incurred if lack of
replacement i nventory or parts is encountered . Fa il ure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer SeNice Departm ent at [phone].
P.O. Box 459 • St il lwater, Ok lah oma 74076 • USA • [phone]
20150428-D-41CWQ
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