User Guide

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Kia Digital Key 2 Touch User Guide
Table of Contents
Frequently Asked Questions
What about if I change my smartphone?
If you change your smartphone with the same type of phone (iPhone to iPhone) you
can delete your original owner key in the vehicle infotainment center and pair the
new smartphone by going to the Digital Key section in the Kia Connect app and
following the instructions provided.
What if my smartphone is stolen?
For Apple iPhone Users: Go to your Apple account and report phone as stolen. The
Kia Digital Key 2 Touch will be deleted as part of the overall account locking
process.
Kia Digital Key 2 Touch will be deleted as part of the overall account locking process
Alternatively, the Kia owner can delete the digital key directly from their
infotainment system. The Kia Digital Key 2 Touch may also be deactivated from the
Kia Owner’s Portal or the Kia Connect app.
What happens to my Kia Digital Key 2 Touch keys if I sell my Kia?
You should delete your Kia Digital Key 2 Touch profile before selling your Kia to
ensure all digital keys are automatically removed. You can do this in the
infotainment center inside the vehicle or from your Kia owner’s account.
Can I use Kia Digital Key 2 Touch if my smartphone/watch has no power?
Yes – there is a window of time key will still work on phone
What Apple devices are compatible with Kia Digital Key 2 Touch?
iPhones: Apple iPhone XS or newer phones can support Kia Digital Key 2 Touch.
Watches: Apple Watches Series 6 or newer can support Kia Digital Key 2 Touch.
All Apple devices should be on the latest version of iOS.
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