User manual

E5810B Web Access 3
Other Web Access Functions
E5810B User’s Guide 81
ii Manually enter the DNS server address.
For the firmware update process to use a domain
name, the E5810B must have a DNS setup. If you
statically configured the IP address for the E5810B, you
will need to manually enter the DNS server address in
the Configuring your E5810B LAN/GPIB/USB Gateway
page.
iii Use the IP address.
Try using the IP address of the FTP server instead of
the domain name.
4 Check login, password, and firmware name entries.
Ensure that the login, password, and firmware filename
are entered correctly and that the login name and
password match a valid user account on the FTP
server.
iv Check directory information.
Ensure that the correct directory information is present
(if needed), such as
/pub/e5810/e5810b/e5810_B_latest_firmware.hex. If you
use the directory information, make sure that the
directory designator character is correct for your FTP
server. Some FTP servers use / (forward slash) and
others use \ (backslash).