User manual
EW/EG-N/EWB-e-1226 
56 
10 Troubleshooting 
The balance should be switched off for a short time following an interruption in the 
programme sequence and disconnected from the mains supply. It is then necessary 
to repeat the weighing process from the beginning.  
Help: 
Interruption 
Possible cause 
Weight display is not illuminated. 
  The balance is not switched on. 
  The mains supply connection has been 
interrupted (mains cable not plugged 
in/faulty). 
  Power supply interrupted. 
The  weight  display changes  continu-
ally 
  Draught/air movement 
  Table/floor vibrations  
  The weighing plate is in contact with for-
eign matter. 
  Electromagnetic fields / static charging 
(choose different location/switch off inter-
fering device if possible) 
The weighing result is obviously 
incorrect 
  The balance display is not set to zero  
  Adjustment is no longer correct. 
  Great fluctuations in temperature. 
  Electromagnetic fields / static charging 
(choose different location/switch off inter-
fering device if possible) 
Switch the balance off if other error messages should appear and then switch on  
again. Contact the manufacturer if the error message does not disappear.  










