User Guide

If your USB device does not appear under either heading, please contact Keyspan technical
support for further assistance
If your USB device appears under the
Other Devices
heading, you'll have to select your device
from the list and click the
Connect
button in order to use your device. Your device will move
under the
My Devices
heading.
MULTIPLE USERS NOTE
: Certain USB devices will report that
they are
In Use
when located under the
Other Devices
heading.
In
Use
devices are USB devices that are being used by another user. To
help you identify who is using the device, you will be able to see the
other user's computer name. Once the user has '
disconnected
' the USB
device from their computer, you will be able to connect it to your
computer.
If you're sure that no one else is using your USB device and the devices
still showing up as
In Use
, please contact Keyspan technical support for
further assistance.
If your USB device appears under the
My Devices
heading, you should be able to use the USB
device as you would normally. If your USB device is a printer, you should be able to print just by
going to your File menu and selecting Print. If your USB device is a scanner, you should be able
to open the scanner software and use your scanner.
If you're not able to use your device, please refer to your USB devices troubleshooting
instructions for what to do next. If you are still not able to use your USB device, please contact
Keyspan technical support for further assistance
Resetting The USB Server Hardware
You can reset the USB Server hardware at any time. There are two ways of doing this. You can
reset the server by power cycling the server or by using the server's reset button.
Reset Via Power Cycling
To reset the USB Server, just disconnect the server's power supply, wait 5 seconds, and reconnect
the power supply. This will reset/reboot your server.
Reset Using The Reset Button
To reset your hardware, please make sure that you have:
a straightened or unfolded paper clip or a (similar object without a sharp tip)
your USB Server is turned on
Next, locate the reset hole. This is located on the top of your USB Server (see next image):
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.0
Rev 2004apr06 Page 27