Datasheet

Page 30
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Return-to-Keysight Service Center Bandwidth Upgrades
Return-to-Keysight bandwidth upgrade models
3000 X-Series
DSOX3BW32 100 MHz to 350 MHz, 2 ch, Service center
DSOX3BW34 200 MHz to 350 MHz, 4 ch, Service center
DSOX3BW12 500 MHz to 1 GHz, 2 ch, Service center
DSOX3BW14 500 MHz to 1 GHz, 4 ch, Service center
Keysight Business
Center
Keysight sales
partner
Keysight service
center
Customer
Ship scope per
instructions
Upgraded scope
shipped back
Process description
1 Place order for a return-to-Keysight Service Center bandwidth
upgrade product to a Keysight sales partner. Service Center
installation, calibration, shipment costs are in addition to
bandwidth upgrade product price. If multiple upgrade steps are
needed, order all the corresponding upgrade products required
to get from current bandwidth to desired bandwidth. In the case
where the new bandwidth requires higher bandwidth passive
probes, they are included with the upgrade. For the DSOX3BW32
and DSOX3BW34, the N2843A 10:1 500 MHz passive probe (1 per
channel) will be sent with the upgrade.
2 Keysight Business Center will contact you regarding process
and timing of the Service Center installation. Continue to use
oscilloscope until contacted again later when parts are available
at Service Center.
3 Ship the oscilloscope per provided instructions to Service Center.
4 Service Center ships back upgraded oscilloscope with stick-on
labels applied to front and rear panels indicating upgraded
bandwidth specification. Model number and serial number of the
oscilloscope do not change.
1� See page 29 for license-only upgrade process for these products�