User manual
RPB_D-BA-e-1324 
31 
11 Instant help 
In case of an error in the program process, briefly turn off the balance and 
disconnect from power supply. The weighing process must then be restarted from 
the beginning. 
Fault 
Possible cause 
The displayed weight does 
not glow. 
  The balance is not switched on. 
  The mains supply connection has been interrupted 
(mains cable not plugged in/faulty). 
  Power supply interrupted. 
  Batteries are inserted incorrectly or empty 
  No batteries inserted. 
The displayed weight is 
permanently changing 
  Draught/air movement 
  Glass doors not closed 
  Table/floor vibrations 
  Weighing plate has contact with other objects. 
  Electromagnetic fields / static charging (choose 
different location/switch off interfering device if 
possible) 
The weighing result is 
obviously incorrect 
  The display of the balance is not at zero 
  Adjustment is no longer correct. 
  The balance is on an uneven surface. 
  Great fluctuations in temperature. 
  Electromagnetic fields / static charging (choose 
different location/switch off interfering device if 
possible) 
Should other error messages occur, switch balance off and then on again. If the error 
message remains inform manufacturer. 
11.1  Error messages 
ERR 4 
Zero range exceeded 
ERR 5 
Invalid entry 
ERR 6 
Damaged electronics 










