Keyspan:USB Server - User Manual Table of Contents 1 Introduction • • • • • 5 USB Server Network Discussion Compatible USB Devices Connectivity to USB Devices Connectivity to Network Requirements What's Inside The Package 2 Installation Instructions • Installing the USB Server Hardware • Installing the USB Server Software • Uninstall Instructions 3 Using Your USB Devices On The Network • • • • Overview Using Your First USB Device Device Connection Modes Overview Performance Comparison: USB Server vs B
Keyspan:USB Server - User Manual 1 Introduction The USB Server makes it possible for USB printers and scanners to be used and shared by client PCs on a Local Area Network (LAN)! It is ideal for home office, small office or classroom use. The USB Server supports both Ethernet and Wi-Fi networks -- making it easy to print to a USB printer from a Wi-Fi based laptop! Compatible USB Devices This release of USB Server software supports USB printers, USB multi-function printers, USB scanners and USB HID devices.
Keyspan:USB Server - User Manual 2 Installation Instructions Installing the USB Server Hardware Note: Do not connect your USB devices (ie printers, scanners, etc.) to the Keyspan USB Server until you have finished installing the USB Server software and hardware!!! The next section, Using Your USB Devices Over Your Network, will walk you through the process of connecting and using your USB devices with the Keyspan USB Server.
Keyspan:USB Server - User Manual Once the USB Server has power, you will notice the USB Server's status lights turn on and off. After a few seconds, the lights will stop blinking. If the USB Server is responding properly, the four green USB lights will turn on and stay solid. You should also notice that the first green SYSTEM light will blink on and off every few seconds. Ignore any other status lights for now.
Keyspan:USB Server - User Manual into the CD-ROM drive. MACINTOSH: When the CD icon appears on your desktop, double click on its icon to display its contents. Locate the Keyspan USB Server Installer icon and double click to start the installation process. Follow the instructions on screen. WINDOWS: Windows will automatically open the Keyspan CD Browser window. Using the on-screen menus, locate the Keyspan USB Server Installer selection and click it to start the installation process.
Keyspan:USB Server - User Manual available for your USB Server hardware. We recommend that you update your firmware now. To do this, please follow the instructions on-screen instructions to update your firmware. Once the update is complete, proceed to Step 3. Tech Note: If you have multiple unconfigured USB Servers on your local network, you can determine which server you are configuring by looking at the serial number presented by the Keyspan USB Server application.
Keyspan:USB Server - User Manual 3 Using Your USB Devices On The Network Overview In this section, you will learn how to use your USB devices via the Keyspan USB Server. You will learn to: connect your USB device (hardware) to the Keyspan USB Server's USB port virtually connect to your USB device using the Keyspan USB Server software use your USB device via the Keyspan USB Server Tech Note: These instructions are intended to you connect your USB device (ie printer, scanner, etc.
Keyspan:USB Server - User Manual Once it is open, click on the USB Devices tab. You will notice your USB device located under the Other Devices heading (see next image): Tech Note: The USB device's name that is shown is the name that is programmed into your USB device by its manufacturer. This name may different from the actual name and model number of your device. For example, if you have a HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer.
Keyspan:USB Server - User Manual After you 'connect', your USB device will move under the My Devices heading. At this point, you can now use this USB device (or any other USB device located under the My Devices heading) as if it is connected to directly to your computer.
Keyspan:USB Server - User Manual You'll notice that the USB device will move down into the Other Devices section. For other users, they will notice the USB device's status changes to Available. Tech Note: Some USB devices may require additional action PRIOR to 'disconnecting' your USB device. For example, some USB devices will require you to drag the device's icon to the trash, stop the USB device's software, etc.
Keyspan:USB Server - User Manual Keyspan USB Server software to free a location for the next USB device. If you need to have more than 8 USB Server, configure your next 8 servers to use a different UDP port. Once you have done this, use the USB Software's Local UDP Port menu item to switch between your first 8 servers and your next 8 servers. Tech Note: Using One USB Server With Multiple Users: Only 10 users can connect to a single or set of USB servers using the same UDP port.
Keyspan:USB Server - User Manual 4 Changing USB Server's Settings Overview The Keyspan USB Server comes pre-configured for use with most networks. However, you may want to change some of the Keyspan USB Server's settings to meet specific needs posed by your network and/or USB device sharing needs. This section describes how to change the UBS Server's settings and what the settings affect. Editing A Specific USB Server To change the USB Server's settings, launch the Keyspan USB Server application.
Keyspan:USB Server - User Manual This button is shown as Edit in the Mac software. The server's settings will now be available for you to change them (see next image): NOTE: After clicking the Edit Config button, you may receive pop-up window informing you about new firmware. You can either update it prior to making your changes or update later manually. Please note that updating the USB Server's firmware will restart the server and disconnect any users connected to it.
Keyspan:USB Server - User Manual will be able to make changes on a one-user-at-a-time basis. USB Server Settings The following is a description of all of the different settings you can change on the USB Server. IMPORTANT NOTE: Any server settings changes you make will require that you click the Apply Changes button. You can also cancel your changes prior to applying your changes or you can also restore the USB Server to factory settings.
Keyspan:USB Server - User Manual Network Settings: Configure The Configure pop-up allows you to change how the USB Server obtains it's network settings (ie IP address, Subnet Mask, etc). Using Default (default setting): In this mode, the USB Server will try to get an IP address via DHCP first. If it fails to obtain an IP address within 10 seconds, it will assign itself an IP address via Zeroconfig. This is the recommended setting for most users.
Keyspan:USB Server - User Manual Network Settings: UDP Port/TCP Port The UDP port and TCP Port fields allow you to specify which port numbers the USB Server will communicate on. This communication happens between the USB Server hardware and software. By default, these ports are set to 3842. Port 3842 is reserved for exclusively for the Keyspan USB Server. Other IP services (ie ftp, email, web, etc) cannot use this reserved port.
Keyspan:USB Server - User Manual Once you Apply Changes, the USB Server (hardware) will disconnect any users connected to it and restart itself. Please note that your USB Server will disappear temporarily from the Keyspan USB Server application while it is restarting. If you do not want to keep the changes that you made, cancel your changes by clicking the Cancel button. Your USB Server hardware will not be restarted.
Keyspan:USB Server - User Manual Config Menu The Config menu in the Keyspan USB Server application is primarily used to change the Local UDP Port that the USB Server software uses and to update firmware. Open the menu by selecting Config in the Keyspan USB Server application (see next images): Config: Local UDP Port This selection changes what UDP port the Keyspan USB Server software will use to 'listen' or 'find' USB Server hardware.
Keyspan:USB Server - User Manual Config: Check Server Firmware/Firmware Update This selection will allow you to check and update the firmware on USB Server hardware. For details, please see the Updating Your Firmware sub-section later in this section. Config: Apply/Restore Server Config (WINDOWS) Only found in the Windows version, these selections will apply any changes made to the USB Server's settings or restore the server to default settings.
Keyspan:USB Server - User Manual 5 USB Server Network Discussion Setting Up On Different Types of Networks The Keyspan USB Server can be configured in many types of networks. It can often be difficult to determine where exactly to physically connect your USB Server hardware to your network. The following diagrams are meant as starting point for configuring your network. In all cases, the USB Server's default network settings should be appropriate unless otherwise noted.
Keyspan:USB Server - User Manual 6 Troubleshooting Before You Begin Before you begin, please make sure that you already have: installed the latest version of the Keyspan USB Server software connected your USB Server hardware to your network connected your computer to same network as the USB Server hardware turned on Keyspan USB Server (by connecting its power supply to an outlet) turned on your computer connected a USB device (ie scanner) to the USB Server hardware installed your USB device's software on y
Keyspan:USB Server - User Manual Tech Note: For a detailed description of every light and their status, please read the Status Light Behavior appendix. SYSTEM Status Light: 1 While the USB Server is booting up, you will notice different lights turn on and off. The following table explains what these lights mean during the boot up process.
Keyspan:USB Server - User Manual SYSTEM Status Light: 1 Look at the SYSTEM status light 1 (the green leftmost light under SYSTEM). If the light is: • Off: Check the USB Server's power supply and its connection to an outlet. If you have done this and the light does not turn on, please contact Keyspan technical support. • On: If this light doesn't blink on/off within 6 seconds, the USB Server has failed to boot up. Please try Resetting Your USB Server Hardware (as described later in this section).
Keyspan:USB Server - User Manual users connected to the USB Server. If your computer is turned on, proceed to the Troubleshooting:UDP Ports sub-section. • System 2 is Off / System 3 is On: The server obtained an IP address via Zeroconfig (ie you don't have a DSL router and you have not specified IP settings) and does not show any users connected to the USB Server. If your computer is turned on, proceed to the Troubleshooting:UDP Ports sub-section.
Keyspan:USB Server - User Manual Firewalls are either hardware (a physical item on your network ie your DSL router) or software (resides on your computer ie Windows XP's built-in firewall software). In most cases, these firewalls are configured to only allow 'basic' internet traffic (web, email, ftp, etc) to come in and out of your network.
Keyspan:USB Server - User Manual Wired LANs If your computer and your Keyspan USB Server are both wired to your network via a physical cable and you are not able to see the Keyspan USB server, you may have issues with your network hardware (ie your ethernet hub, ethernet switch, or router). To test this, connect the Keyspan USB Server directly to your computer via an ethernet cable. At this point, check the Keyspan USB Server application can see if your server appears.
Keyspan:USB Server - User Manual If your USB device does not appear under either heading, please contact Keyspan technical support for further assistance If your USB device appears under the Other Devices heading, you'll have to select your device from the list and click the Connect button in order to use your device. Your device will move under the My Devices heading. MULTIPLE USERS NOTE: Certain USB devices will report that they are In Use when located under the Other Devices heading.
Keyspan:USB Server - User Manual Using your paper clip, quickly press the reset button inside the hole. This will reset/reboot your server. Reboot Server Into 'Safe Mode' Using The Reset Button If you've made an unwanted change to the USB Server settings and can't access your server anymore, you can boot your server into a 'safe mode'. In this mode, your server will reboot using default settings (ie Multi-user connect mode, default IP mode) and allow you to view and edit your server's settings.
Keyspan:USB Server - User Manual 7 Appendices • Frequently Asked Questions Frequently Asked Questions • USB Device Compatibility Information about of USB device compatibility and a list of devices that have been tested with the Keyspan USB Server • Status Light Behavior Description of the USB Server's LED status lights and what they indicate • Windows XP Firewall Configuration Instructions on how to configure Windows XP's built-in firewall for use with the Keyspan USB Server • Notices FCC, CE, VCCI, Co
Keyspan:USB Server - User Manual Frequently Asked Questions (FAQs) The following is a list of Frequently Asked Questions (FAQs) about the Keyspan USB Server. We frequently update our FAQs and add them to our web site and future version of this document. For the most recent and complete version of this list, please visit the our web site at: http://www.keyspan.
Keyspan:USB Server - User Manual Question: How many USB Servers can I connect to my computer? Answer: You can connect up to 8 USB servers to your computer. Note: You can view up to 8 USB Servers in the Keyspan USB Server software. If you are using all of the USB ports on your 8 servers, you will be able view a total of 32 USB devices in the Keyspan USB Server software however you will only be able to have 12 USB devices 'connected' to your computer.
Keyspan:USB Server - User Manual 2. In the System Properties window, select the Computer Name tab. 3. In the Computer Name tab, click the Change button. The Computer Name Changes window will open. 4. In the Computer Name Changes window, enter your desired computer name in the Computer name: field. 5. You will be asked to restart your computer. Close the remaining windows by clicking on the OK and Yes buttons. 6. Your computer will now restart. Your new computer name will appear after restart.
Keyspan:USB Server - User Manual USB Device Compatibility Overview The first release of the Keyspan USB Server, v1.0, supports USB printers, USB multi-function printers, USB scanners and USB HID devices. While other USB devices may work, they are not officially supported by this release. USB audio and video products (or Isochronous USB devices) are not compatible with this release. USB hubs are not supported. Tech Note about USB Hubs: Certain USB devices have USB hubs embedded into them.
Keyspan:USB Server - User Manual (continued...
Keyspan:USB Server - User Manual (continued...) MULTIFUNCTION / ALL-IN-ONES MAC Win2000 WinXP HP OfficeJet 4100 Series Windows : Works with HP Photo & Imaging Gallery software. Not supported when using HP Director software. Y Y! Y! Lexmark X5105 (AIO) MAC/Windows : Tested Lexmark AIO software. Fax function was not tested as it is not included with Lexmark AIO software.
Keyspan:USB Server - User Manual Status Light Behavior The Keyspan USB Server part number US-4A comes equipped with a 10 Status LED lights that report the status of the Keyspan hardware (see next image). The meaning of these lights will change depending on whether the USB Server is booting up (ie you've just turned on the USB Server) or if it is running (and has finished booting up). The two tables on the following pages shows all of the possible states of these LED light and what they mean.
Keyspan:USB Server - User Manual USB SERVER Is Booting Up Stage Status STAGE 1 Server Is Booting Up When the USB server is first powered on, the (red) SYSTEM 3 light is ON while the server is booting. TROUBLESHOOTING: If this light never goes off or the 4 (green) USB lights never come on, you may have a serious hardware failure. Please contact Keyspan tech support immediately. STAGE 2 Firmware Loading The (green) USB 1-4 lights are turned ON as the firmware starts running.
Keyspan:USB Server - User Manual USB SERVER Is Booting Up/Running (After Booting Up) Light Name [Color] Status SYSTEM 1 [Green] Slowing Blinking (on for 3 seconds then off/on): Server is currently working OFF or ON (does not blink): If light is off, the server is not receiving power. If the light is on, the server has crashed and needs to be reset (see Troubleshooting). SYSTEM 2 - 3 [Red] SYSTEM 1 = OFF and SYSTEM 2 = OFF: Server is currently working as detects users connect to the server.
Keyspan:USB Server - User Manual Windows XP Firewall Configuration Overview The following instructions detail how to configure Window XP's built-in firewall for use with the Keyspan USB Server. While these instructions are specific for this software, the basic idea of these instructions can be applied to configuring other firewalls.
Keyspan:USB Server - User Manual IMPORTANT NOTE: If the Configure pop-up menu is set to Default, DHCP, or Zeroconfig, please note that your IP address is obtaining an IP address dynamically. Dynamic addresses can change at any moment making it harder for firewalls to keep track of. If you have need to use a firewall, we suggest that you configure your server to use a Static IP address. Now that you have your IP address, proceed to Step 2.
Keyspan:USB Server - User Manual Step 3 - Add Settings To Your Firewall To Allow Communication With Your USB Server In the Advanced Settings window, click the Add button (see next image): This will open the Service Settings window. Add Your UDP Port To The Firewall We will now enter your UDP information (from Step 1). While in the Service Settings window, enter something descriptive like 'Keyspan USB ServerUDP' in Description of Service field. Enter your IP address in the IP address field.
Keyspan:USB Server - User Manual You should be back at the Advanced Settings window. Click the Add button to create a new Service Settings window. We will now enter your TCP information (from Step 1). While in the Service Settings window, enter something descriptive like 'Keyspan USB TCP' in Description of Service field. Enter your IP address in the IP address field. Enter your UDP port number in both the External Port and Internal Port fields. Click the TCP radio button.
Keyspan:USB Server - User Manual Notices Notices United States FCC DECLARATION OF CONFORMITY We, InnoSys Incorporated at 4118 Lakeside Drive Richmond, CA 94806 USA (510) 222-7717 declare under our sole responsibility that the KEYSPAN USB Server, Model US-4A complies with Part 15 of FCC Rules.
Keyspan:USB Server - User Manual CE MARK DECLARATION OF CONFORMITY (According to EN 45014) Manufacturer's Name and Address InnoSys Incorporated 4118 Lakeside Dr Richmond CA 94806 Declares that the product: Product Name:KEYSPAN USB Server Model Number: US-4A Conforms to the following Product Specifications: EN 55022: 1998 Class B EN 55024: 1998 following the provisions of the Electromagnetic Compatibility Directive.
Keyspan:USB Server - User Manual Translation: This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Australia/New Zealand This device complies with AS/NZS 3548 Class B limits for the operation of Information Technology Equipment.
Keyspan:USB Server - User Manual Keyspan License and Warranty Information Keyspan License Agreement This Agreement constitutes a legal agreement between you, the end user, and Keyspan, a division of InnoSys Incorporated ("Keyspan") regarding the Keyspan software accompanying this Agreement (“Software”). You should carefully read the following terms and conditions before installing this software.
Keyspan:USB Server - User Manual PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. KEYSPAN DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT SOFTWARE DEFECTS WILL BE CORRECTED. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC, LIMITED RIGHTS.
Keyspan:USB Server - User Manual Support Information Contacting Support If you require assistance with any Keyspan product, you may contact us by one of the following ways: • web/email: http://www.keyspan.com/support/ • fax: +1.510.222.0323 (Monday through Friday) • telephone : (tech support) +1.510.222.
