User manual
11 Instant help 
In case of an error in the program process, briefly turn off the balance and disconnect 
from power supply. The weighing process must then be restarted from the beginning. 
Help: 
Fault Possible cause 
The displayed weight does not glow. 
•  The balance is not switched on. 
•  The mains supply connection has been 
interrupted (mains cable not plugged 
in/faulty). 
•  Power supply interrupted. 
•  Batteries are inserted incorrectly or empty
•  No batteries inserted. 
The displayed weight is permanently 
changing 
• Draught/air movement 
- 
• Table/floor vibrations 
•  The weighing plate is in contact with 
foreign matter. 
•  Electromagnetic fields / static charging 
(choose different location/switch off 
interfering device if possible) 
The weighing value is obviously 
•  The display of the balance is not at zero 
wrong 
•  Adjustment is no longer correct. 
•  Great fluctuations in temperature. 
•  Electromagnetic fields / static charging 
(choose different location/switch off 
interfering device if possible) 
Should other error messages occur, switch balance off and then on again. If the error 
message remains inform manufacturer. 
440-BA-e-0941 
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