User manual
CKE/CDS-BA-e-1325 
20 
8  Service, maintenance, disposal 
8.1  Cleaning 
Before cleaning, please disconnect the appliance from the operating voltage. 
Please do not use aggressive cleaning agents (solvents or similar agents), but a cloth dampened with mild 
soap suds. Ensure that no liquid penetrates into the device and wipe with a dry soft cloth. Loose residue 
sample/powder can be removed carefully with a brush or manual vacuum cleaner. 
Spilled weighing goods must be removed immediately. 
8.2  Service, maintenance 
The appliance may only be opened by trained service technicians who are authorized by KERN. 
Before opening, disconnect from power supply. 
8.3  Disposal 
Disposal of packaging and appliance must be carried out by operator according to valid national or regional law 
of the location where the appliance is used. 
9  Instant help 
In case of an error in the program process, briefly turn off the balance and disconnect from power supply. The 
weighing process must then be restarted from the beginning. 
Help: 
Fault 
Possible cause 
The displayed weight does not glow. 
  The balance is not switched on. 
  The mains supply connection has been interrupted 
(mains cable not plugged in/faulty). 
  Power supply interrupted. 
The  displayed  weight  is  permanently 
changing 
  Draught/air movement 
- 
  Table/floor vibrations 
  Weighing plate has contact with other objects. 
   Electromagnetic fields / static charging (choose different 
location/switch off interfering device if possible) 
The weighing value is obviously 
  The display of the balance is not at zero 
wrong 
  Adjustment is no longer correct. 
  Great fluctuations in temperature. 
   Electromagnetic fields / static charging (choose different 
location/switch off interfering device if possible) 
Should other error messages occur, switch balance off and then on again. If the error message remains inform 
manufacturer. 










