User Manual

21
 10 Troubleshooting
In general, possible trouble is classified in three kinds. One is called Starting Failure which is caused
from an electrical defect, another is ineffective Air Conditioning caused by a defect in the refrigeration
circuit and improper application, and the other is called the Structure Damage.
Problem
What to check
Unit does not start
●Make sure the dehumidifier s plug is pushed completely into the outlet.
●Check the house fuse/circuit breaker box.
●Dehumidifier has reached its pre-set level or bucket is full.
●Water bucket is not in the proper position
Dehumidifier does not
dry the air as it should
●Did not allow enough time to remove the moisture.
●Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidifier.
●The humidity control may not be set low enough.
●Check that all doors, windows and other openings are securely closed.
●Room temperature is too low, below 5℃ (41℉).
●There is a kerosene heater or something giving off water vapor in the
room.
The unit makes a loud
noise when operating
●The air filter is clogged.
●The unit is tilted instead of upright as it should be.
●The floor surface is not level.
Frost appears on the
coils
●This is normal. The dehumidifier has Auto defrost feature.
Water on floor
●Hose to connector or hose connection may be loose.
●Intend to use the bucket to collect water, but the back
drain plug is removed.
Water pump does not
work
●Make sure the water pump indicator light is illuminated which means
water pump mode is activated.
●The water pump will not work until the water tank is full.
●Water pump will work for 10 minutes for every cycle.
ES, AS, P1 or P2
appear
in the display
●These are error codes. See the CONTROL PADS ON THE
DEHUMIDIFIER section.