User's Manual

CHAPTER 3: EASY HARDWARE MAINTENCE AND
TROUBLESHOOTING
3.1 EASY HARDWARE INSTALLATION AND TROUBLESHOOTING
When your keyboard is not able to operate normally, please try the following
procedures in order to solve the problems.
Step1: Please make sure the setting of the frequency channel (both of them are set
to either CH1 or CH2)
Step2: Please check if the connector of the receiver is properly connected to your
computer and see if there is any existence of other electrical products or obstacles
around as it might influence the normality of the keyboard operations. ( For the best
efficiency of the keyboard operation, the distance between the keyboard receiver
and other peripherals must be kept at least 25cm away from each other)
Step3: Please make sure that you have install the correct battery model, power and
the polarities.
Step4: Please shorten the transmitting distance if the surface of your table is
metallic-made.
Step5: The transmitting distance between the keyboard and the receiver is 2.5m at
most. In case of the interference of the frequency, please try to change your
frequency channel in order to fix the interferences.
3.2 CUSTOMER’S TECHNICAL SUPPORTS AND SERVICES
When you have purchased our wireless keyboard products and having
problems with the installation or setups, please firstly refer to this user’s
instructional guide. If the problems persist, please do not hesitate to contact us
immediately.
Caution : Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.