USE & CARE GUIDE
IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should be followed, including the following: 10. Turn off and unplug the brewer 1. Read all instructions before using. 2. Do not touch hot surfaces. Use 3. 4. 5. 6. 7. 8. 9. 11. handles and knobs when available. This appliance must be properly installed and located in accordance with these instructions before it is used.
SAVE THESE INSTRUCTIONS. 17. Always keep the Flip-Top Reservoir 18. 19. 20. 21. 22. 23. Lid on the Water Reservoir unless you are refilling it. This appliance is equipped with a Power Cord having a grounding wire with a grounding plug. The appliance must be grounded using a 3-hole properly grounded outlet. In the event of an electrical short circuit, grounding reduces the risk of electrical shock.
CAUTION: There are three sharp needles that puncture pods, two above the Pod Holder and the other in the bottom of the Pod Holder. To avoid risk of injury, do not put your fingers in the Pod Holder Assembly. CAUTION: There is extremely hot water in the Pod Holder during the brew process. To avoid risk of injury, do not lift the Handle or open the Pod Holder Assembly during the brewing process. CAUTION: Do not fill above the MAX FILL line.
USER GUIDE TABLE OF CONTENTS KEURIG ® PLUS SERIES BREWING SYSTEM | 400 SERIES Features 6 Touch-Screen Controls 7 Quick Tips & To Dos 8 1 Let’s Get Brewing 9 Setup 10 Cleansing Brew 11 Brew Your First K-Cup® Pod 12 Brew Your First K-Carafe® Pod 13 Set Carafe Auto Brew Mode 14 2 Tips and Maintenance 15 Stopping the Brew Process 16 Adding Water 16 Dispensing Hot Water into a Mug 17 Settings Menu 18 Caring For Your Brewer 25 Recycling K-Mug® and K-Carafe® Pods 37 3 Troubleshootin
FEATURES A K B L C M D E F G H I J K400 SERIES BREWER A. B. C. D. E. Flip-Top Reservoir Lid Water Reservoir Top Housing Touch-screen/Power Button Brew Button F. G. H. I. J. Handle Brew Head Power Cord Drip Tray Plate Drip Tray 6 K. Pod Holder L. Housing (K and L are the Pod Holder Assembly) M.
TOUCH-SCREEN CONTROLS A scroll B 12:00 READY C Lift to Begin A B HOME SCREEN A. Clock B. Settings Button C. Power Button HOT COCOA OTHER STRONG C A D B K-CUP® PODS READY AUTO BREW PRESS TO SET SCREEN FOR K-CUP ® PODS SCREEN FOR K-CARAFE ® PODS A. STRONG A. KEURIG® BREW Setting 1 B. AUTO BREW (only available for coffee) B. HOT COCOA/OTHER (for select non-coffee beverages) (only available for K-Carafe® pods) C. Brew Size D. Power Button BREW SETTINGS K EURIG BRE W C. Brew Size D.
QUICK TIPS & TO DOS QUICK TIPS With your Keurig® Plus Series brewer, you can brew a single cup or a full carafe. TO DO Register your brewer at Keurig.com. We’ll send you a special “thank you” when you do. Subject to availability and assortment/count will vary. Join Club Keurig™ for special savings on Keurig® brand pods when purchased on Keurig.
1 | LET’S GET BREWING! 9
SETUP SETUP 1. Place the brewer on a counter and plug into a grounded outlet. 2. Lift the Handle, remove and discard the shipping disk. 3. Rinse the Water Reservoir, fill with bottled or filtered water, and return it to the brewer. 4. Press the Power Button and wait for preheating to complete, about three minutes.
1 | LET’S GET BREWING! CLEANSING BREW CLEANSING BREW 1. To begin a cleansing brew, place a 12 ounce mug on the Drip Tray. 2. Lift and lower the Handle. Do not place a Keurig® brand pod in the Pod Holder. 3. Select an 8 ounce Brew Size and press the Brew Button. 4.
BREW YOUR FIRST K-CUP ® POD 1. Place a mug on the Drip Tray. Select a K-Cup® pod, place firmly in the Pod Holder. 2. Lower the Handle. CAUTION: There are sharp needles that puncture the K-Cup® pod above and below the Pod Holder. To avoid injury, do not put your fingers in the Pod Holder. NOTE: Do not remove the foil lid or puncture the K-Cup® pod. 3. Select a Brew Size. Select STRONG if desired. (STRONG setting is for coffee.) 4.
BREW YOUR FIRST K-CARAFE ® POD 1. Make sure the Keurig® Carafe is empty. Remove the Drip Tray and insert the Keurig® Carafe securely in its place. 1 | LET’S GET BREWING! 2. Select a K-Carafe® pod, place firmly in the Pod Holder and lower the Handle. CAUTION: There are sharp needles that puncture the K-Carafe® pod above and below the Pod Holder. To avoid injury, do not put your fingers in the Pod Holder. NOTE: Do not remove the foil lid or puncture the K-Carafe® pod.
SET CARAFE AUTO BREW MODE 1. Make sure the Keurig® Carafe is empty. Remove the Drip Tray and insert the Keurig® Carafe securely in its place. 2. Select a K-Carafe® pod, place firmly in the Pod Holder and lower the Handle. 3. Select AUTO BREW PRESS TO SET. 4. Select the time you want to begin brewing, then press the right arrow. NOTE: Ensure the current time is accurate. Refer to page 19 to adjust.
2 | TIPS & MAINTENANCE 5. Select a Brew Size, then press SET. 6. The Touch-screen will indicate DO NOT DISTURB! AUTO BREW CARAFE SIZE: DO NOT DISTURB! CARAFE SET TO AUTO BREW AT: TOUCH HERE TO EDIT SET 7. To edit any options, select TOUCH HERE TO EDIT. 8. To put the brewer in sleep mode, quickly press and release the Power Button. Removing the Keurig® Carafe or lifting the Handle will cancel the CARAFE AUTO BREW MODE.
STOPPING THE BREW PROCESS FOR K-CUP®, K-MUG®, AND K-CARAFE® PODS To stop the brewing process, press and hold the Power Button for one second or slowly lift the Handle. Remove and dispose of any used pod. Brewing a used pod is not recommended. Brewing HOT: DO NOT LIFT! Brewing HOT: DO NOT LIFT! ADDING WATER Your Keurig® Plus Series brewer will indicate when the water level in the Water Reservoir is low and you will not be able to brew. The brewer will only indicate “More Water Please.
2 | TIPS & MAINTENANCE DISPENSING HOT WATER INTO A MUG 1. Place a mug on the Drip Tray. Lift and lower the Handle without a pod. 2. Select your Brew Size and press the Brew Button. READY STRONG 3. When the brew process is complete, the Touch-screen will indicate Enjoy! Your brew is complete.
SETTINGS MENU ACCESS SETTINGS SETTINGS 12:00 Explore everything your Keurig® Plus Series brewer has to offer by accessing the SETTINGS menu. From the home screen, select the Settings button. LANGUAGE CLOCK AUTO ON/OFF Lift to Begin 1 OF 3 Use the arrows to scroll through the menu. To exit, press the back button. back button SETTINGS LANGUAGE CHOOSE LANGUAGE LANGUAGE ENGLISH SPANISH Press English, Spanish, or French to select the LANGUAGE.
2 | TIPS & MAINTENANCE SETTINGS CLOCK LANGUAGE TIME CLOCK DISPLAY SET CLOCK The CLOCK menu gives you the following three settings. AUTO ON/OFF Use the back button to return to the SETTINGS menu. 1 OF 3 back button Time: Set the current time using the arrows, then choose AM or PM. TIME 11:32 Press SAVE to confirm or use the back button to return to the SETTINGS menu. SAVE Display: Choose DIGITAL or ANALOG DISPLAY. For DIGITAL DISPLAY only, use the toggle to select 12 HR or 24 HR (military).
SETTINGS MENU SETTINGS AUTO ON/OFF LANGUAGE AUTO ON CLOCK AUTO OFF AUTO ON/OFF ENERGY SAVER ENABLE AUTO ON/OFF You can leave your brewer on at all times so it’s ready to make your perfect cup any time of day, or you can set the AUTO ON, AUTO OFF, or ENERGY SAVER mode. 1 OF 3 Use the back button to return to the SETTINGS menu. back button Auto On: Select ENABLE to activate AUTO ON. Use the arrows to set the time for the brewer to automatically turn on.
2 | TIPS & MAINTENANCE PREFERRED BREW SETTINGS SETTINGS PREFERRED BREW SETTINGS PREFERRED BREW SETTINGS K-CUP The PREFERRED BREW SETTINGS menu allows you to change the default settings for each Keurig Brew number. 1 OF 3 Use the back button to return to the SETTINGS menu. WALLPAPER TEMPERATURE 2 OF 3 back button K-Cup® Settings: Adjust the brew size, enable STRONG or HOT COCOA/OTHER. K-CUP SETTINGS STRONG Press SAVE to confirm or use the back button to return to the SETTINGS menu.
SETTINGS MENU PREFERRED BREW SETTINGS Keurig Brew #3: Adjust brew size. KEURIG BREW #3 Press SAVE to confirm or use the back button to return to the SETTINGS menu. 2 OF 3 SAVE back button Keurig Brew #4: Adjust brew size and enable STRONG. KEURIG BREW #4 STRONG Press SAVE to confirm or use the back button to return to the SETTINGS menu. SAVE Keurig Brew #5: Enable/disable STRONG for brewing 2-STEP beverages.
2 | TIPS & MAINTENANCE SETTINGS WALLPAPER WALLPAPER You can customize your Touch-screen color. Simply press a color window to select a WALLPAPER for the home screen. PREFERRED BREW SETTINGS WALLPAPER TEMPERATURE 2 OF 3 1 OF 4 back button Confirm Selection: Press SAVE to CONFIRM SELECTION or use the back button to return to the WALLPAPER menu. CONFIRM SELECTION SAVE SETTINGS TEMPERATURE BREW TEMPERATURE The TEMPERATURE setting provides even more control over the brewing process.
SETTINGS MENU SETTINGS HIGH ALTITUDE HIGH ALTITUDE ENABLE ENABLE HIGH ALTITUDE To ensure your brewer works properly at higher altitudes (5,000 feet), ENABLE the HIGH ALTITUDE mode. WATER FILTER REMINDER RESTORE FACTORY SETTINGS 3 OF 3 Press SAVE to confirm or use the back button to return to the SETTINGS menu.
2 | TIPS & MAINTENANCE CARING FOR YOUR BREWER CLEANING THE BREWER EXTERIOR Keep your Keurig® Plus Series brewer looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lint-free, non-abrasive cloth. Never immerse the brewer in water or other liquids. CLEANING THE DRIP TRAY The Drip Tray can accumulate up to 8 ounces of overflow. The Drip Tray and the Drip Tray Plate should occasionally be rinsed clean.
CARING FOR YOUR BREWER 2. Push up while grabbing the sides of the Pod Holder Assembly. Pull away from the brewer. CLEANING THE POD HOLDER 1. Lift the Handle. CAUTION: Sharp needles. Do not put fingers in chamber. 3. Pull out the Pod Holder Assembly (1) and Base (2). 4. Press the release buttons on both sides of the Pod Holder Assembly.
2 | TIPS & MAINTENANCE 5. Separate the Pod Holder from the Housing. 6. Clean the Pod Holder (1), Housing (2), and Base (3) with a damp, soapy, lint-free, non-abrasive cloth and rinse thoroughly. 8. After all pieces are cleaned, reassemble the Pod Holder Assembly by inserting the Pod Holder back into the Housing. 8. Place the Base, then the Pod Holder Assembly into the Brew Head. Lower the Handle. CAUTION: Sharp needles. Do not put fingers in chamber.
CARING FOR YOUR BREWER: HOW TO USE A BREWER MAINTENANCE ACCESSORY CLEANING THE BREWER ENTRANCE NEEDLE Having trouble brewing? You may have coffee grounds stuck in the brewer’s Entrance Needle. Use a paper clip to clean both holes of the exit needle. You may have to tilt the brewer to get a better view. Please remember the needles are sharp, so proceed with caution. 1. Please ensure the brewer is powered off.
2 | TIPS & MAINTENANCE 4. Remove Brewer Maintenance Accessory from Pod Holder. 5. Once you have removed the Brewer Maintenance Accessory from the brewer, power the brewer back on. Warning: Avoid sharp needles. 6. Place a 12 ounce mug on the Drip Tray and perform an 8 ounce cleansing brew (refer to page 11). 7. Brew your favorite Keurig® beverage and enjoy! If you do not have this accessory please contact Keurig customer service at 1.866.901.BREW (2739).
CARING FOR YOUR BREWER CLEANING THE EXIT NEEDLE 1. If a clog arises in the Exit Needle, push the lever of the Pod Holder to reveal the Exit Needle. 2. Use a paper clip or similar tool to loosen the clog. Rinse thoroughly with hot water. 3. After all the pieces are cleaned, place the Base then the Pod Holder assembly into the Brew Head. Lower the Handle. CAUTION: Sharp needles. Do not put fingers in chamber.
2 | TIPS & MAINTENANCE KEURIG® CARAFE OPERATION The unique Keurig® Carafe was specifically designed for use with the Keurig® Plus Series brewer. To connect the Keurig® Carafe to the brewer, make sure the Keurig® Carafe is securely inserted into the brewer. The Keurig® Plus Series brewer contains a sensory system that determines when the Keurig® Carafe is in place and it is safe to begin brewing. If the Keurig® Carafe is not in place or is incorrectly inserted, the brewing process will not begin.
CARING FOR YOUR BREWER WATER FILTER ALERT Your brewer is designed to deliver the perfect cup time after time, year after year. To keep it working at peak performance, your Keurig® Plus Series brewer will let you know when it needs a little attention. TIME TO REPLACE THE KEURIG® WATER FILTER (VISIT KEURIG.COM TO PURCHASE) Your brewer will indicate “Time to replace the Water Filter.” after every 1,000 ounces or two months.
2 | TIPS & MAINTENANCE SORRY, BREW INTERRUPTED Your brewer will indicate “Sorry, brew interrupted” if there is a problem brewing. To clear the problem, slowly lift and lower the Handle, remove the pod, and attempt a cleansing brew (see page 11). SORRY, THERE IS A PROBLEM If the brewer indicates “Sorry, there is a problem” coffee grounds may be stuck in the Entrance Needle. To release the clogged Needle, please refer to the instructions on page 28. Sorry, brew interrupted. Sorry, there is a problem.
CARING FOR YOUR BREWER TIME TO DESCALE THE BREWER Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer, this is why we recommend using bottled or filtered water. Scale is nontoxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every three to six months helps maintain the heating element, and other internal parts that come in contact with water.
2 | TIPS & MAINTENANCE DESCALING YOUR BREWER Before you begin, you will need a large mug, fresh water, Keurig® Descaling Solution, and access to a sink. Do not use a paper cup. • Empty the water from the Water Reservoir. If there is a Keurig® Water Filter, remove and set aside. STEP 1: FIRST DESCALING SOLUTION RINSE • Press and hold the Power Button to power the brewer off. • Pour the entire bottle of Keurig® Descaling Solution into the Water Reservoir.
CARING FOR YOUR BREWER DESCALING YOUR BREWER (CONTINUED) The cleaning action of Keurig® Descaling Solution may result in a foam dispensed from the brewer. This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the brewer may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed followed by the sound of air blowing out. If this occurs: • Turn off and unplug the brewer.
RECYCLING K-MUG® AND K-CARAFE ® PODS 1. Once brewing is complete, lift the Handle and carefully remove the K-Mug™ or K-Carafe® pod by holding the outer rim. The plastic cups of K-Mug™ and K-Carafe® pods can be recycled wherever #5 plastic is accepted. #5 plastic may not be recyclable in your community today, so please check locally with your municipality or waste hauler, or visit KeurigRecycling.com for more information.
TROUBLESHOOTING BREWER DOES NOT HAVE POWER • Plug the brewer into an independent outlet without dimmer control. • Check to be sure that the brewer is plugged in securely. • Plug the brewer into a different outlet. • Reset your home’s circuit breaker if necessary. • Press and hold the Power Button and ensure the Touch Display is illuminated. BREWER WILL NOT BREW • After placing a pod in the Pod Holder, make sure the Handle is lowered completely and the Touch Display displays the appropriate brew screen.
3 | TROUBLESHOOTING BREWER SHUTS OFF OR TURNS ON AUTOMATICALLY • Check to make sure that the AUTO ON/OFF settings have not been set (refer to page 20). THE TOUCH DISPLAY INDICATES “MORE WATER PLEASE.” • If the water level is not low, remove the Water Reservoir and empty the water. Then thoroughly clean (refer to page 25). Fill the Water Reservoir to the MAX FILL line, return it to the brewer, and ensure it is seated properly in its Base. THE TOUCH DISPLAY INDICATES “SORRY, BREW INTERRUPTED.
WARRANTY LIMITED ONE YEAR WARRANTY Keurig warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you fill out and return the warranty card enclosed with your brewer so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective brewer without charge upon its receipt and proof of the date of purchase.
4 | WARRANTY OTHER LIMITATIONS THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR K400 BREWER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Keurig Green Mountain, Inc. 33 Coffee Lane Waterbury, VT 05676 1.866.901.BREW (2739) P/N | Pièce no | Pieza n.
