User manual
572/573/KB/DS/FKB/FCB/KBJ-BA-e-1370 
40 
9  Troubleshooting 
The balance should be switched off for a short time following an interruption in the pro-
gramme sequence and disconnected from the mains supply. It is then necessary to repeat 
the weighing process from the beginning. 
Help: 
Interruption 
Possible cause 
Weight display is not illuminated. 
  The balance is not switched on. 
  The mains supply connection has been inter-
rupted (mains cable not plugged in/faulty). 
  Power supply interrupted. . 
The  weight display changes  continu-
ally 
  Draught/air movement 
  Table/floor vibrations  
  The weighing plate is in contact with foreign 
matter. 
  Electromagnetic fields / static charging 
(choose different location/switch off interfering 
device if possible) 
The weighing result  is obviously  in-
correct 
  The balance display is not set to zero  
  Adjustment is no longer correct. 
  Great fluctuations in temperature. 
  Electromagnetic fields / static charging 
(choose different location/switch off interfering 
device if possible) 
Switch the balance off if other error messages should appear and then switch on again. 
Contact the manufacturer if the error message does not disappear. 










