User Guide Kerio Technologies
Kerio Technologies. All Rights Reserved. Release Date: July 3, 2008 This document provides guidance for Kerio MailServer 6.5.2. All additional modifications and updates reserved. For current product version, check http://www.kerio.com/kms. Information regarding registered trademarks and trademarks are provided in appendix A.
Contents Introduction 1 Kerio 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 ................................................................... 9 WebMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Web browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Authentication to Kerio WebMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.9 1.10 1.11 1.12 1.13 1.8.1 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 1.8.2 Task list display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 1.8.3 Creating and editing tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 1.8.4 Private Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 Message writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.1 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2 Message header and contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contact list editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3.
5.8 Address books and contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.8.1 Searching in address books via the MAPI interface . . . . . . . . . . . . . . . . 5.8.2 Searching contacts via the LDAP directory service . . . . . . . . . . . . . . . . . 5.8.3 Contacts forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.8.4 Distribution lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.11 6.9.2 Looking up messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Folder Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1 Folder Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.2 Public folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13 Kerio 13.1 13.2 13.3 Sync Connector for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Synchronization settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The process of the synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction This document provides detailed setting guidance for all applications and modules (email clients, calendars and address books, data synchronization) supported by Kerio MailServer. While some of these applications are supported directly (i.e. no additional installations are needed, it is only necessary to perform specific settings), others require installation of supportive modules and extensions.
Introduction with their email, calendar and contacts offline. In detail, Kerio Synchronization Plug-in is described in chapter 7. Windows Calendar Windows Calendar is an Microsoft Corporation’s application used for management of calendars. Support for Kerio MailServer allows publishing of calendars on the server or subscription of any Kerio MailServer calendar. Data synchronization with mobile devices Kerio MailServer supports data synchronization with mobile devices via the ActiveSync protocol.
• Contacts stored in the Apple Address Book and in Kerio MailServer can be synchronized by the Kerio Sync Connector for Mac extension. In addition to Apple Address Book contacts, this application can also synchronize Apple iCal calendars and To Do items (for details, see chapter 13). • The address book can be synchronized with contacts stored in Kerio MailServer also by using Apple iSync (for details, refer to chapter 12).
Chapter 1 Kerio WebMail The Kerio WebMail is a Web interface that allows users to comfortably access their email and workgroup features from any location using a web browser. Users can read, write or delete messages, move them to and from folders, manage contacts, administer folders (create or delete folders, set access rights, etc.) and change user settings such as passwords, message filters, Kerio WebMail appearance, work with calendar, free time information (Free/Busy calendar), tasks and notes.
1.2 Authentication to Kerio WebMail It is recommend to use the HTTPS protocol for remote access to the service (simple HTTP can be tapped and the user login data can be misused). By default, the HTTP and HTTPS services use the standard ports (80 and 443). If the standard ports are changed, specify the port number in the URL address, like http://192.168.1.1:8000 or https://mail.company.com:8080. Note: The description above focuses accessing email via mobile devices.
Chapter 1 Kerio WebMail • notes maintenance, • viewing of public email folders and contact, calendar, tasks and note folders, • folder management (creating, removing, moving, sharing and subscriptions), • user’s settings of the interface. Kerio WebMail Mini is optimized for slower internet connection types, for all browser types as well as for mobile devices.
1.2 Authentication to Kerio WebMail 2. On the Security tab, click on Local intranet and then use the Sites button. 3. In the Local intranet dialog just opened, click on Advanced (see figure 1.3). Figure 1.3 4. The Local intranet dialog In the Add this Web site to the zone textfield, specify Kerio MailServer’s URL address (e.g. http://mail.company.com or https://mail.company.com, see figure 1.4). Figure 1.
Chapter 1 Kerio WebMail through the Recommended browser settings link available on the Kerio WebMail’s login page. If you miss the link, the helplines are as follows: 1. On the toolbar, click on Tools → Options. 2. In the Options dialog window just opened, select Content (see figure 1.5). Figure 1.5 Options → Content 3. Click on the Advanced button next to the Enable JavaScript option. 4. In the Advanced JavaScript Settings dialog (see figure 1.6), enable the Raise or lower windows option.
1.3 The Kerio WebMail environment This configuration allows proper functionality of displaying of event and task reminders as well as smooth opening of other Kerio WebMail windows and dialogs. Log out Users should always log out when they finish working in Kerio WebMail. To log out, use the Logout link in the upper right corner of the window. After logout, users get disconnected from Kerio MailServer immediately, which prevents misuse of such connection.
Chapter 1 Kerio WebMail Page header In the Kerio WebMail header, the name of the active folder and company logo is displayed. The Logout button in the upper right corner is used for logging out from the server where Kerio MailServer is installed (for details, check section 1.2). Page header Figure 1.8 Folder tree The left pane of the Kerio WebMail window provides the folder tree (see figure 1.9). The tree includes all folders of the mailbox.
1.3 The Kerio WebMail environment The main pane The main pane of Kerio WebMail displays contents of a folder currently selected in the folder tree. To view content of the folder in the main pane, click on the particular folder in the tree. The way of display in the main pane depends on folder type. Kerio WebMail supports viewing of the following folder types: • Email In case of email folders, the main pane consists of three sections.
Chapter 1 Kerio WebMail Figure 1.11 Calendar Figure 1.12 Contacts • Tasks In case of tasks, the main pane provides a list of created tasks and a toolbar allowing comfortable administration of tasks (see figure 1.13). Figure 1.
1.3 The Kerio WebMail environment For detailed information on tasks, see chapter 1.8. • Notes The main pane of the Notes folder provides a list of notes (see figure 1.14). The notes use customizable colours to distinguish various topics. The main pane also includes a toolbar allowing creation of new notes, their removal, printing, etc. Figure 1.14 Notes For detailed information on notes, see chapter 1.9.
Chapter 1 Kerio WebMail Figure 1.15 Context menu for email Figure 1.16 The pop-up menu for creation of a new item (message, contact, event, etc.) • On Apple Macintosh computers, click the mouse button and hold the Ctrl key to simulate the right mouse button behavior. On the standard two-button mouse, the right mouse button shows the context menu.
1.3 The Kerio WebMail environment Today page The “Today” page provides overview of the current status of the mailbox. It shows current number of unread messages in Inbox (Settings allow to add more folders for which this information will be shown) as well as tasks and events for the current day. It also includes a quota for disk space reserved for the particular mailbox (if the quota has been set by the server administrator).
Chapter 1 Kerio WebMail To make manipulation with tasks even more comfortable, various types of information are also displayed, such as priority (an exclamation mark or a blue arrow), information on uncompleted tasks where the due date has already expired (items marked red), etc. These attributes are shown at figure 1.17. • Quota — server administrators can set a so-called quota and apply it to particular mailboxes. The quota is a limit for number of messages and for diskspace reserved for the mailbox.
1.4 Specific features and technical limitations Duplication of default folders After certain period of using, some default folders, such as Deleted items, Junk email, etc., may be duplicated in the Kerio WebMail’s folder tree. This problem occurs under the following circumstances: • besides Kerio WebMail, a user connects to his/her mailbox also via an email client which is not directly supported by Kerio MailServer (e.g.
Chapter 1 Kerio WebMail Figure 1.19 Setting verification of digitally signed messages in MS Outlook Note: The settings shown here applies to MS Outlook 2003. For MS Outlook (2000/XP), the settings may differ slightly. In MS Outlook 2007, these settings may be done under Tools → Trust Center → E-mail Security Problems with Back and Forward buttons Also note that the Back and Forward buttons located in the toolbar of the web browser will not work properly in Kerio WebMail.
1.5 Email Reply, Reply All The button covers two options: • Reply — a reply to the sender of the message (this option displays the message editor page; the original message text appears in the body of the reply message). • Reply All — a reply to the sender and all recipients of the original message; this option works similarly to the Reply option. This option can be found in the selection menu of the Reply button. Forward Click on this button to forward the message to another email address.
Chapter 1 Kerio WebMail 1.5.2 Message list In this section, we will focus on how email folders are displayed and how they work. The mail folders are arranged in a table (list). Each row contains one message and available information. Information to selected messages are listed in the columns. Figure 1.
1.5 Email • Date — the day when the message was sent. If the message is received on the same day, only time data are shown. From the next day on, the date is displayed as well. • Size — the size of the message in kilobytes.
Chapter 1 Kerio WebMail Figure 1.21 Message reading Figure 1.22 The reading pane is located on the right from the list of messages Message list editing • Adding and deleting columns The appearance of the message table can be changed depending on the information shown. Kerio WebMail enables users to display or hide any of the columns.
1.5 Email 1. Right-click on the column captions. 2. The pop-up menu that appears contains the Change columns option. 3. Click on Change columns to open the Select fields dialog box and select columns to be shown in the list of messages. Users can select (check) the columns they want to include in the table. Checked columns will be displayed in the table, unchecked columns will be hidden. • Sorting messages by columns The detailed information on individual messages is displayed in the columns.
Chapter 1 Kerio WebMail dialog where the attachment can be saved. Users can also use the pop-up menu of the link (the Save as option). Reply to a message It is possible to reply directly to any message. This can be done by the Reply button available on the toolbar (see figure 1.24). The button includes a menu where it is possible to select from two options (Reply to send the reply only to the sender or Reply All to send the reply to all addresses included in the original message).
1.5 Email Note: Image flags can be added to messages even in MS Outlook. The flags appended to messages in this application will be displayed also in Kerio WebMail and vice versa. The problem is, that MS Outlook enables users to add flags of different colors. Kerio WebMail shows all flags in one color. 1.5.4 Moving and copying messages Kerio WebMail allows moving and copying of messages between folders.
Chapter 1 Kerio WebMail Figure 1.27 Copying messages by the Drag & Drop method Using the Move or copy button The toolbar includes a clickable Move or copy icon. Messages can be move or copied by using this button as described below: 1. Use the mouse pointer to select a message and click on the Move or copy button available on the toolbar (see figure 1.28). Figure 1.28 Moving/copying messages by the button on the toolbar 2.
1.5 Email Figure 1.29 Move/Copy messages using the context menu 1.5.5 Message writing In Kerio WebMail, new messages can be composed in the special window designed for message editing. To open this window, use the New mail button on the toolbar. In the mail composer dialog, the message body can be edited, attachments can be added, it is also possible to use spellchecker and/or save the message as a draft. The window for creating new messages is divided into several sections.
Chapter 1 Kerio WebMail Figure 1.30 E-mail header Cc The same function as the To field. However, this item is used in special cases where the message includes multiple addressee, some of them only being informed of the issue by the message. The addressees included in this section are not expected to reply to the message. Bcc The address entered in this field is hidden for the other recipients.
1.5 Email Figure 1.31 Searching in contacts Click the Search button to start searching using the parameters previously defined. Toolbar The toolbar includes several buttons allowing basic operations such as message sending or saving: Send The message will be sent to the addresses entered into the To, Cc and Bcc fields. Save as Draft The message will be saved to the Drafts folder, where it can be opened, edited and sent. Attach Use this button to attach a file to a message.
Chapter 1 Kerio WebMail Check The Check for names button completes addresses by using connected contact folders. By default, the default personal contact folder is set for checking for names. In addition, other contact folders can be added in Settings (for details, see section 1.5.8). As well as the Check for names button, the Ctrl+K shortcut can be used for the same purpose (see section 1.5.8). Priority Press the exclamation mark icon to send the message with high priority.
1.5 Email Message body The message body consists of the text and attachments (if any). The message body can be sent as plain or formatted text. Text formatting is allowed thanks to an embedded HTML editor that supports text formatting functionality. However, writing of the email messages in this editor is not supported by some of the browsers: • Safari — the HTML formatting is not supported at all, the messages can be sent only in plain text format.
Chapter 1 Kerio WebMail Bullets and numbering Standard icons for creating bullets and numbered lists are available in the toolbar. Click the selected text to enable the bullets/numbering. When users click the icon again, the bullets/numbering are disabled. Text highlighting The selected text can be highlighted in one of the colors of the Highlight palette in the toolbar (the last item).
1.5 Email Figure 1.35 The Extensions dialog 2. This opens the Extensions dialog. After successful installation, the dialog contains the dragdropupload plug-in (see figure 1.35). The plug-in allows to attach one or more files to email messages by the Drag & Drop method in one of the following ways: 1. Open the message editor. To attach files to a message, left-click on them, hold the mouse button and drag them to the Attachment toolbar button. This adds the attachments to the message. 2.
Chapter 1 Kerio WebMail Figure 1.36 Spellchecker In order for the dictionary to work properly, select the correct dictionary for the written text. Users can use either the Dictionary menu (the last item in the dialog) or Settings menu (chapter 1.11.1). Dictionary Kerio WebMail contains a personal custom dictionary where unknown phrases not available in the default spellcheck dictionary can be entered. Each user can thus create his/her own dictionary.
1.5 Email Figure 1.37 Dictionary 1.5.7 Spam filter Spam messages are mostly represented by advertisements. Spam are usually sent in bulk and the recipient addresses are obtained by illegal means (e.g. by tapping the network communication). In their wilder modifications, spams may also distribute and seed dangerous viruses. Kerio MailServer contains a sophisticated antispam filter.
Chapter 1 Kerio WebMail A rule for unwanted messages All messages marked as spam can be automatically delivered to Junk E-mail folder, created in the folder tree for this purpose. This function may be enabled when creating the email account or it can be enabled by the users themselves in their user settings, on in theSpam tab (for details, see chapter 1.11.1). To enable the spam rule, check the Move spam to the Junk E-Mail folder on the Spam tab (see figure 1.38).
1.5 Email Figure 1.39 The message pop-up menu 1.5.8 Automatic check for email addresses Automatic check for email addresses helps to accelerate writing of addresses and ensures that the addresses entered will be correct. Upon entering of first letters of email address in the address entry, this feature uses all contact folders to look up all addresses matching the string. The search focuses on items First Name, Last Name, E-mail Address and Company.
Chapter 1 Kerio WebMail Figure 1.40 List of contacts matching the string for addresses while entering multiple addresses, click on the Check for names icon on the toolbar or use the Ctrl+k shortcut. In Kerio WebMail, the automatic check for addresses can be enabled/disabled under Settings: 1. Go to Settings (under Settings → Settings). 2. Switch to the Mail tab. 3. Check or uncheck the Check names automatically option (see figure 1.41).
1.5 Email Figure 1.
Chapter 1 Kerio WebMail Figure 1.42 Settings — Adding contact folders to the automatic check for names 5. Click OK to confirm settings. Warning: The more folders are included in the check, the longer the search may take. 1.5.9 Looking up messages The message look-up helps find specific messages quickly, using the criteria defined. The standard search form is used for searching messages in Kerio WebMail mail folders. Use the Search button (the magnifying glass icon in the toolbar) to open the form.
1.5 Email Where The menu offers only the Subject option. Figure 1.43 Searching — General tab To search by subject, enter a corresponding string to the Search textfield and click on Search. Searching results will include all messages which contain the string. Sender Use the Sender textfield to specify a string that will be used as a searching criteria applied to senders’ addresses. You can also click the Sender button to open a dialog box where email addresses can be selected from your contact folders.
Chapter 1 Kerio WebMail Only items that are Narrowing of items by the read/unread criteria. Only items with Narrowing the list of items by the flagged/non-flagged criteria. Only items Narrowing the list of items by the attachment/no attachment criteria. Date Searching messages sent or received within the selected time period. Size Searching messages by size. Figure 1.44 Searching — Advanced tab The last part contains a table with search results and a toolbar.
1.6 Contacts Using the Search field Another way of looking for a specific message is the Search field in the toolbar. Search string (a word, part of a word or a character) can be entered in this field. Messages are looked up by sender address or message subject. Simply enter the first letters of an address or subject. The messages found will be listed directly in the message list. 1.5.
Chapter 1 Kerio WebMail In addition to creating and maintaining of single contacts, contact folders allow creating and maintaining of distribution lists. Distribution lists are groups of contacts recognized by a single group name. This name is simply used instead of entering all included addresses separately. Contact folders provide a large scale of benefits addressing maintenance of contacts, distribution lists, etc. These benefits are focused in this chapter. 1.6.
1.6 Contacts Search Clicking on the button opens a dialog where criteria can be defined for search for a contact (for details, see section 1.6.5). View address cards/phone book You can switch between two view modes. Contacts can be displayed either as address cards or ordered in a list. Users can work with Contacts folders the same way they work with other folders. This means these folders can be shared and shared folders can be subscribed.
Chapter 1 Kerio WebMail Figure 1.48 Contacts List In the list view mode, information to individual contacts are listed in the columns. Contacts can be sorted according to the information This view mode provides several advantages. First, columns can be sorted and ordered in accordance with information they include. Click the column heading to sort contacts in the ascending or descending order (see the arrow next to the column name) by alphabet, numbers or time (depending on the column contents).
1.6 Contacts Figure 1.49 New contact — General tab Note: It is not recommended to use multiple email addresses in the E-mail entry to create recipient lists. For this purpose, Kerio MailServer 6.2 allows creation of distribution lists (for details, refer to chapter 1.6.8). The Address tab (see figure 1.50) includes information referring to user addresses. In this tab, three different addresses — Business, Home and Other — can be specified. The address type can be selected in the Address menu.
Chapter 1 Kerio WebMail Figure 1.50 New contact — Address tab Figure 1.51 New contact — Details tab 1.6.4 Private contacts Private contacts can be used especially for sharing of contact folders with other users. If a user shares a private contact folder with other users, it is possible to mark certain contacts as private.
1.6 Contacts contacts are shared and even the person who shares these contacts cannot see them in the shared folder. To mark a contact as private, do the following: 1. Double-click on the contact to show its details. 2. On the General tab, enable the Private option (see figure 1.49). 3. Save changes by clicking Save and Close. Warning: Private contacts are treated as private only if the client where private contact folders are viewed supports this feature.
Chapter 1 Kerio WebMail Figure 1.52 Search contact Users can also enter the search string into the appropriate field in the toolbar (see figure 1.46). Click Search to open the Search window. Only the contacts containing the specified string are listed. If the searched contact is not included in the table, retry the search process upon modifying the string or switching to another folder (the search applies only to the folder currently opened). 1.6.
1.6 Contacts Figure 1.53 Moving contacts by the Drag & Drop method 3. A green icon appears when the contact is ready to move (see figure 1.53) or a blue icon when ready for copying (see figure 1.54). Figure 1.54 Copying contacts by the Drag & Drop method 4. Let hold of the button to move the contact immediately. Note: Unless the contact is dragged over a folder where it can be moved (i.e.
Chapter 1 Kerio WebMail Figure 1.55 Moving/copying contacts by the button on the toolbar Pop-up menu The contact’s pop-up menu can also be used to move or copy contacts: 1. Right-click a contact. In the context menu, select Move or copy (see figure 1.56). Figure 1.56 2. Move/Copy contacts using the context menu This opens the Folder selection dialog where you can select a folder where the contact will be move or copied. Click on Move/Copy. 1.6.
1.6 Contacts How to forward contacts To forward a contact, select it by the mouse pointer and click on the Forward button on the contact folder’s toolbar (it is also possible to use the same option in the pop-up context menu). Select a contact and click on a corresponding icon to open a message editor where the contact is included as an attachment. 2 Now the message can be sent (it is also possible to edit the message before sending it).
Chapter 1 Kerio WebMail Once created, distribution lists are displayed in the contact folder. If multiple contact folders are used, the particular distribution list is saved in the folder where it is created. If the list is for example created in a task folder, the distribution list is automatically saved in the default private contact folder, in Contacts. to distinguish distribution lists from other items in the contact list, they are displayed bold.
1.6 Contacts Figure 1.59 Select One or multiple contacts can be chosen in contact lists (by holding the Shift or Ctrl key and selecting items by the mouse pointer) and then added to the distribution list by the Add to list button. Double-clicking on a contact also copies the particular item to the distribution list. • Use the Add button to open a dialog where a new address can be added to the list. The address needs to be entered manually: Figure 1.
Chapter 1 Kerio WebMail E-mail Enter email address of the new distribution list member. Save to contacts Enable this option to save member information also in the Contacts folder. • The Remove button can be used to delete an address from the list. 6. Save changes by clicking Save and Close. A note can be attached to any distribution list. It can be for example a description of the group or another information. The note can be defined on the Notes tab of the distribution list dialog.
1.7 Calendar To save changes, click on Save and Close. 1.7 Calendar This chapter addresses calendar folders. Why should you throw your paper calendar and adopt a digital one? There are several reasons to do it. First, events recorded in the calendar can be reminded by visual alerts. Second, various layouts can be applied. Compared to electronic calendars, paper ones cannot for example be switched to week or month layouts when necessary.
Chapter 1 Kerio WebMail Move or copy The move and copy icon can be used to move or copy one or more selected items to another calendar (for details regarding this issue, see section 1.7.8). Print Click Print to easily print out the current calendar or individual events. The preview is displayed and a standard print dialog box available in your browser (where Kerio WebMail is running) is opened automatically. • Regarding calendars, their daily, weekly or monthly view can be printed.
1.7 Calendar If there are more events defined for one day, they are sorted by type: multiple-day events, entire-day events and the other. Only the events of the same type are sorted according to the planned time. List view In this view, all events are listed (except repeated events), sorted by date by default. To reorder events, click the heading again to change the order from ascending to descending and vice versa. Events with recurrence All recurrent events sorted in a reference table by creation date.
Chapter 1 Kerio WebMail 1.7.2 Calendar view As suggested at the beginning of this chapter, calendars allow several layout views. Users can select a view type which they currently find the most useful. In this section, detailed descriptions of individual view modes are provided. Figure 1.64 Switching between view modes Note: Modes can be changed by the corresponding toolbar buttons (see figure 1.64): Day view The day view is the most detailed one since it focuses the shortest period.
1.7 Calendar Figure 1.65 Day view • dash blue stripe — tentative, • grey stripe — free. The fastest and most simple way to open and edit an event is to double-click on it. To open a new window and define a new event, double-click on the calendar line corresponding to the time which we want to set the event for. The time is set automatically in accordance with the row where the new event was opened. The day is also preset in the definition.
Chapter 1 Kerio WebMail Week view One week display mode (including Saturday and Sunday). The events in the week view are marked as colored stripes (according to the event type). If more events are displayed in a single day, they are ordered by type as follows: 1. The all-day or multiple-day events — these are displayed without any time limitation. If there are more all-day events specified in one day, they are ordered by subject alphabetically. The all-day events are described in chapter 1.7.
1.7 Calendar The information to be displayed in the list can be chosen. Sometimes it is better to hide some columns in order to make the navigation easier, sometimes showing more columns is desired. Right-click the column heading to open the dialog box with column selection. The pop-up menu that appears contains the Change columns option. TIP 1: If using meetings, it may be useful to show the column with the attendees, to see who was invited.
Chapter 1 Kerio WebMail Figure 1.66 Event settings Start time Start time of the event. End time End time of the event. All day event In the All day event, the start and end time items are missing. This means that this event will be in progress over the entire day, but other events can be still planned for this day. The typical example is setting entire-day events like wedding anniversaries, symposiums, vacations, business trips, etc.
1.7 Calendar moment. Set the desired time to the next reminder (from five minutes to two weeks) in the pull-down menu in lower part of the window and click Remind me later. It is also possible to double-click on the alert window to view the event. Figure 1.67 Reminder Click the Dismiss all/Dismiss buttons to cancel the selected reminder or all reminders. The dismissed reminder will not be displayed any more unless it relates to a repeated event. Warning: 1. 2.
Chapter 1 Kerio WebMail Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled. Use the tools in this application to display the events in individual categories. Click the Categories button to display the list of default categories. Users can also create new categories that are more suitable. 1.7.4 Private Events Events are private when they are set as Private.
1.7 Calendar Note: All-day events are not moved according to time zones since they are bound to date, not to particular time. This means that if for example an all-day event is set for December 24, 2006, this date will be kept for all time zones. For details regarding behavior of events in different time zones, see chapter 1.13. Warning: If the Free/Busy calendar is used, the free/busy status in the Show as menu must be set to free or out of office (according to the event type). Figure 1.
Chapter 1 Kerio WebMail Figure 1.69 Event recurrence Recurrence pattern Several recurrence patterns are available (daily, weekly, monthly and yearly). For each one, different parameters can be set in the right part of the dialog. 1.7.7 Meeting Meetings are special events where email addresses of other participants can be involved. Once a meeting is created, addresses can be added to which the message will be sent — these special messages are called invitations.
1.7 Calendar By default, the Attendees section includes only the name of the meeting initiator. Use special buttons to add more attendees (see picture 1.70). Several types of attendees can be created: • Required — this group includes invited persons who should not miss the meeting from any reason. The invitation includes this information so that each user addressed knows if their presence is required or not. • Optional — this group includes users who can decide whether to come or not.
Chapter 1 Kerio WebMail 1. Two buttons located below the list can be used to add attendees (see figure 1.70): • Use the Select button to search attendees in contacts (see figure 1.71). Look up and select addresses you want to add. The dialog contains the following items: Figure 1.71 Select Folder The menu includes all contact folders in the mailbox (including public and subscribed contacts). Search for: Enter a string which will be used as search criteria, i.e.
1.7 Calendar Once attendees are selected, save settings by the OK button. The dialog is closed and all selected addresses are listed. Various icons are used to mark attendees as required, optional or resource. Roles of attendees can be changed (see figure 1.72) • Use the Add button to add users to the list by hand. In case you know the particular email address by heart, this method is the fastest one. The Add button can also be used if the address we intend to add is not included in our contact lists.
Chapter 1 Kerio WebMail Figure 1.73 Sending an email message to an attendee Scheduling of meetings As denoted right at the start of this chapter, a special tool is provided for time scheduling. It is known as Free/Busy server and it might simplify creation of meetings. Thanks to the Free/Busy feature, it is easy to find out whether users invited to the meeting are free or busy in the time scheduled by comparing the meeting date and time calendars of these users.
1.7 Calendar Figure 1.74 The free/busy data of the users As shown at figure 1.74, Free/Busy is kind of a timeline. Each Free/Busy line shows freetime information related to a particular user. Coloured parts refer to time segments when the user is busy or free. The two vertical lines (a green and a red) show where the meeting we are setting starts and ends. Ideal conditions are when no coloured field interferes with the range set by the two lines. Both lines can be moved within the timeline as needed.
Chapter 1 Kerio WebMail absent This event is highlighted by a pink color in the Free/Busy calendar. The Free/Busy calendar works only for users of one Kerio MailServer. Other users will be displayed in grey color, since there are no free/busy data available for them. Invitations Short description of invitations was provided at the top of this chapter. In this section, we will focus on invitation’s layout and on how to react when an invitation is delivered to your mailbox.
1.7 Calendar of the user who has accepted the invitation (the same icon as used on the Accept button in the invitation). • Tentative — upon clicking on this button, an email message informing of acceptance of the invitation is sent to the meeting initiator and an orange question mark icon appears at the name of the name of the user who has tentatively accepted the invitation (the same icon as used on the Tentative button in the invitation).
Chapter 1 Kerio WebMail 4. Figure 1.77 Moving events by the Drag & Drop method Figure 1.78 Copying events by the Drag & Drop method Let hold of the button to move the event immediately. Note: Unless the event is dragged over a folder where it can be moved (i.e. any calendar with appropriate access rights in the folder tree), a red icon is displayed meaning it is impossible to move the message to the particular location.
1.7 Calendar Figure 1.79 Moving/copying events by the button on the toolbar Pop-up menu The pop-up menu can also be used to move or copy items: 1. Right-click an event. In the context menu, select Move or copy (see figure 1.80). Figure 1.80 2. Move/Copy events using the context menu This opens the Folder selection dialog where you can select a folder where the event will be move or copied. Click on Move/Copy. 1.7.
Chapter 1 Kerio WebMail How to forward an event To forward an event, select it by the mouse pointer and click on the Forward button on the calendar folder’s toolbar (it is also possible to use the corresponding option in the pop-up context menu). Select an event and click on a corresponding icon to open a message editor where the event is included as an attachment. 3 The message can be edited before it is sent. Warning: Do not forget to enter the recipient’s email address in the To: textfield. 1.
1.8 Tasks Move or copy Use the icon to copy or move a selected task (see chapter 1.8.5). Print To print out a task, click on Print. First, the printed page preview appears; then the standard Print dialog box is displayed. Delete Use this button to delete the selected task. Tasks can be deleted also by the Delete key (in Mac OS X also by Backspace). Forward Use this button to forward the selected task to other users. 1.8.
Chapter 1 Kerio WebMail Solving tasks After a specific task is solved, it can be marked as solved in the task list using the checkboxes before each task. When the task is checked, its status is set to completed and date and time of the completion are set. 1.8.3 Creating and editing tasks To create a new task, use the task edit window. To open the dialog, use the New task option available on the toolbar.
1.8 Tasks Location Task location. Due date Time required for completion of the task. Start date The date to start on the task. Date completed Date of completion. Status Each task goes through several stages during the process of its completion: • Not started — the task has not been started yet. • Waiting for someone else — useful in cases where the completion of the task depends on another person/other people). • Completed — the task is completed and 100% is automatically inserted in the Finished field.
Chapter 1 Kerio WebMail and task notification will not work in Kerio WebMail. However, if the notification timeout expires when MS Outlook is running, a notification is displayed in a standard MS Outlook window. Complete % Shows what percent of the task has already been completed. Comment Detailed information can be provided for each task. Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled.
1.8 Tasks Figure 1.83 Co-workers Figure 1.84 Select Folder The menu includes all contact folders in the mailbox (including public and subscribed contacts). Search for: Enter a string which will be used as search criteria, i.e. any addresses including the string will be searched.
Chapter 1 Kerio WebMail of address preceding the at-sign) can be used as the string. The search string is not case-sensitive. One or multiple addresses can be selected from the list (by clicking on them while holding the Shift or the Ctrl key) and selected addresses can be added to the co-workers list by the Co-workers. Note: Addresses can be also added to the co-workers list by double-clicking on a particular item. Once attendees are selected, save settings by the OK button.
1.8 Tasks Task recurrence Click The dialog where recurrence can be set is opened by the Recurrence icon provided in the upper part of the task edit window. Figure 1.86 Task recurrence Recurrence pattern Multiple recurrence patterns are available (daily, weekly, monthly, yearly). Each of these patterns has different parameters. Range of recurrence Set the desired range of recurrence. • No end date — no end date is set. • End after ...
Chapter 1 Kerio WebMail Warning: Private tasks are treated as private only if the client where private task folders are viewed supports this feature. In other client applications, it is possible to view and edit tasks without any restrictions by users with appropriate access rights. This also implies that information included in private tasks are not well secured. 1.8.
1.8 Tasks Figure 1.88 Copying tasks by the Drag & Drop method Using the Move or copy button The Move or copy toolbar button can be used to move or copy the item, as follows: 1. Use the mouse pointer to select a task and click on the Move or copy button available on the toolbar (see figure 1.89). Figure 1.89 2. Moving/copying tasks by the button on the toolbar In the Folder selection dialog just opened, select the folder where you want to move or copy the item and click on Move or Copy.
Chapter 1 Kerio WebMail Figure 1.90 Move/Copy tasks using the context menu 2. This opens the Folder selection dialog where you can select a folder where the task will be move or copied. Click on Move/Copy. 1.8.6 Forwarding tasks attached to email Kerio WebMail allows forwarding of tasks in such a format so that it is possible to save it to a task folder. Thanks to this feature we can avoid copying of task data to an email message and to a new task edit dialog box on the addressee’s side.
1.9 Notes Figure 1.91 Notes Note folders are equivalent to other folders. They can be shared, set as public or attached. For more information on shared and public folders, see chapter 1.10. 1.9.1 Toolbar The note folder toolbar contains the following options: New note Click on this option to create a note. Move or copy Use the button to copy or move a selected note (see chapter 1.9.4). Print Click on the Print icon to print the selected note.
Chapter 1 Kerio WebMail Note: For listing by subject, items are sorted by the alphabet of the language set in Settings as preferred (the General tab) — for details, see chapter 1.11.1. In result, if for example English is set as preferred and subjects are in German, subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting. Adding and deleting columns Users can customize the appearance of the table and the information shown.
1.9 Notes 1.9.4 Moving and copying notes Notes can be moved and copied by several methods, as follows: The Drag & Drop method Drag & Drop is a simple method for moving and copying items by using only the mouse: 1. Hover a note with the mouse pointer and click on the left mouse button. Hold the button and drag the note over the destination folder. Release the mouse button. Note: To copy the selected note(s), hold the Ctrl key (or Alt on Mac OS X). 2.
Chapter 1 Kerio WebMail 4. Let hold of the button to move the note immediately. Note: Unless the note is dragged over a folder where it can be moved (i.e. any note folder with appropriate access rights in the folder tree), a red icon is displayed meaning it is impossible to move the message to the particular location. Using the Move or copy button The Move or copy toolbar button can be used to move or copy the item, as follows: 1.
1.10 Folder Administration 2. This opens the Folder selection dialog where you can select a folder where the note will be move or copied. Click on Move/Copy. 1.9.5 Forwarding notes attached to email Kerio WebMail allows forwarding of notes in such a format so that it is possible to save them to notes folders. Thanks to this feature we can avoid copying of the note data to an email message and to a new note edit dialog box on the addressee’s side. Kerio WebMail also supports another option.
Chapter 1 Kerio WebMail • Tasks — in such folders, tasks can be kept and maintained. • Notes — a folder where notes can be kept. • Root folder — the basic folder. For detailed information on this folder, see section 1.10.1. Classification by user access rights: • The default personal folders — all folders created within the first logon. Unlike the other folders, these ones cannot be removed. The default personal folders include for example Inbox, Junk E-Mail, Drafts, Contacts, Notes, etc.
1.10 Folder Administration New folder Use this option to create a new folder. Rename The root folder can be renamed. Subscribe shared folders This option allows connecting to the folders shared by other users (for detailed information about subscribing, refer to chapter 1.10.5). Mail filters In Kerio WebMail, it is possible to create filtering rules for the incoming messages. For detailed information about filtering rules, refer to chapter 1.12. 1.10.
Chapter 1 Kerio WebMail Figure 1.99 Creating a new folder • Email (for storage of email messages) • Contacts (where user personal information is kept) • Calendar (management of events and meetings) • Notes (storage and management of sticky notes) • Tasks (management and storage of tasks) Once the dialog is confirmed, the new folder is added to and displayed in the folder tree. 1.10.3 Folder tools In section 1.10.2, instructions for creation pf a new folder have been provided.
1.10 Folder Administration Figure 1.100 Folder’s pop-up menu — Rename Figure 1.101 Renaming a folder Remove folders Folders can also be removed, as follows: 1. Select a folder to be removed and right-click on it. 2. This opens the folder’s pop-up menu (see figure 1.102). 3. Click on Remove. Kerio WebMail asks if you really want to remove the folder. Once confirmed, the folder is either moved to Deleted Items or it is removed immediately.
Chapter 1 Kerio WebMail Figure 1.102 Folder’s pop-up menu — Remove Move folders Folders can be moved within the folder tree either through the pop-up menu or by using the Drag & Drop method: • Drag & Drop 1. Select a folder to be moved. 2. Click on the folder. 3. Hold the mouse button and drag it over the folder to which the selected item will be moved. When a green icon appears at the pointer, let hold of the mouse button to move the folder (see figure 1.103).
1.10 Folder Administration Figure 1.103 Moving folders by the Drag & Drop method Figure 1.104 Folder’s pop-up menu — Move 3. Click on Move. 4. In the dialog just opened, select a folder to which the item will be moved.
Chapter 1 Kerio WebMail Figure 1.105 5. Moving a folder Click OK to confirm the action. Note: From technical reasons, it is not possible to move default personal folders. 1.10.4 Folder content options Folder pop-up menu includes several tools for group manipulation with all items included in the particular folder: Mark all as read The Mark all as read option is available only in pop-up menus of email folders.
1.10 Folder Administration Figure 1.106 3. Pop-up menu — Mark all as read Click on Mark all as read. Move or copy all This option can be used to copy or move all messages included in a particular folder. This option is available for all folder types. To copy or move all items from one folder to another, follow these instructions: 1. Right-click on the folder to open its pop-up menu. 2. In the pop-up menu, click on Move or copy all (see figure 1.107). Figure 1.
Chapter 1 Kerio WebMail 3. In the move-or-copy dialog just opened, select the destination folder, i.e. the folder to which the items will be moved (see figure 1.108). Figure 1.108 The move-or-copy-all dialog Warning: Items can be moved or copied only between folders of the same type. This implies that it is not possible to copy or move for example email messages to a calendar folder, tasks to a note folder, etc. 4.
1.10 Folder Administration Figure 1.109 Pop-up menu — Delete all 1.10.5 Shared and public folders Kerio MailServer enables creation of shared and public folders. A shared folder is any folder of any user who has decided to share it with other users (or group of users, domain, etc.) and grant specific rights to them. Public folder is a special type of shared folder. This folder is automatically available for reading to all users of the domain or of Kerio MailServer.
Chapter 1 Kerio WebMail Figure 1.110 Folder sharing jgraham@company.com) if the user does not belong to the same domain. • Group — a particular group. Use the entry to specify groupname with the domain included in format group@domain (e.g. sales@company.com). Domain must be included in name specification whenever rights are to be assigned to the group from another domain. • All users from domain — specify the Domain entry with the particular domain name. • All users — special type of access rights.
1.10 Folder Administration Figure 1.111 Shared folder Creating a public folder The administration rights are required for creation of a public folder. These rights are granted only to Admin of the primary domain in Kerio MailServer by default. Admin is allowed to grant administrator rights to other users. To create a public folder, simply right-click the Public folders folder and select New folder in the pop-up menu. Enter folder name and its type, i.e.
Chapter 1 Kerio WebMail Figure 1.113 Figure 1.114 Settings Menu Folder Subscription Dialog All public folders you have been granted reader, editor, or administrator rights to, will automatically appear as subfolders of Public folders. 1.11 Kerio WebMail configuration In addition to working with messages in folders, the Kerio WebMail interface also enables various settings. These changes can be performed in the Settings menu available via the Kerio WebMail’s toolbar (see figure 1.115). Figure 1.
1.11 Kerio WebMail configuration 1.11.1 User settings Kerio WebMail customization is enabled via the first item in the Settings menu. This opens a dialog divided to several tabs: General The General tab contains basic user settings for the Kerio WebMail interface: Figure 1.116 User settings — General tab Preferred language Selection of a language for the Kerio WebMail interface. The Browser detected option sets a language in correspondence with settings of the particular client (i.e.
Chapter 1 Kerio WebMail • • • • • • • • • Japanese Hungarian German Polish Portuguese Russian Slovak Spanish Swedish Reload every This option controls the folder tree restore and reminder display. Preferred skin Skin of the interface can be set in the menu. Save the settings to switch to activate the new skin. Number of displayed messages Use this option to set the number of messages that will be displayed in the message list.
1.11 Kerio WebMail configuration Figure 1.117 Warning Email Use the Mail tab to set parameters for mail folders. Mail folders are described in detail in chapter 1.5. Figure 1.118 User settings — Mail tab Reading pane This type of window is available in mail folders only. It is an area where the body (text) of the message is displayed. The subwindow can be positioned either on the right or at the bottom of the active window or it can be hidden.
Chapter 1 Kerio WebMail Default sender address The email address from which the messages are sent. Address for replies Address to which replies will be sent (the Reply-To: item). Organization Name of the company is included in the message as the Organization: header. Signature The signature added automatically to all sent messages (including replies and forwarded messages). Display image attachments inline The image attachments (GIF, JPEG) can be displayed directly in the message body.
1.11 Kerio WebMail configuration Message writing Use this tab to set some of the parameters for message sending. Figure 1.119 User settings — Mail composing tab Compose messages in HTML format This option is checked by default. The message text cannot be formatted, if the message is not composed in HTML format (see chapter 1.5.5). This setting applies to all messages.
Chapter 1 Kerio WebMail Response to request for read receipt Use this option to specify what will happen to a delivered message that requires reading confirmation. It is recommend to select the Ask me before sending a read receipt option, because users can decide according to the importance of the message whether the confirmation should be sent or not. Spell checker dictionary Selection of the spellcheck dictionary language.
1.11 Kerio WebMail configuration Figure 1.121 User settings — Spam tab Add e-mail address of original sender... Upon each reply, the email address of the particular sender now becoming an addressee is added to the Spam whitelist automatically. This option determines that any email message replied is considered as non-spam. Any other messages sent from such addresses are automatically considered as non-spam. Also trust senders from...
Chapter 1 Kerio WebMail Figure 1.122 User settings — Today tab Messages You can click on Choose to select email folders which will be showed in the Today page. Calendar Use this option to specify the number of days displayed on one page of the calendar folders. Tasks On the “Today” page in the Tasks section, users can specify whether only the tasks that are due today (Today tasks) or all uncompleted tasks (All tasks) will be displayed.
1.11 Kerio WebMail configuration Figure 1.123 Comparison of thumbnail calendars • Weekly recurrence period applied to events and tasks — setting of the first day in the week takes effect only in a specific case which will be better understood through an example: Every two weeks, on Sundays and Wednesdays, in the evening, Mr Jonathan Flykiller meets friends to play chess. He uses recurrent events in his calendar to remind him of these meetings. The events are set as follows: 1.
Chapter 1 Kerio WebMail Figure 1.125 Figure 1.126 Setting recurrence Comparison of calendars with different week-starting days If Monday is set as the week-starting day, Wednesday and Sunday are included in the same week. If Sunday is set as the week-starting day, only Wednesday is marked in the first week since Sunday, September 9, already belongs to the following week. The following weeks start with Sunday (starting on September 17 at figure 1.126) as set in the parameters.
1.11 Kerio WebMail configuration About The About tab shows the current Kerio MailServer version and the link to website of the author. Figure 1.127 User settings — About tab 1.11.2 Out of office The Out of office rule allows setting of automated responses to incoming messages. This automatic reply can be enabled when a user cannot reply messages him/herself (e.g. when the user is ill or on vacation). It is usually helpful when the user is supposed to reply immediately.
Chapter 1 Kerio WebMail Figure 1.128 User settings— Out of office tab Warning: Before enabling the Out of office rule, it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers.
1.11 Kerio WebMail configuration Warning: If you use the unsecured version of HTTP protocol, the password cannot be changed in the application. The dialog contains only three fields to specify the old and the new password. The new password must be entered twice, in order to eliminate typing errors. If the password contains special (national) characters, users of some mail clients will not be able to log in to Kerio MailServer. It is therefore recommend to use only non-diacritic characters for passwords.
Chapter 1 Kerio WebMail • Ctrl+I — makes the text italic. • Ctrl+U — underlines the text. List of messages: • Ctrl+R — replies to the message. • Ctrl+N (Command+N) — opens the New mail window. • Ctrl+M (Command+M) — marks message as read. • Ctrl+U (Command+U) — shows the source of the message. • Ctrl+F(Command+F) — opens a new window where the message can be forwarded. In Kerio WebMail, the following keys can also be used: • Home — used in list browsing.
1.12 Message filtering Figure 1.131 Settings Menu A list of defined filtering rules is displayed. Each message is checked against this list of rules (from top to bottom). If the message complies with any of the rules, a corresponding action defined for this rule is performed. If the message complies with more than one rule, all previously defined corresponding actions are performed (unless provided otherwise).
Chapter 1 Kerio WebMail Edit script This option is used for editing the script (the filter source code). Filtering rules are created in the Sieve standard language. This means that the dialog window displayed after clicking on the New or Edit button is a graphic interface for the rules. The graphic dialog window enables setting of all conditions and functions offered by Kerio MailServer.
1.12 Message filtering Figure 1.133 Rule Description 1. Select the Where the From address is condition. 2. In the third section, click the Contains link — this will open another dialog window where you can specify the address. Enter admin@ourcompany.com. 3. Select the Where the subject contains the words condition. 4. Upon clicking, the and conjunction will be changed to or 5. Click on the contains link to specify Warning (the entry is not case-sensitive).
Chapter 1 Kerio WebMail The default value is contains. The following conditions are possible: Where the recipient’s address (To or Cc line) is The specified string must be included in the To or Cc line. Where the sender’s address (From) is The specified string must be included in the From entry. Where the To address is The specified string must be included in the To address. Where the Cc address is The specified string must be included in the Cc address.
1.12 Message filtering Forward the message to an address Forward to a specified address. In this case no other actions are performed. Reject message (return to sender) The message will not be stored in a local mailbox and the user will never be informed about it. Keep in INBOX This action must be combined with another (i.e. with Move, Forward, Reject, etc.). It cannot be combined with the Discard the message action. Discard the message The message will not be stored in any local folder.
Chapter 1 Kerio WebMail Rule description In the third section of the dialog box, the user can review a summary of the created rule. Optional values are formatted as links and can be changed repeatedly. The conditions and actions can be easily removed or added by activation or deactivation. Name of the rule Give the created rule a unique name (may be multiple words) that best describes the rule. Naming the rules “Rule 1”, “Rule 2”, etc. is not very helpful. 1.12.
1.13 Time zones The method of time zone indication depends on location of the selected time zone (to the east or west from the Greenwich meridian). If the zone is located east of the greenwich meridian, the time displacement is indicated by the + sign. The zones located west of the meridian are indicated by -. The time zone issue gets event more complicated, when it is necessary to consider the winter time and the daylight saving time.
Chapter 1 Kerio WebMail You live in London. Your time zone is GMT +0. A friend from New York invites you for a lunch and you arrange a meeting with him for 14:00 hours. Keep in mind that your friend means 14:00 in his time zone, i.e. in GMT -5 (Eastern Time). You have to switch to the friend’s time zone in Kerio WebMail and create an event with beginning at 14:00. Example 2: Imagine the previous (Example 2) event, but from the other point of view.
Chapter 2 Kerio WebMail Mini Kerio WebMail Mini is a simplified version of Kerio WebMail. It is designed especially for browsers where JavaScript, CSS and similar technologies are not supported. For this reason, Kerio WebMail Mini is useful especially for: • slow internet connection, • older browsers where JavaScript is not supported, • text mode based browsers, such as Lynx or Links, • mobile PDA and Smartphone devices (see chapter 3).
Chapter 2 Kerio WebMail Mini The main page that displayed after a successful login to Kerio WebMail Mini is divided into three sections. The first part contains a tree view of folders (which can be hidden — see chapter 2.1) and the second part lists the content of the folder currently selected (based on the folder type — Mail or Contacts). The third section is the toolbar (its appearance depends on the type of folder currently selected). 2.
2.1 User folders Figure 2.3 Folder administration Folder Folder name. The root folder is always displayed as the first one and it starts with the user icon. It is possible to create a new subfolder in the Action column or/and to subscribe (connect) folders shared by other users in the Sharing columns. Items Number of items currently contained in the folder.
Chapter 2 Kerio WebMail Mini Figure 2.4 Folder sharing • Administrator — the user can read the folder as well as share it with other users and remove items in the group or the group itself. This user is not allowed only to remove access rights for the user who created the group. • Editor — the user can edit items in the folder (add and remove items, etc.). • Reader — the user is allowed only to read the folder’s items. No editing is allowed. Once access rights are set, save settings by clicking on OK.
2.2 Toolbar Figure 2.6 Toolbar — email Read mail Click this link to switch the Kerio WebMail Mini to the INBOX folder. New mail Use this option to open the dialog box for message composing (for more information, see chapter 2.3). Settings Click this link to display the page with user settings. The individual options are described in detail in chapter 2.5. Hide/Show folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa.
Chapter 2 Kerio WebMail Mini New contact Opens a dialog where new contact can be added. A new distribution list Opens a dialog where new distribution list can be defined. To see what a distribution list is and how to use it, refer to section 2.4. Settings Click this link to display the page with user settings. The individual options are described in detail in chapter 2.5. Show/Hide folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa.
2.3 Mail folders You can mark individual messages by clicking the checkbox at the beginning of each row. If you want to check all messages in the list, click the All checkbox. When multiple messages are checked, you can perform various operations with all the messages at once. After checking the messages, select any from the operations in the Checked messages menu to apply it to the selected messages.
Chapter 2 Kerio WebMail Mini New mail The mail editor looks like a web form and contains all the functions necessary for sending a message. The form is divided into two parts. In the first one (called message header), This part is called message header. In the other part, you can write the text of the message and append an attachment. This part is called body. The header contains the following fields: From The address that is displayed to the recipient as the address of the sender.
2.3 Mail folders Save as Draft The message will be moved to the Drafts folder, where it can be opened, edited and sent. Contacts Use the Contacts button to search for a contact address and to add it to a corresponding field (To:, Cc: or Bcc:). Only the standard contacts folder and the standard public contacts folder are searched through. Attach Use this button to attach a file to a message. At maximum, three files can be attached. After its first use, the button is hidden.
Chapter 2 Kerio WebMail Mini Reply To reply to the message you received, click the Reply button and edit the message in the editbox. The email address of the person who has sent the original message is entered automatically in the To field. Reply all The Reply all button works similarly to the Reply option, but your answer is sent not only to the author of the message, but also to all recipients (except you).
2.3 Mail folders Figure 2.11 Searching by sender Simply enter a string to be looked up and click Search next to the text entry. All messages found are listed. Click Clear to clear the search and view the entire list again. Advanced search For advanced search, click Advanced on the toolbar (see figure 2.12).
Chapter 2 Kerio WebMail Mini 2.4 Contacts In the list display, information to individual contacts are listed in rows. Each line includes a contact and associated information available (e.g. email address, phone numbers, etc.). Columns display detailed information for contacts. Each column enables sorting contacts by information. Click the header of the selected column to sort contacts in ascending or descending order alphabetically, by numbers or by date (depending on the contents of the selected column).
2.4 Contacts Creating a new contact To create a new contact, click on the New contact link and fill in the details in the dialog box. If a comment is added in the dialog, the “i” icon will be added in the contact list. After you place your cursor on an email address, a comment will be shown (see picture 2.13). Figure 2.14 The dialog box for creating of a new contact Click the button in the upper left corner of the dialog box to save the created contact.
Chapter 2 Kerio WebMail Mini Figure 2.15 Distribution list 4. Enter a name for the distribution list in the Name entry. 5. Add contacts to the distribution list. The Select and Add buttons can be used for this purpose: • The Select button opens a dialog where addresses can be looked up and selected in contact folders. This button is available only if JavaScript is enabled. The dialog contains the following items: Figure 2.
2.4 Contacts The Search for entry Fill in a string that will be used as the search criteria. It is possible to search by first and second names as well as display names (full names) or by email addresses. Simply enter the first letters of the first name, second name or user name. Click on Search. The first 200 contacts matching the string are displayed (or less). Usually, the list of contacts found is narrower, so it is easy to choose the contact we have been looking for.
Chapter 2 Kerio WebMail Mini Save to contacts Enable this option to save member information also in the Contacts folder. 6. A note can be attached to any distribution list. It can be for example a description of the group or another information. The note can be defined on the Notes tab of the distribution list dialog. 7. Save changes by clicking Save and Close. Once created, distribution lists are saved in the contact folder where they can also be managed.
2.5 User settings New window for writing messages Check this option to write messages in a new window. Compact layout for PDA This option is enabled by default. When logging in to WebMail from a mobile device, the pages will be optimized to fit to the screen of the device. This setting will hide the WebMail logo, make the folders list more compact, etc. Email Delete messages permanently Check this option if you do not want to store deleted messages in Deleted items folder.
Chapter 2 Kerio WebMail Mini Display images from the web Each message with HTML body can contain links to images stored on the remote server. If this option is enabled, the images will be downloaded from the server. In this way, for example, active mailboxes can be identified easily (and misused for the purpose of sending spam messages). Your computer can be also attacked due to browser security errors. For these reasons, it is recommended to leave this option inactive.
Chapter 3 Kerio WebMail on mobile devices The Kerio WebMail interface can also be run in browsers for mobile devices (PDA and Smartphone devices). Kerio WebMail automatically recognizes a browser and when such a browser type is detected, it is automatically switched to the Kerio WebMail Mini mode, customized for mobile screen parameters. Thanks to special environment, working with Kerio WebMail Mini is very fast and comfortable.
Chapter 3 Kerio WebMail on mobile devices The environment resembles the one used in desktop browsers. It is just optimized to fit in the smaller size of PDA and Smartphone devices. The basic difference is that the toolbar is divided in two parts, one of them located above and the other below the main window. The following sections provide hints on where features known from the desktop version of Kerio WebMail can be found and on how to use them. 3.
3.2 Message writing <<< >>> Click on arrows to navigate back or forward within the message list. The second row of buttons in the toolbar includes the following options: Re To reply to the current message, use the Re button. Upon clicking it, a message editor is opened. Re all The Re all button also replies to the current message. The only difference from the previously described function is that this option replies to the sender and all addressees included in the message’s recipient list.
Chapter 3 Kerio WebMail on mobile devices Figure 3.3 Message editor 3.2.1 Toolbar The message editor toolbar contains the following options: Read mail This option closes the message editor and opens the Inbox folder. New mail This button opens the message editor. The second row of buttons in the toolbar includes the following options: Send This option sends the message to all addresses included in the corresponding entries.
3.3 Contact list editing To Enter the email address of the recipient in this field. It is possible to enter multiple addresses separated by commas. Cc The same function as the To field. Use this field when you just want to keep the recipient informed and do not need him to reply to the message. Bcc The address entered in this field is hidden for the other recipients.
Chapter 3 Kerio WebMail on mobile devices 3.3.1 Create and edit contacts To create a new contact, click on the New contact link on the contact folders toolbar (see figure 3.4). In the dialog just opened, basic information for the contact can be entered. The edit contact dialog is identical with the create contact window. To open it, simply click on the Edit icon in the particular item’s line. Figure 3.
3.3 Contact list editing Figure 3.6 The create/edit distribution list dialog Figure 3.7 Adding addresses to distribution lists 6. Use the Name and E-mail entries to specify name and email address of the contact to be added to the distribution list. 7. If the Save to Contacts option is enabled, the data will be also saved as a new contact item. 8. Click Save to confirm settings. 9. Use the Close and Save button to save the name also in the distribution list.
Chapter 3 Kerio WebMail on mobile devices Distribution lists are saved in contact folders, highlighted by bolder font. 3.4 Folder Administration In the version designed for mobile devices, Kerio WebMail Mini also allows folder maintenance. This feature does not differ from the same option in the full version of Kerio WebMail. You can add a subfolder, rename it, dislocate it within the tree or share with another user (more information on folder sharing and subscription can be found in chapter 1.10.5).
3.5 User settings Figure 3.10 Folder Administration Move The move link can be clicked to move the folder within the folder tree. Delete Use this link to delete the folder. Subscribe shared folders This option is available only for root folders. Click on the link to open a dialog where a shared folder can be subscribed. Sharing of folders is described in chapter 1.10.5. Access rights To share the folder with other users or to remove access rights, click on the access rights link.
Chapter 3 Kerio WebMail on mobile devices Figure 3.11 User settings Individual setting options are focused in section 2.5.
Chapter 4 Data synchronization with mobile devices Kerio MailServer supports the ActiveSync which is used to synchronize data between the computer (server or workstation) and mobile devices. ActiveSync is a protocol but it is also an application generally included in mobile devices with Windows Mobile operating systems. It is also a desktop application installed to desktop computers and used to synchronize data with mobile devices connected to the computer via a so called “cradle”.
Chapter 4 Data synchronization with mobile devices Device type Email Calendar Contacts Tasks Direct Global Kerio Push Address Smart Lookup Wipe WM 2002 YES YES YES YES WM 2003 and WM 2003 SE YES YES YES YES WM 5.0 YES YES YES YES WM 5.0 AKU2 YES YES YES YES YES YES YES WM 6.
4.2 Windows Mobile 2002 occur. • Kerio MailServer uses a certificate authorized by an internal certification authority. In such a case, it is necessary to install a root certificate on the device. To get information on how to install such certificates, contact your network administrator. In chapter Support for ActiveSync, Kerio MailServer, Administrator’s Guide also provides instructions on installation of certificates on Windows Mobile 2002. 4.2.
Chapter 4 Data synchronization with mobile devices Figure 4.2 ActiveSync, the Tools menu Figure 4.3 ActiveSync — basic server configuration 4. The Server tab (shown at figure 4.3) also includes settings of folder synchronization. The table includes all folders that can be synchronized by the application. Simply check those folders which should be synchronized.
4.2 Windows Mobile 2002 Calendar Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings (see figure 4.4). The dialog includes a menu where it can be set how old data will be synchronized. New events will be synchronized without exception.
Chapter 4 Data synchronization with mobile devices of email attachments to be synchronized. Larger attachments are excluded from synchronization. The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection. 5. On the Server tab, use the Server name entry to specify Internet name of the server where your email account is created (at figure 4.3, address mail.company.com is used). 6. On the Server tab (see figure 4.
4.2 Windows Mobile 2002 Another section of the dialog is the Rules tab (see figure 4.7). The tab includes settings of what should be done if the synchronization collides. Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization. According to the parameters set here, ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round.
Chapter 4 Data synchronization with mobile devices Figure 4.8 8. ActiveSync — automatic synchronization settings Save the settings by the Ok button. To test whether the settings allow proper functionality, use the Sync button in the ActiveSync main window. This button can be used for manual synchronization whenever needed. 4.
4.3 Windows Mobile 2003 and 2003 Second Edition 4.3.1 ActiveSync settings in Pocket PC Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system (it can be found under Start → ActiveSync). Before the starting to configurate, it is necessary to check if connection of the device to network is set correctly (required for connection to the mailserver).
Chapter 4 Data synchronization with mobile devices Figure 4.10 The ActiveSync application, the Tools menu Figure 4.11 ActiveSync — basic server configuration 4. On the Server tab, use the Sync with this server entry to specify Internet name of the server where your email account is created (at figure 4.11, address mail.company.com is used). 5.
4.3 Windows Mobile 2003 and 2003 Second Edition Figure 4.12 ActiveSync — user login data settings User name Use this entry to specify the user name used for authentication to Kerio MailServer. Password Use this entry to specify the password used for authentication to Kerio MailServer. Domain Use this textfield to enter the email domain name (usually it is the part of your email address after the @ symbol).
Chapter 4 Data synchronization with mobile devices Figure 4.13 ActiveSync — synchronization rules settings Logging The option allows to set logging of the synchronization traffic. Logging is disabled by default since it is helpful only if a problem occurs. Once the Connection and Rules tabs are set, return to the Server tab. 6. The This server uses an SSL connection option allows encryption of any traffic between the server and the device.
4.3 Windows Mobile 2003 and 2003 Second Edition email can be set. The Contacts folder does not contain any other parameters. Calendar Server Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings (see figure 4.14). The dialog includes a menu where it can be set how old data will be synchronized. All upcoming events are included in the synchronization.
Chapter 4 Data synchronization with mobile devices • Include file attachments — if this option is enabled, attachments are also included in synchronization. • Only if smaller than — the value entered in this option sets the maximum size of email attachments to be synchronized. Larger attachments are excluded from synchronization. The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection. 8.
4.3 Windows Mobile 2003 and 2003 Second Edition Click on Peak Times to open a dialog (see figure 4.17), where intervals for peak time can be set. Figure 4.17 9. ActiveSync — synchronization peak times Save the settings by the Ok button. To test whether the settings allow proper functionality, use the Sync button in the ActiveSync main window. This button can be used for manual synchronization whenever needed. 4.3.
Chapter 4 Data synchronization with mobile devices 2. In the ActiveSync application, click on Menu and select Options from the menu (see figure 4.19). Figure 4.19 ActiveSync — Menu → Options 3. In the Sync dialog just opened, select the Server Settings option (see figure 4.20). Figure 4.20 ActiveSync — the Sync menu 4. In theServer Settings dialog box, select the Connection option (see figure 4.21). 5. In the Connection dialog box (see figure 4.
4.3 Windows Mobile 2003 and 2003 Second Edition Figure 4.21 ActiveSync — the Server Settings menu Figure 4.22 ActiveSync — the Connection dialog box User name Use the entry to specify the user name used for authentication to Kerio MailServer. Password Use the entry to specify the password used for authentication to Kerio MailServer. Domain Use the textfield to enter the email domain name (usually it is the part of your email address after the @ symbol).
Chapter 4 Data synchronization with mobile devices This server uses an SSL connection The This server uses an SSL connection option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse. This measure protects your fragile information, such as username and password.
4.3 Windows Mobile 2003 and 2003 Second Edition 7. Use the Done button to save settings and return to the Server Settings dialog (see figure 4.21) and select Conflicts (see figure 4.24). Figure 4.24 ActiveSync — the Conflicts dialog box The When Conflicts occur menu provides options of measures to be taken when synchronization collisions occur. Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization.
Chapter 4 Data synchronization with mobile devices • Include past — this option allows to set how old messages will be synchronized. By default, messages up to three days old are included in the synchronization. • Limit e-mail size to — only messages of size up to the value set will be synchronized. The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection. 9.
4.3 Windows Mobile 2003 and 2003 Second Edition Figure 4.27 ActiveSync — Contacts Server Sync Figure 4.28 ActiveSync — Mobile Schedule Peak time sync Sets the synchronization interval for peak time (the time when you need as fresh information as possible, usually this time includes the working hours). Off-peak time sync Sets the synchronization interval for off-peak time (usually at night). Roaming sync These settings apply to roaming.
Chapter 4 Data synchronization with mobile devices 12. Click on the Menu button and select Peak Times to open a dialog where intervals for peak time can be set. 13. Save the settings by the Done button. You can use the Sync button to test if the settings are correct. This button can be used for manual synchronization whenever needed. 4.4 Windows Mobile 5.0 In cooperation with Kerio MailServer, Windows Mobile 5.0 provides many additional features: • Windows Mobile 5.
4.5 Windows Mobile 5.0 AKU2 • Kerio MailServer supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders). • Wipe — so called “wipe” allows Kerio MailServer administrators reset remote devices. This reset clears all user data out of the device. Only default files and settings will be kept on the mobile device. The following features of Windows Mobile 5.
Chapter 4 Data synchronization with mobile devices Figure 4.30 ActiveSync menu Figure 4.31 ActiveSync — specification of a mailserver and setting secure traffic The This server requires an encrypted (SSL) connection option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse. This measure protects your fragile information, such as username and password.
4.5 Windows Mobile 5.0 AKU2 To allow the encryption, it is required that an SSL certificate is installed on the device. If your company uses certificates authorized by a commercial certification authority, it is possible that your device already includes support for SSL encryption. If the company uses a certificate generated by Kerio MailServer or another internal certificate, it is necessary to install another certificate on the device; otherwise, the synchronization would not work.
Chapter 4 Data synchronization with mobile devices Figure 4.33 ActiveSync — the Advanced dialog box Note: Besides login data items, the Advanced button is included in this dialog. It can be used to set optional parameters. The dialog allows to set measures to be taken in case that a collision occurs during the synchronization (see figure 4.33). Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization.
4.5 Windows Mobile 5.0 AKU2 Figure 4.34 ActiveSync — folder synchronization settings By default, data up to two weeks old is synchronized. If you need to synchronized also older data, change the settings. In such a case, bear in mind that at least the first synchronization may take longer. Figure 4.35 ActiveSync — calendar synchronization settings E-mail Sync Options Selection of the E-mail folder and a consequent clicking on Settings opens a dialog with synchronization settings (see figure 4.36).
Chapter 4 Data synchronization with mobile devices Figure 4.36 ActiveSync — email synchronization settings • Only if smaller than — the value entered in this option sets the maximum size of email attachments to be synchronized. Larger attachments are excluded from synchronization. The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection. 6. Once the settings are done, save the configuration by clicking on Finish.
4.5 Windows Mobile 5.0 AKU2 If the connection does not fail, you can start to set the ActiveSync application: 1. In Start → Programs, use the ActiveSync icon (see figure 4.38) to run the application. Figure 4.38 ActiveSync icon 2. Click on Menu and select Add Server Source (see figure 4.39). Figure 4.39 ActiveSync menu Note: In case that the ActiveSync application has already synchronized data with another mailserver, remove the settings by right-clicking on the Menu → Delete (see figure 4.39). 3.
Chapter 4 Data synchronization with mobile devices The This server requires an encrypted (SSL) connection option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse. This measure protects your fragile information, such as username and password.
4.5 Windows Mobile 5.0 AKU2 Save password If you do not wish to be asked for the login data by each startup of the synchronization, enable this option. This option is required to be enabled especially if you want to use the feature of automatic synchronization. 5. The following dialog provides a list of all folder types which can be synchronized (see figure 4.42). Check only those folders that will be synchronized and leave unchecked or uncheck the others. Figure 4.
Chapter 4 Data synchronization with mobile devices Calendar Sync Options The Calendar Sync Options dialog (see figure 4.35) includes a menu where is can be set how old data will be synchronized. Figure 4.44 Folder synchronization settings — calendar New events will be synchronized without exception.
4.6 Windows Mobile 6.0 Figure 4.46 ActiveSync — the Advanced dialog box Once the settings are done, click on Next and consequently on the Finish button to save settings. 7. Once the settings are done, save the configuration by clicking on Finish. Now, the first synchronization between the device and Kerio MailServer will be started. During the synchronization, a dialog appears requiring confirmation of appliance of the security policy (see figure 4.47).
Chapter 4 Data synchronization with mobile devices • contacts • tasks • DirectPush Technology — this technology allows mobile devices to keep open HTTP(S) connection with the server. Whenever a new item is received or any change is performed in any folder, changes are synchronized immediately. • Kerio MailServer supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders).
4.7 Palm Treo • Kerio MailServer supports Global Address Lookup 6 — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders). • Wipe — Kerio MailServer administrator can remove all synchronized folders remotely. This feature may be helpful in case that the device is stolen or lost.
Chapter 4 Data synchronization with mobile devices Figure 4.50 Entourage Setup Assistant Figure 4.51 5. Account settings — connection settings At the next page of the wizard, specify username and password which will be used for authentication in Kerio MailServer (see figure 4.52). Enter the same username and password as you use in your desktop email client. Figure 4.
4.7 Palm Treo 6. At the following page (see figure 4.53), enter your email address and Internet name of the Kerio MailServer which will be used for the synchronization of email and calendar. To get this information, contact your network administrator. Figure 4.53 Account Setup — email address and Kerio MailServer’s Internet address definition 7. The last setup window (see figure 4.
Chapter 4 Data synchronization with mobile devices Figure 4.55 Advanced settings — SSL encryption Use Secure Connection (SSL) By default, SSL encryption is enabled for any traffic between Kerio MailServer and Palm Treo (on default port 443).It is recommended not to change these settings unless necessary. It is above all not recommended to disable SSL. Unsecured connections can be tapped by unauthorized persons. This measure protects your fragile information, such as username and password.
4.8 Nokia Eseries figure 4.56) where it is possible to enable Proxy authentication and specify username and password for the authentication. Figure 4.56 Advanced settings — settings of authentication at the proxy server 8. Click Done to close the dialog An alert is displayed informing that all existing events of the calendar will be overwritten by events saved on the server (this helps avoid duplicate data).
Chapter 4 Data synchronization with mobile devices • Kerio MailServer supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders). • This version allows installation of the root certificate on the device — this implies that it is also possible to use the Kerio MailServer’s self-signed certificate for encryption.
4.8 Nokia Eseries 4. 5. In the Profile menu, select Connection (see figure 4.60). Figure 4.59 Options → Edit profile Figure 4.60 The Edit profile menu This opens a dialog for connection to the server. The first section to be set is the Connection tab (see figure 4.61). The following parameters are to be set here: Exchange server Enter the server’s internet name or IP address. Secure connection The Secure connection option allows encryption of any traffic between the server and the device.
Chapter 4 Data synchronization with mobile devices Figure 4.61 The Connection dialog it is possible that your device already includes support for SSL encryption. If the company uses a certificate generated by Kerio MailServer or another internal certificate, it is necessary to install another certificate on the device; otherwise, the synchronization would not work. To get information on how to install such certificates, contact your network administrator.
4.8 Nokia Eseries Password Use the Password textfield to enter password used for connection to the mailbox in Kerio MailServer. Domain Use the Domain textfield to enter the name of the email domain (if you are not sure about this part, contact your administrator). Save the settings. 7. In the Profiles menu, select Sync content. On this tab, set folders to be synchronized (see figure 4.63). The tab also allows selection of preferred store for possible collisions.
Chapter 4 Data synchronization with mobile devices Figure 4.64 The Sync Schedule dialog Peak end time Setting of the peak time end. Peak days Setting of peak days (all working days are set by default). 9. Return to the Profiles menu and select the Calendar option. On this tab it is possible to set parameters of automatic synchronization (see figure 4.65): Figure 4.65 The Calendar dialog Sync calendar back All upcoming events are included in the synchronization.
4.8 Nokia Eseries Initial sync Before the first synchronization of the server with the device, it is necessary to remove one of the stores to avoid collisions. The Initial sync option specifies whether data on the server (Keep items on phone) or on the device (Delete items on phone) will be removed during the first synchronization. 10. In the Profiles menu, select the Contacts option. This tab allows setting of solution for possible initial collision (see figure 4.66).
Chapter 4 Data synchronization with mobile devices Email address The option requires entering of the email address. Show new mail pop-up Enables/disables new mail notifications. Use signature Allows adding of a footer to email messages. Signature Footer definition. When sending mail Setting of time when email is sent (immediately or during the upcoming synchronization). Sync messages back All unread messages are included in the synchronization.
4.10 RoadSync Email For Exchange does not support the following features: • It is not possible to synchronize public and shared folders. • It is not possible to accept/reject an invitation. Invitations can be viewed in Inbox but it cannot be manipulated — it does not offer the Accept and Reject buttons and it is not displayed in the calendar. 4.10 RoadSync Kerio MailServer supports the RoadSync 2.0 application developed by DataViz.
Chapter 4 Data synchronization with mobile devices To enable Apple iPhone support in Kerio MailServer, installation of iTunes 7.3 or higher on user stations is required. iTunes is used for synchronization of desktop clients with Apple iPhone. Synchronization between desktop applications and Apple iPhone requires the following operating systems: • Windows XP Service Pack 2 and later • Mac OS X 10.4.10 and later.
4.11 Apple iPhone 4. 6. The account settings dialog includes three account types — IMAP, POP and EXCHANGE. Any of them can be used for connection to Kerio MailServer. However, it is recommended to choose IMAP (default) or EXCHANGE. POP accounts work like this: the protocol downloads all email in Apple iPhone and the email in no longer available on the server. Therefore, if we connect to the account by another email client (e.g.
Chapter 4 Data synchronization with mobile devices • Windows Calendar — iTunes do not support this synchronization. Contacts Contacts can be synchronized with the following applications: • Apple Address Book — all items of contacts can be synchronized. • MS Outlook — all significant items are synchronized; only one contact folder is synchronized; synchronization of distribution lists is not supported.
Chapter 5 Kerio Outlook Connector Kerio Outlook Connector is an extension to MS Outlook. It allows scheduling and sharing different types of data. Thanks to this module, MS Outlook is able to work with groupware data (contacts, calendar, tasks, notices) stored in Kerio MailServer. The main benefit of the shared data store is that the data is available via the Internet anywhere necessary.
Chapter 5 Kerio Outlook Connector 5.2 Installation Installation of the Kerio Outlook Connector for Kerio MailServer is performed by the installation wizard. Once the Kerio Outlook Connector installation is completed, it is necessary to set a profile and an email account manually. Warning: 1. MS Outlook must be installed on the computer prior to the Kerio Outlook Connector installation, otherwise the application will not function properly. 2.
5.2 Installation 2. The Mail dialog is opened (see figure 5.2) where profiles and user accounts may be administered. Figure 5.2 3. Creation of a profile Click on Add. A dialog box is opened with a blank entry for specification of the new profile’s name. Any string is allowed as the name. At figure 5.3, the name entered is Kerio. Click OK to confirm settings and save the profile. Figure 5.3 New profile 4. The new profile is empty (i.e. no email account is created in it).
Chapter 5 Kerio Outlook Connector Figure 5.4 Account settings — creation of new account Figure 5.5 Account settings — server type selection 6. In the next dialog, server type can be selected (see figure 5.6). Select the Kerio MailServer option (it is often the only option offered here).
5.2 Installation Figure 5.6 Account settings — Kerio MailServer selection 7. In the next step, a window with three tabs allowing configuration of the Kerio Outlook Connector is opened (see figure 5.7): Figure 5.
Chapter 5 Kerio Outlook Connector Server Name DNS name or IP address of the MailServer. Secure Password Authentication This option allows using the NTLM authentication. When checked, users are not required to set usernames and passwords — the authentication will be used instead. In order for the NTLM authentication to be functional, both the computer as well as the user account have to be parts of the domain used for authentication. Warning: NTLM (SPA) can be used only on Windows operating systems.
5.2 Installation Use the Advanced Settings tab to change some of the communication settings. IMAP and SMTP port Port used for communication with the server by IMAP and SMTP protocols. The port numbers must be the same as the port numbers set in Kerio MailServer. HTTP port The HTTP(S) protocol uses the Free/Busy calendar and applications for automatic updates of Kerio Outlook Connector. Port number must be identical with the port number for the HTTP(S) service used by Kerio MailServer.
Chapter 5 Kerio Outlook Connector Address for replies Address to which replies will be sent (the Reply-To: item). Note: If 2000 is used, changes performed on the Sender tab will take effect after a restart of the application. 8. Click OK to confirm and save the settings and to close the wizard. The profile created can be found in the list provided on the Mail page. Now, two options of profile modes are available (see figure 5.2): • Always use this profile — this option sets the new profile as default.
5.3 Upgrade of the Kerio Outlook Connector Figure 5.11 Data file settings Kerio Outlook Connector can also check whether the Kerio is selected as a default message store. By default, the check is enabled and if the Kerio is not selected as a default store when MS Outlook is started, a warning is displayed. Figure 5.12 The store checking option This option can be enabled/disabled in the Tools → Options → Preferences menu (see figure 5.12). 5.
Chapter 5 Kerio Outlook Connector The update process and the restart takes up to two minutes. The automatic update includes check of versions of Kerio MailServer and the Kerio Outlook Connector. If versions of the server and the client do not match, the user is informed that a different version of Kerio MailServer is installed on the server and that the client should be updated (see figure 5.13). Upon confirmation by the YES button, the version is upgraded/updated immediately (or downgraded). Figure 5.
5.5 Shared and public folders The dialog contains the following items: Server DNS name or IP address of the computer that the user is logging to. Username Username including domain. Password A textbox for the new password. The change once committed is also applied to the account settings. Note: The settings described relate to cases where password is changed by the network administrator.
Chapter 5 Kerio Outlook Connector Folder Sharing In MS Outlook with the Kerio Outlook Connector, folders can be shared in Properties dialog window of the particular folder. To open the Properties window, right-click on a corresponding folder. This opens the context menu, where the Properties option is included. In the dialog, use the Sharing and Security tab to set sharing preferences. The Sharing and Security tab allows users to share a particular folder with other users and set their user rights.
5.5 Shared and public folders Shared folder mapping Folder mapping is used for connecting the shared folders of other users. Use the Options dialog of the root folder to map the selected folder (right-click the Kerio root folder and select Properties for Kerio). Figure 5.16 Context menu of the root folder Use the Folder mapping tab to connect shared folders of a selected user. In the Mapping name textbox, the email address of the folder’s owner is specified as ~owner@company.com.
Chapter 5 Kerio Outlook Connector Figure 5.17 Folder mapping 5.5.2 Public and archive folders Public folders Public folders can be created only by users with appropriate access rights. By default, these rights are assigned to the admin of the Kerio MailServer’s primary domain. Admin is allowed to grant administrator rights to other users. To create a public folder, simply right-click the Public folders folder and select New folder in the pop-up menu.
5.6 Rules for incoming messages Figure 5.18 Archive folders Archive folders can also be made available for other users. The sharing process is the same as for other folders (for description, refer to chapter 5.5.1). However, since messages of all users are archived, only a tiny group of confidential persons (in the best case only one administrator) should be allowed to access these folders. 5.
Chapter 5 Kerio Outlook Connector Figure 5.19 Rules for incoming messages The Rules tab may include two predefined rules which cannot be edited as described below. These rules are the Spam and Out of office rules. The Spam rule moves any messages recognized by the server as spam to the Spam folder. If this rule is existing, it was created by the Kerio MailServer administrator while creating the user account. To set this rule, go to the Tools → Options → Spam menu.
5.6 Rules for incoming messages Figure 5.20 Rule Editor Where the From line contains address The From entry contains the string. Where the To line contains address The To entry contains the string. Where the Cc line contains address The Cc (Copy To) entry contains the string. Where the Sender line contains address The Sender entry includes the string. This entry is often contained in messages sent automatically (mailing lists, etc.) where it stands for the From entry.
Chapter 5 Kerio Outlook Connector Where the message has an attachment At least one attachment must be appended to the message. Where the message size is more/less than size The message size exceeds the specified value. To specify the size you can select from the following units: bytes (B), kilobytes (KB) and megabytes (MB). Where the message was detected as a spam Spam are undesirable messages sent to users. You can use the Kerio MailServer antispam filter to protect your users from such messages.
5.6 Rules for incoming messages • $subject$ — the notification will show the message subject. • $text$ — the notification will show the message text. Only the first 128 characters will be displayed. To reduce the number of displayed characters, edit the macro as follows: $text[50]$ (the number in brackets represents the maximum number of characters displayed in the notification). Send autoreply The automatic reply with a specified text.
Chapter 5 Kerio Outlook Connector Click on the Options button to open the Rule Condition Options dialog — see above. is The entry must exactly match with the specification. is not The entry must not match with the specification. contains The entry must contain the (sub)string. does not contain The entry must not contain the specified (sub)string. matches The entry must match the expression (the expression can contain the ? and * wildcards that can represent one or more characters).
5.6 Rules for incoming messages 5.6.2 Out of office A special rule for automatic replies can be set on the Out Of Office tab in Tools → Options. This rule can be used when a user is not available in the office for a certain time. Enable the rule and specify the message that will be used as an automatic reply. Warning: Before enabling the Out of office rule, it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers.
Chapter 5 Kerio Outlook Connector are now able to reply to your email. This feature also ensures that you do not forget to turn the rule off once returned to the office. Figure 5.24 Possible cancellation of the Out of office rule 5.7 Spam filter Kerio MailServer contains the SpamAssassin antispam filter. SpamAssassin is based on content analysis (spam messages usually contain specific attributes that can be searched for and evaluated by the filter).
5.7 Spam filter Figure 5.25 The Junk E-mail tab Confirm marking mail message as spam This option enables/disables alert window displayed upon clicking on the Spam button which is available in the toolbar. Move spam to the Junk E-mail folder If this option is enabled, all email considered as spam will be delivered to the Junk E-mail folder automatically. Note: The Move spam to the Junk E-mail folder rule beats rules for incoming mail (see chapter 5.6).
Chapter 5 Kerio Outlook Connector folder in the whitelist. 5.8 Address books and contacts 5.8.1 Searching in address books via the MAPI interface MS Outlook extended by the Kerio Outlook Connector enables searching through the MS Outlook Address Book via the MAPI interface. Outlook Address Book is a special folder allowing search email addresses where addresses are filled in automatically. Addresses are filled in automatically for example when an address is being specified during a new mail composition.
5.8 Address books and contacts Figure 5.26 Directory management It is possible to add to the MS Outlook Address Book any folders with contacts where lookup should be performed. The following settings must be done for addition of a contact folder as a directory: 1. Right-click on the contact folder. 2. In the context menu, select Properties... 3. This opens a dialog where the contact folder properties can be edited. Open the Outlook Address Book tab (see figure 5.27). 4.
Chapter 5 Kerio Outlook Connector Figure 5.27 Show this folder as an e-mail Address Book 5.8.2 Searching contacts via the LDAP directory service MS Outlook allows searching in contacts via the LDAP service. The LDAP directory service allows searching of user information (email addresses, above all), as well as automatic filling of addresses in email headers. Kerio MailServer includes a proprietary built-in LDAP database which can also be used for this purpose.
5.8 Address books and contacts Figure 5.28 A new account/directory dialog box — add a new directory Figure 5.29 A new account/directory dialog box — directory type selection 3. The third dialog allows specification of basic data which can be used for connection to a corresponding LDAP database (see figure 5.
Chapter 5 Kerio Outlook Connector Figure 5.30 A new account/directory dialog box — setting of directory service Server information DNS name (e.g. mail.company.com) or IP address (e.g.) MailServer is running on. of the host that Kerio Logon information This data is used by users to log into the LDAP server (equal to the name and password for user login to mailboxes). The LDAP server in Kerio MailServer does not support anonymous logins — the user login is always required. 4.
5.8 Address books and contacts Figure 5.31 Microsoft LDAP Directory — Connection Search for: On the Search for tab, set Search base. Figure 5.32 Microsoft LDAP Directory — Search for If you want to access all private and subscribed shared and public folders, leave the entry blank or enter fn=ContactRoot Specify appropriate branch of the LDAP database in more details to limit access only to certain folders. To better understand various alternatives, read the following examples: • cn=jsmith@company.
Chapter 5 Kerio Outlook Connector — it will be searched only through contact files of the user john@company.com • fn=personal,fn=ContactRoot — it will be searched only through contact files of users that are logged into the LDAP server. This option is identical with the previous one, however, it is not necessary to specify username (or email address) of the user. This feature can be used for example for configuration of more clients, etc.
5.8 Address books and contacts Figure 5.34 Forward as vCard And the other way round, If MS Outlook receives a message with a contact in vCard format, the recipient can simply click the link in the message and the standard form for creating new messages is opened. 5.8.4 Distribution lists Kerio MailServer supports storage of distribution lists on the server. Thanks to this fact, distribution lists created in MS Outlook can be available also in Kerio WebMail, and vice versa.
Chapter 5 Kerio Outlook Connector 5.9 Scheduling of meetings In MS Outlook, a special tool can be used for scheduling of meetings (details on what meetings are and how they are used, see section 1.7.7). This tool is called Free/Busy server. MS Outlook extended by Kerio Outlook Connector allows using of the Kerio MailServer’s built-in Free/Busy server.
5.9 Scheduling of meetings Figure 5.35 Usage of the Free/Busy calendar The slide window in the schedule shows the time of the suggested meeting marked by a green and a red vertical lines where the time range starts and ends. The window can be moved, extended or narrowed by the mouse pointer. Warning: For a successful connection to the Free/Busy server, it is necessary to specify the Subject entry on the Appointment tab.
Chapter 5 Kerio Outlook Connector 2. the URL should start with https:// (example: https://mail.company.com/). The Security Alert dialog will be opened (see figure 5.36). In this dialog, click on View certificate. Figure 5.36 Security Alert 3. 4. In the dialog with certificate details displayed, click on the Install certificate button. A certificate installation wizard is opened. There is nothing to be set in the wizard. Simply confirm all settings and close the wizard to install the certificate. 5.
5.11 Notes are set as public in 6.1.3 and higher. To make a public event a private one, simply open the event and change the classification by hand. Private events are different from private contacts and tasks: • Private events To enable their display in the calendar, they must be downloaded from the server to the particular email client. This behavior might slightly endanger security. Private events are treated as private only if the client where the private event folder is viewed supports this feature.
Chapter 5 Kerio Outlook Connector The dialog for forbidden items can be found under Help → About Microsoft Office Outlook. Click Disabled items to open the dialog and simply uncheck Kerio Outlook Connector. 5.12.2 Installation and configuration of MS Outlook 2000 The installation of Kerio Outlook Connector in Outlook 2000 is different from the installation in previous versions: 1.
5.12 Troubleshooting Figure 5.37 Settings of verification of signed messages 5.12.4 Error in settings of contact folders used as address books During the startup process of MS Outlook extended with the Kerio Outlook Connector, a warning can be displayed that informs of an error detected in settings of contact folders which are used as address books (see figure 5.38). Figure 5.
Chapter 5 Kerio Outlook Connector This error can be fixed by removing all address books in MS Outlook: 1. In the Tools menu, select E-mail Accounts to open a wizard where new accounts and address books can be created. In the wizard, select View or change existing directories or address books. 2. Remove all listed address books and close the wizard. 3. Restart MS Outlook. Removing address books does not delete contact folders. All contacts are kept intact.
5.12 Troubleshooting Figure 5.39 Preferences Figure 5.40 Calendar Options 3. This opens the Free/Busy options dialog. Check the Search location settings. This entry must include the URL address at which the Free/Busy server is located (the Kerio MailServer’s address in this specific case). The URL address must follow this pattern: http://ip_address_of_the_server:port/freebusy/%SERVER%/%NAME% An example of correct URL address is shown at figure 5.41.
Chapter 5 Kerio Outlook Connector Figure 5.
Chapter 6 Kerio Outlook Connector (Offline Edition) Kerio Outlook Connector (Offline Edition) is a special extension for MS Outlook allowing cooperation between Kerio MailServer and MS Outlook. This cooperation provides the following options: • Email, events, notes, contacts and tasks are stored in Kerio MailServer. Therefore, they are available via the Internet from anywhere. You can connect either by MS Outlook, by Kerio WebMail or via another email client. • MS Outlook can be switched to offline mode.
Chapter 6 Kerio Outlook Connector (Offline Edition) 6.1 Installation Kerio Outlook Connector can be installed at the following operating systems: • Windows XP • Windows Vista (32 and 64 bits) with the recent Service Pack installed Installation of the Kerio Outlook Connector can be run with the following versions of MS Outlook: • Outlook XP with the most recent update of Service Pack. • Outlook 2003 with the most recent update of Service Pack. • Outlook 2007 with the most recent update of Service Pack.
6.1 Installation In the profiles dialog (Start → Settings → Control Panel → Mail → View Profiles), select the Kerio profile and click on Properties. 2. In the wizard, click on User Accounts. 3. On the following page, double-click on the Kerio account and confirm settings by the OK button. Conversion to Kerio Outlook Connector (Offline Edition) profile is then finished automatically. This procedure must be taken for each profile with Kerio account. 1. 6.1.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.1 New account settings — e-mail service selection Figure 6.
6.2 The Online/Offline mode Server Name DNS name or IP address of the mailserver (for help, contact your network administrator). Secure Password Authentication The option enables use of SPA authentication (based on NTLM authentication). When checked, users are not required to set usernames and passwords — authentication against domain will be used instead. To make the SPA authentication work, both the computer as well as the user account have to be parts of the domain used for authentication.
Chapter 6 Kerio Outlook Connector (Offline Edition) The offline mode is helpful especially for users with notebooks who make frequent business trips and need their email accounts even when they are not currently connected to the Internet. Upon switching to online mode, all new messages, events and tasks are synchronized with the server’s store automatically.
6.2 The Online/Offline mode • Events — whole events are synchronized. • Contacts — whole contacts are synchronized. • Tasks — whole tasks are synchronized. • Notes — whole notes are synchronized. Default synchronization mode can be changed (adjusted) in properties of individual folders: 1. Right-click the selected folder and choose Properties from the pop-up menu. 2. In the Properties window switch to the Folder Synchronization tab (see figure 6.4). Figure 6.
Chapter 6 Kerio Outlook Connector (Offline Edition) Each conflict is announced by a special message sent to MS Outlook. Its subject is Message in conflict!. Conflict information includes name of the message, event, contact or another item in conflict and its location in mailbox (folder). Local version of the item is moved to the Conflicts folder. If this version is up-to-date, exchange it with the version in the particular folder. 6.
6.3 Contacts Connection of a folder as a directory does not influence the contact folder. The data is not changed or moved. Each contact folder can be used as before — it is possible to add, remove and contacts, etc. The only effect is that whenever a new contact is added, its first name and surname and email address will be added also to the address book. By default, searches are performed in the Outlook Address Book directory.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.6 4. Show this folder as an e-mail Address Book Enable the Show this folder as an e-mail Address Book option and click OK to save settings. 6.3.2 Searching contacts via the LDAP directory service MS Outlook allows searching in contacts via the LDAP service. The LDAP directory service allows searching of user information (email addresses, above all), as well as automatic filling of addresses in email headers.
6.3 Contacts Figure 6.7 Address Books Figure 6.8 Address Book wizard — address book type 3. The next dialog allows specification of basic data which can be used for connection to a corresponding LDAP database (see figure 6.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.9 Address Book wizard — setting of directory service Server information DNS name (e.g. mail.company.com) or IP address (e.g.) MailServer is running on. of the host that Kerio Logon information This data is used by users to log into the LDAP server (equal to the name and password for user login to mailboxes). The LDAP server in Kerio MailServer does not support anonymous logins — the user login is always required. 4.
6.3 Contacts Figure 6.10 Microsoft LDAP Directory — Connection Figure 6.11 Microsoft LDAP Directory — Search for If you want to access all private and subscribed shared and public folders, leave the entry blank or enter fn=ContactRoot Specify appropriate branch of the LDAP database in more details to limit access only to certain folders. To better understand various alternatives, read the following examples: • cn=jsmith@company.
Chapter 6 Kerio Outlook Connector (Offline Edition) — it will be searched only through contact files of the user john@company.com • fn=personal,fn=ContactRoot — it will be searched only through contact files of users that are logged into the LDAP server. This option is identical with the previous one, however, it is not necessary to specify username (or email address) of the user. This feature can be used for example for configuration of more clients, etc.
6.4 Calendars a common name. Any time when sending an email message to such a group, simply enter the name of the corresponding distribution list in the To entry instead of filling in all addresses involved. Distribution lists are helpful if email is often sent to a group of addressees. For example to a group of friend with whom you meet for a sport or a group of your subordinates. Kerio MailServer supports storage of distribution lists on the server.
Chapter 6 Kerio Outlook Connector (Offline Edition) Warning: For a successful connection to Free/Busy, it is necessary to specify the Subject entry on the Appointment tab. 2. Click on Scheduling. 3. and enter individual participants of the meeting (see figure 6.13). When attendees are added, free time of individual attendees is displayed in contrast with level of their busyness shown by blue color (MS Outlook does not support viewing of user busyness level).
6.4 Calendars Free/Busy server’s security Traffic between the Free/Busy server and MS Outlook can be secured by SSL encryption. This requires SSL encryption to be enabled in the account settings and the Kerio MailServer’s SSL certificate to be installed.
Chapter 6 Kerio Outlook Connector (Offline Edition) 6.5 Tasks Kerio Outlook Connector (Offline Edition) supports storing of task folders in the Kerio MailServer’s store. This means that tasks can be accessed also via Kerio WebMail or another client application supporting task management over the Internet. 6.5.1 How to create tasks Kerio Outlook Connector (Offline Edition) allows assigning of tasks to other persons.
6.7 Rules for incoming messages These folders work the same as the other supported folder types: • note folders are stored on the server in the folder tree, • public note folders can be created, • note folders can be shared with other users and it is also possible to set access rights for other users. To learn what note folders are used for as well as how to handle them, refer to MS Outlook user guides. 6.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.16 Options — Kerio MailServer 6.7.1 Creating or changing a rule New rules can be created under Tools → Options, on the Kerio MailServer tab (see figure 6.16). Click on Filtering Rules. This opens the dialog where rules can be managed (see figure 6.17). The following buttons and functions are available: • New — creates a new rule (see below). • Modify — edits selected rule (see below). • Copy — copies an existing rule. This rule must be renamed.
6.7 Rules for incoming messages Figure 6.17 The Filtering Rules dialog The Rules tab may include two predefined rules which cannot be edited as described below. These rules are the Spam and Out of office rules. The Spam rule moves any messages recognized by the server as spam to the Spam folder. If this rule is existing, it was created by the Kerio MailServer administrator while creating the user account. To set this rule, go to the Tools → Options menu on the Kerio MailServer tab.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.18 Rule Editor Where the From line contains address The From entry includes defined string (email address). Usage example: This option is useful if you want to save or forward messages from a particular sender (or more senders) to a single location. Where the To line contains address The To entry includes defined string (email address). Usage example: See Where the recipient (To or Cc) line contains address.
6.7 Rules for incoming messages Note: Kerio MailServer’s spam filter can be set so that the Subject entry will include results of antispam tests (the value is represented by asterisks). Using this feature spam may be filtered easily. Simply insert the number of asterisks that will specify the rule. Messages that match this rule will accept this specification. Where the message has an attachment At least one attachment must be appended to the message.
Chapter 6 Kerio Outlook Connector (Offline Edition) Send notification Sends notification (i.e. a short text message) to a specified address, typically to a cellular phone. It is necessary to define even cellular phones by email addresses, for example john.bluemonday@t-mobile.com. The following macros can be used in the message text: • $from$ — the notification will show the message sender or the address contained in the From field. • $from-name$ — the notification will show the name of the message sender.
6.7 Rules for incoming messages Figure 6.19 Select People does not contain The entry must not contain the specified (sub)string. matches The entry must match the expression (the expression can contain the ? and * wildcards that can represent one or more characters). does not match The entry must not match the expression. Figure 6.
Chapter 6 Kerio Outlook Connector (Offline Edition) 3. Select the contains option in the third section and specify the domain name (spam.com). 4. Enter a name for the rule (i.e. Drop all messages from the spam.com domain). 6.7.2 The Out Of Office rule The Out of office rule allows sending of automated responses to all incoming messages. This rule is helpful when you go out of office for longer time (illness or vacations).
6.7 Rules for incoming messages 6.7.3 The Spam rule The Spam rule can be created either by the network administrator within network configuration or you can do it by yourself. As suggested by its name, the rule helps identify spam and moves recognized spam messages to the Spam folder automatically. To configure the Spam rule, go to Tools → Options, tab Kerio MailServer. This tab includes the Spam section where it is possible to enable the Spam rule and set other details concerning spam (see figure 6.
Chapter 6 Kerio Outlook Connector (Offline Edition) This option also enables adding email addresses to the list of trustworthy users (see below). Trusted Senders To avoid cases when email from our business partners and friends is marked as spam (by automatic tests) and moved to the Junk E-mail folder, it is possible to add their addresses to a special whitelist which will not be tested against spam (automatic tests are focused in chapter 6.8).
6.8 Spam filter 6.8 Spam filter Kerio MailServer contains the SpamAssassin antispam filter. SpamAssassin is based on content analysis (spam messages usually contain specific attributes that can be searched for and evaluated by the filter). Each message is assigned a numeric score; if this value exceeds the limit set in Kerio MailServer, the message is marked as spam.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.24 Message grouping — settings 2. A new bar appears above the list’s header. Use the Drag & Drop method to drag any column on it. The column disappears from the message list and messages are sorted by it (see figure 6.25). If you need an advanced filter, simply add another column as search criteria and add it to the first one. Columns will be ordered hierarchically. Figure 6.25 Grouping by the From column Grouping can be also removed.
6.10 Folder Administration Figure 6.26 Grouping removal 6.9.2 Looking up messages Messages can be searched by sender, subject or by a string included in message body. To search for a particular message, enter a string (a word or a part of a word) to the Search at the right-top corner of the message list window (see figure 6.27). Figure 6.27 Looking up messages 6.10 Folder Administration Folders in MS Outlook with Kerio Outlook Connector (Offline Edition) are sorted in standard folder tree.
Chapter 6 Kerio Outlook Connector (Offline Edition) 6.10.1 Folder Sharing Folder sharing allows to make a folder with its contents available to another user. The only condition is that the user must have an account on the same mailserver. Any folder of the email account can be shared. Folder type is not important. This implies that it is possible to share email folders, calendars, task folders, notes, etc. Folder sharing can be used for a wide range of purposes. Let us suggest a few examples.
6.10 Folder Administration 2. In the properties dialog, select the Folder Sharing tab. 3. Click on Add. 4. This opens a menu where you can select with whom you will share the folder (see figure 6.28): • User — a particular user. Enter username (in case that the user belongs to the same domain as the sharer) or username with domain in the username@domain pattern (e.g. jgraham@company.com) if the user does not belong to the same domain. • Group — a particular group.
Chapter 6 Kerio Outlook Connector (Offline Edition) Figure 6.29 3. Other mailboxes Click on Add and in the Attach Mailbox dialog enter the user’s username with domain in format user_name@domain (e.g. jwayne@company.com). The subscribed folder is displayed in a separate root folder (the highest level folder). If you add users of the same user, they are added as subfolders under this root. This implies that if you subscribe folders of 5 different users, their folders will be saved in 5 different roots.
6.11 Sender details settings 6.11 Sender details settings In Kerio Outlook Connector configuration, it is possible to set sender’s parameters. This includes setting of display name, outgoing address and reply address. These settings can be defined in Tools → Options on the Kerio MailServer tab, upon clicking on Customize sender. This opens the dialog where the sender’s details can be set (see figure 6.30): Figure 6.
Chapter 7 Kerio Synchronization Plug-in Kerio Synchronization Plug-in — this application allows synchronization of personal calendar, contact and notes folders as well as public folders stored in Kerio MailServer. Generally, the plug-in is used along with IMAP or POP3 protocols to receive email, however, it can be also used separately, without an email account. This application is useful especially to users of notebooks who need to work with their email, calendar and contacts offline.
7.1 Installation folders. These items folders can be combined only with standard IMAP or POP3 accounts. It is not possible to use it for synchronization of Kerio (MAPI) accounts. 7.1 Installation Kerio Synchronization Plug-in is installed only once. Plug-in updates are performed automatically (see below). Standard wizard is used for the installation. For successful installation, follow these instructions: 1. If MS Outlook is running, close it. 2. Install Kerio Synchronization Plug-in. 3.
Chapter 7 Kerio Synchronization Plug-in Automatic updates Kerio Synchronization Plug-in is updated automatically. During the update, a progress bar is displayed showing current status of the update process. When the update process is finished, the bar is closed and MS Outlook is available. Warning: If only traffic over HTTPS is allowed in Kerio MailServer (for server’s security reasons, for example), apply settings addressed in section 7.3.
7.2 Synchronization Synchronization settings As already mentioned, synchronization can be set in the configuration dialog. The dialog is opened automatically upon the first startup or it can be opened by selecting Synchronize KSP → Options. Figure 7.3 Synchronization settings The configuration dialog (see figure 7.
Chapter 7 Kerio Synchronization Plug-in This option opens the manual settings and it is used especially under the following conditions: • Traffic of the account is SSL-secured — in such cases it is possible to use server information and login data from an existing POP3 or IMAP account. • This option synchronizes data if an account which is not set in the profile.
7.2 Synchronization Synchronization will be performed upon any change, i.e. when a new item (contact, event) is added or another is removed. Note: It is not recommended to enable this option if the line used for connection to the network is not fast enough for frequent synchronization. • Synchronize public folders This option allows synchronization of public folders — only the default public Calendar folder and the default public Contacts folder are synchronized.
Chapter 7 Kerio Synchronization Plug-in 7.3 SSL-secured synchronization To enable smooth connection over SSL, it is necessary to install a trustworthy certificate on the client station (the Kerio MailServer’s self-signed certificate can also be used for this purpose): 1. Run Internet Explorer and specify the corresponding URL to login to Kerio WebMail. SSLsecured protocol must be used for the connection to the server. This implies that the URL should start with https:// (example: https://mail.company.
7.3 SSL-secured synchronization Figure 7.7 Options — switch to the Use own settings mode Figure 7.8 Server Information — settings example 3. Enable the Use secured connection (SSL) option. 4. Specify your username password to the account which you want to synchronize the data with (usually the same data as the login data for your email account).
Chapter 8 Web calendars in MS Outlook 2007 MS Outlook 2007 allows sharing of calendars via the Internet. Calendars are available through subscription and publishing: • Calendar subscription — calendar subscription downloads the particular calendar from a web server to a local store. • Calendar publishing — calendar publishing is uploading of a calendar to a web store. Warning: Sharing of web calendars is not identical with synchronization.
8.1 Subscription to calendars Calendars can be subscribed in MS Outlook in two ways, either by using a special tab in MS Outlook or by a web browser. Options differ depending on the method chosen and they are focused in separate sections: Subscription of calendars in MS Outlook Subscription of web calendar in MS Outlook is recommended in case that the calendar uses an anonymous access (no username or password is required for download of the calendar).
Chapter 8 Web calendars in MS Outlook 2007 http://server_name/ical[path] For better understanding of the URL specification, view the following examples: To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer, enter the URL in the following format: http://server_name/ical for example: http://mail.company.com/ical It is also possible to subscribe another user’s calendar, if the user shares it for you.
8.1 Subscription to calendars Figure 8.2 Subscription to a calendar — additional settings Subscription of calendars via web browser Subscription of a calendar via a web browser is useful especially in the following cases: • The calendar is not available in the store for anonymous access, username and password are required for authentication. • The calendar’s owner sends us URL address of the calendar. Then, clicking on the address subscribes the calendar.
Chapter 8 Web calendars in MS Outlook 2007 It is also possible to subscribe another user’s calendar, if the user shares it for you. For the login URL, use the following pattern: webcal://server_name/ical/domain/user/calendar_name for example webcal://mail.company.com/ical/company.com/jsmith/Personal To subscribe the default calendar, use the following URL format: webcal://server_name/ical/public It is also possible to subscribe another user’s calendar(s), if shared.
8.1 Subscription to calendars Figure 8.5 6. User authentication The Subscription Options dialog box is opened allowing specification of the following information: Figure 8.
Chapter 8 Web calendars in MS Outlook 2007 Folder name Name of the calendar for reference in MS Outlook. Web calendar Name of a calendar stored on the server. Location URL address where the calendar is saved. Description Any description of the calendar. Attachments Files attached to events are not supported in Kerio MailServer. Update limit Not supported in Kerio MailServer. Removal of subscribed calendars Subscription is removed automatically by deletion of the calendar: 1.
8.2 Calendar publishing Figure 8.7 Calendar publishing Publishing Name used for the publishing. Location First, enter URL path to the store where the calendar will be published.
Chapter 8 Web calendars in MS Outlook 2007 Figure 8.8 Publishing a calendar — publishing parameters To publish a calendar to the mailbox of another Kerio MailServer user, enter URL in the following format: http://server_name/ical/domain/user_name/folder_name It is also possible to publish a public calendar. The following URL format must be used:. http://server_name/ical/public/folder_name Time range Time span taken by the published calendar.
8.2 Calendar publishing Figure 8.9 Publishing a calendar — publishing parameters Private items This option allows including of private calendar items. By default, most private events are not published along with the calendar. If this option is enabled, private events are not hidden and they are displayed with all their details. Private items and their usage are addressed in section 1.7.4. Update Frequency Not supported in Kerio MailServer. 4.
Chapter 9 Support for Windows Calendar Windows Calendar is a Microsoft Corporation’s application used for calendar management on Windows Vista. This application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule. Calendars may be either stored on the disk or it is possible to subscribe for calendars stored at the web server. It is also possible to publish calendars on the web server.
9.1 Subscription to calendars Figure 9.1 Subscription to calendars For better understanding of the URL specification, view the following examples: • To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer, enter the URL in the following format: http://server_name/ical for example: http://mail.company.com/ical • It is also possible to subscribe another user’s calendar, if the user shares it for you.
Chapter 9 Support for Windows Calendar Secured, SSL-encrypted version of the HTTP protocol can also be used for subscription to a calendar. Some servers may even require encrypted connection. In such cases, use the https:// string instead of http://. Warning: If SSL encryption is used, it is necessary that a valid SSL certificate is installed on the host. 2. Once a valid URL address is entered, click on Next. 3.
9.2 Calendar publishing Include tasks Not supported in Kerio MailServer. Warning: In Windows Calendar, subscribed calendars ara available only for reading and it is therefore not possible to edit, add or remove individual events. 9.
Chapter 9 Support for Windows Calendar Calendar name Name of the current calendar name is automatically filled in. It is possible to enter name of any calendar included in Windows Calendar. Location to publish calendar URL location where the calendar will be published must be specified in one of the following ways: • To publish a calendar in the root folder (of a particular mailbox), enter URL in the following format: https://server_name/ical for example: https://mail.company.
9.3 Sharing of calendars Figure 9.4 Connection to the email account Unpublishing of a calendar Calendars can be unpublished as follows: 1. Click on the calendar with the right mouse button. 2. In the pop-up menu, click on Stop Publishing. 9.3 Sharing of calendars Calendars published in Kerio MailServer can be shared with other users to make it possible for them to subscribe it in their Windows Calendar or to view it in Kerio WebMail (if they have an account in the same Kerio MailServer).
Chapter 10 MS Entourage support MS Entourage is an MS Office for Mac email client supported by Kerio MailServer. This support uses the interface for MS Exchange in MS Entourage and it includes: • support for groupware data such as mail, calendars, contacts and public folders • Free/Busy server for meetings management • connection of various LDAP databases for contact look-up • learning of the Bayesian filter by moving folders to Junk E-mail or INBOX (for detailed information, see chapter 5.7).
10.1 Basic account settings 10.1 Basic account settings The settings differ according to what version of MS Entourage is used. For this reason, the settings will be described in two parts. First, setting of MS Entourage version X will be focused. Second, version 2004 with Service Pack 2 and Entourage 2008 will be focused. Version X and newer versions of MS Entourage use different methods of accessing the server data.
Chapter 10 MS Entourage support Figure 10.1 Entourage Setup Assistant 3. Click on the New button on the Accounts dialog box toolbar. 4. In the Edit Account dialog just opened, click on Configure account manually 5. to open the Edit Account dialog box. On the four tabs included in the window, set the following parameters: • Account Settings — the tab includes basic account parameters (see figure 10.2): Figure 10.
10.1 Basic account settings Account name The name of the email account. Account ID Username used for login to Kerio MailServer. Username can be specified in format user (see figure 10.2). Password User password used in Kerio MailServer. Domain Name of the email domain where the user has an account. Exchange server DNS or IP address of the machine where Kerio MailServer is running. Name Any name (the first name and last name of the user is recommended) that will be displayed in the message header.
Chapter 10 MS Entourage support Figure 10.4 Manual account setting — LDAP server On this tab, it is possible to enter a URL address to the Free/Busy server. The Free/Busy server is a public calendar that displays the free/busy data for all users that have an account in Kerio MailServer, and work with the calendar in MS Entourage, in MS Outlook or in the Kerio WebMail interface. For details on usage of the Free/Busy feature, see chapter 10.3. Figure 10.
10.1 Basic account settings Figure 10.6 Entourage Setup Assistant Figure 10.7 Accounts 2. This opens a dialog where new accounts can be created. The dialog includes the Configure account manually option. Click on this button to set an account. 3. This opens a dialog where an account can be set manually.
Chapter 10 MS Entourage support Figure 10.8 Manual account configuration — Account Settings E-mail address The email address of the user. Account ID Username used for login to Kerio MailServer. The username is specified as user without the at sign and domain. Domain Name of the email domain where the user has an account. Password The password used for accessing your account in Kerio MailServer. Exchange server DNS name or IP address of the machine where Kerio MailServer is running.
10.1 Basic account settings The traffic can also be secured by SSL. To encrypt the traffic, use the This DAV service requires a secure connection (SSL) option. When it is checked, the port in Override default DAV port is changed to port 443 (the default port for HTTPS). If another port number is specified, it is necessary to check also the Override default DAV port and change the port number to 443. Otherwise, connection to Kerio MailServer fails.
Chapter 10 MS Entourage support This DAV service requires a secure connection (SSL) It is also possible to connect to the Free/Busy built in Kerio MailServer via secured SSL. If the HTTPS service in Kerio MailServer is running on a standard port, simply enable this option. The port in Override default DAV port is changed to 443 (see figure 10.22). Override default DAV port If Kerio MailServer communicates at a non-standard port, check this option and overwrite the port.
10.1 Basic account settings Follow these instructions to set the account: 1. In the Tools menu, select Accounts. This opens the account management dialog (see figure 10.10). In this dialog, click on New. In the new account wizard just opened, click on Configure Account Manually and in the menu select the Exchange account type. Figure 10.10 2. Accounts This opens an Exchange account settings dialog (see figure 10.11).
Chapter 10 MS Entourage support Figure 10.11 Account Settings number is specified, it is necessary to check also the Override default DAV port and change the port number to 443. Otherwise, connection to Kerio MailServer fails. It is also necessary to change the port if HTTP(S) protocol in Kerio MailServer communicates at a non-standard port. In such a case, it is necessary to specify the port number used by Kerio MailServer for HTTPS traffic. 3.
10.1 Basic account settings Figure 10.12 Advanced this feature, refer to chapter 10.3. This DAV service requires a secure connection (SSL) It is also possible to connect to the Free/Busy built in Kerio MailServer via secured SSL. If the HTTPS service in Kerio MailServer is running on a standard port, simply enable this option. The port in Override default DAV port is changed to 443 (see figure 10.22).
Chapter 10 MS Entourage support other Contact folders through an LDAP search when creating a new email (see chapter 10.2). This server requires me to log on This option must be used if you want to use the LDAP database in Kerio MailServer since the LDAP server in Kerio MailServer does not allow anonymous connections. This server requires a secure connection (SSL) Communication with the LDAP server in Kerio MailServer can be secured by SSL.
10.2 Connection to the LDAP server Account name Name of the account, used for reference only. LDAP server DNS name or IP address of the computer where LDAP server is running (e.g. mail.company.com or 192.168.1.10). This server requires me to log on This option must be used if you want to use the LDAP database in Kerio MailServer since the LDAP server in Kerio MailServer does not allow anonymous connections. • Account ID — user name.
Chapter 10 MS Entourage support • cn=jsmith@company.com,fn=ContactRoot (the look-up will be performed only in folders of the jsmith@company.com user) • fn=personal,fn=ContactRoot (only folders of the user currently connected to the LDAP server will be searched through. This option is identical with the previous one, however, it is not necessary to specify username (or email address) of the user. This option may be helpful for example when configuring multiple clients, etc.
10.3 Scheduling of meetings Using the Free/Busy calendar for meetings If URL address for connection to the Free/Busy server is enabled for an account in its configuration (see chapter 10.1), users can easily choose the best time for their meetings. The Scheduling tab provides a list of all members of a particular meeting (with the Invite option) and time they are free or busy. The busyness of individual users is shown by different tints of blue.
Chapter 10 MS Entourage support 10.4 Spam Spam messages are mostly represented by advertisements. Spam are usually sent in bulk and the recipient addresses are obtained by illegal means (e.g. by tapping the network communication). In their wilder modifications, spams may also distribute and seed dangerous viruses. Kerio MailServer contains a sophisticated antispam filter.
10.5 Delegating folders and their connection in MS Entourage 2004 Delegation settings In MS Entourage, folders can be delegated only in the version with service pack version2. If MS Entourage does not include the appropriate service pack update, it is necessary to set sharing via the Kerio WebMail interface or in MS Outlook extended by the Kerio Outlook Connector. Folders can be delegated simply by adding appropriate rights to a user. Sharing of folders is addressed in chapter 1.10.5.
Chapter 10 MS Entourage support 3. This opens a dialog where a user can be added and access rights for the folder can be assigned (see figure 10.17). To allocate rights, use the Permission level menu. The menu includes multiple options, however, only three can be used for configuration of rights in Kerio MailServer: • Owner = administration rights • Editor = editing is allowed • Reviewer = for reading only It is recommended not to use the other options. Figure 10.
10.5 Delegating folders and their connection in MS Entourage 2004 This rule does not apply to cases where users subscribe a public folder which is shared by all domains. This may involve users of any Kerio MailServer domain. • The delegator must set appropriate access rights for the folder in MS Entourage (by standard sharing methods), in Kerio WebMail or in MS Outlook. • The subscriber’s KMS (Exchange) account in MS Entourage must be set as primary. Figure 10.
Chapter 10 MS Entourage support Figure 10.19 Delegated folders in the tree If subscription of delegated folders does not work, check whether the configuration of the account meets all the conditions described above. 10.6 Out Of Office MS Entourage 2008 supports sending of automatic replies when the user is out of office. This automatic reply can be enabled when a user cannot reply messages him/herself (e.g. when the user is ill or on vacation).
10.7 Secure communication of Kerio MailServer with MS Entourage Figure 10.20 Out of Office Assistant 10.7 Secure communication of Kerio MailServer with MS Entourage The communication between Kerio MailServer and MS Entourage can be protected by the standard SSL encryption protocol. It is possible to secure communication via the WebDAV interface as well as requests and responses between MS Entourage and the LDAP server built in Kerio MailServer. Settings differ for each version of MS Entourage.
Chapter 10 MS Entourage support Figure 10.21 Figure 10.22 Setting the secure WebDAV Setting secure version of WebDAV for connections to the Free/Busy server Note: Enabling the This DAV service requires a secure connection (SSL) option also changes the standard port for HTTP service to the HTTPS port.
10.7 Secure communication of Kerio MailServer with MS Entourage change the port by hand. Setting of LDAPS in MS Entourage is also very simple: • On the Advanced tab in Tools → Accounts, enable the This LDAP server requires a secure connection (SSL) option. • It is also necessary to enable the Override default LDAP port option and overwrite the port number to the port where the LDAPS in Kerio MailServer is running (standard port for LDAPS is port 636). Figure 10.
Chapter 10 MS Entourage support self-signed certificate by default. To make Mac OS X systems accept the Kerio MailServer’s self-signed certificate, do the following: 1. Run Safari and specify the corresponding URL to login to Kerio WebMail. SSL-secured protocol must be used for the connection to the server. This implies that the URL should start with https:// (example: https://mail.company.com/). 2.
10.7 Secure communication of Kerio MailServer with MS Entourage 4. Use the mouse pointer to move the certificate’s icon to the desktop, as shown at figure 10.26. Figure 10.26 5. Moving the certificate to the desktop On the desktop, click on the certificate. In the Add Certificates dialog box (see figure 10.27), select the X509Anchors store type in the Keychain menu. The X509Anchors store includes saved certificates which can sign and thus make trustworthy other certificates.
Chapter 10 MS Entourage support 6. Administration password is required if you are not logged in as a root user or as an administrator. 7. Along with the Add Certificates dialog, the Keychain Access store is opened. If not, it can be found in Applications → Utilities → Keychain Access. 8. In the Keychain Access application, switch to the Certificates tab. 9. Move the certificate from the desktop to the Keychain Access application’s window.
Chapter 11 Apple iCal Support Developed by Apple Computer, Apple iCal is an application allowing management of calendars on Mac OS X. The application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule. Calendars may be either stored on the disk or it is possible to subscribe for calendars stored at the web server. It is also possible to publish calendars on the web server.
Chapter 11 Apple iCal Support Figure 11.1 The Calendar Subscription dialog Calendar URL To subscribe a calendar in Kerio MailServer, a valid URL is required. The address must follow this pattern: http://server_name/ical[path] To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer, enter the URL in the following format: http://server_name/ical It is also possible to subscribe another user’s calendar, if the user shares it for you.
11.1 Setting Apple iCal in Mac OS X 10.3 or http://server_name/ical/public/calendar When a calendar is being subscribed, it is possible to edit name of the folder. If no name is entered, the Calendar folder will be used automatically. Warning: It is not possible to subscribe calendars via SSL connection. Therefore, use only the non-secured HTTP version for this purpose. This means that URLs of calendars must not start with https://. This limitation applies to Apple iCal.
Chapter 11 Apple iCal Support Figure 11.2 The Publish Calendar dialog Publish name Specify a name for the calendar. It is not recommended to use special symbols and characters in calendar names. Publish changes automatically If this option is checked, the calendar will be re-published upon each change. Publish subjects and notes If it is desirable that events’ subjects and bodies are displayed on the server, enable this option. Publish alarms Alarms will be published with the calendar.
11.1 Setting Apple iCal in Mac OS X 10.
Chapter 11 Apple iCal Support Name Character Hexadecimal space Action 20 Sometimes, spaces can be deleted (especially where multiple spaces are used in a row). "" 22 Quotes are often used to mark URL addresses in plain text. greater than > 3E This character is often used to mark URL addresses in plain text. less than < 3C This character is often used to mark URL addresses in plain text. hash # 23 In URL, the character is used as an anchor, linking to a particular section on a page.
11.2 Setting Apple iCal in Mac OS X 10.4 To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer, enter the URL in the following format: http://server_name/ical It is also possible to subscribe another user’s calendar, if the user shares it for you. For the login URL, use the following pattern: http://server_name/ical/user@domain or http://server_name/ical/domain/user_name It is also possible to subscribe another user’s calendar, if shared.
Chapter 11 Apple iCal Support Figure 11.4 Setting details Remove alarms Alarms will be disabled for the calendar (pop-up reminders). It is recommended to enable this option since the calendar is available for reading only and it is not possible to close or manipulate with alarms. Only the calendar’s owner is allowed to manipulate with them. Remove To Do items The calendar will not include To Do items.
11.2 Setting Apple iCal in Mac OS X 10.4 Figure 11.5 The Publish Calendar dialog Base URL URL address of the server where the calendar would be published.
Chapter 11 Apple iCal Support Note: In Kerio MailServer, standard folders (Inbox, Junk E-mail, Sent, Calendar, Tasks) are saved under their English names. Therefore, use the Calendar name to publish an iCal calendar to a default folder: http://mail.company.com/ical/Calendar Login, Password Name and password used for authentication at the server where the calendar will be published. In this case, specify username and password for the corresponding Kerio MailServer user account.
11.4 Create public calendars servers in the way that the original version of the calendar is removed first (including possible sharing) and then a new version is saved to the server. 11.4 Create public calendars To create a public calendar in Kerio MailServer, user needs corresponding access rights. These rights can be assigned only by the Kerio MailServer administrator. Once you have appropriate rights, you can create a public iCal calendar following the instructions provided below: 1.
Chapter 11 Apple iCal Support • scheduling of meetings, • subscription of a folder delegated by another user, • providing information regarding availability of Kerio MailServer users. If you use Mac OS X 10.5 Leopard and you have so far used Kerio Sync Connector for synchronization of calendars, it is recommended to disable synchronization of calendars and set connection to CalDAV server, because this option provides also the option of meeting planning and delegation of calendars to other users.
11.5 CalDAV support Figure 11.7 5. CalDAV account settings — Preferences Click on Server Options and specify server name following either the pattern http://server_name/caldav or https://server_name/caldav (see figure 11.8). It is recommended to go for the https option which provides more secure connection between the server and the client. Figure 11.
Chapter 11 Apple iCal Support Figure 11.9 CalDAV account settings — Preferences 11.5.2 Synchronization Once a CalDAV account is set, the window with calendars contains also a new tab where all calendars of the Kerio MailServer account created right in the root folder are shown (for details, see section 1.10.1). Subfolders are not synchronized.
11.5 CalDAV support Public calendars Public calendars must be subscribed by their delegation. Instructions to be followed can be found in section 11.5.4. 11.5.3 Scheduling of meetings Meetings are special calendar events where email addresses of other participants can be involved. Once a meeting is created, addresses can be added to which the message will be sent — these special messages are called invitations. Invitations are special messages informing users of topics, times and place of a meeting.
Chapter 11 Apple iCal Support Figure 11.10 Figure 11.11 6. Meeting settings Viewing Free/Busy information of the meeting attendees Use the Send button to send the invitation. Once the invitation is delivered, the attendees may either accept or reject the meeting. In the meeting edit window the organizer can see the attendees’ decisions (see figure 11.12).
11.5 CalDAV support Figure 11.12 Meeting acceptation/rejection Meeting acceptation If an invitation is delivered to Apple Mail, open an attachment with the .ics extension and save the invitation in Apple iCal. Unconfirmed invitation is displayed with dashed frame in the calendar. Now double-click on the invitation and either accept it by the Accept button or reject it by clicking on Decline (see figure 11.13). Figure 11.
Chapter 11 Apple iCal Support To delegate a calendar, connect to Kerio WebMail and set access rights for the particular user (see section 1.10.5). If someone delegates a calendar for you, you will need to subscribe it. 1. Open the account settings (the Accounts tab in iCal → Preferences). 2. Go to the Delegation tab (see figure 11.14). Figure 11.14 3. Delegation of calendars If the calendar was delegated correctly, the list includes the delegator’s username.
11.5 CalDAV support Apple iCal distinguishes between the following access rights levels: • for reading only, • full rights (administration). As suggested above, delegated calendars with write rights will be understood by Apple iCal as calendars with full rights access. However, users with these rights is not allowed to remove the calendar. For these reasons it is recommended to set either read or full access rights to your calendars in Kerio WebMail.
Chapter 12 Apple Address Book Support Kerio MailServer supports Apple Address Book, the standard directory of Mac OS X. This support includes the option of searching for contacts in the Kerio MailServer’s LDAP database and, since Mac OS X 10.3, also of bi-directional synchronization of contacts with Kerio MailServer’s user accounts . Kerio MailServer supports Apple Address Book for the following versions: • Mac OS X 10.2 Jaguar • Mac OS X 10.3 Panther • Mac OS X 10.4 Tiger • Mac OS X 10.
12.2 Apple Address Book for Mac OS X 10.3 (Panther) and 10.4 (Tiger) Note: In this version, searching is available only for public contact folders with anonymous read access (the “anyone” user). 12.2 Apple Address Book for Mac OS X 10.3 (Panther) and 10.4 (Tiger) This version allows the following options: • checking for contacts in the Kerio MailServer’s LDAP database, • user authentication — private contact folders of the user will be available, • synchronization of contacts by iSync. 12.2.
Chapter 12 Apple Address Book Support Name Name of Kerio MailServer is required in this entry. Server IP address or DNS name of the server where Kerio MailServer is running. Search Base Specify a location of contacts in the LDAP database (see above). If the entry is not specified, all subscribed contact folders will be searched through.
12.2 Apple Address Book for Mac OS X 10.3 (Panther) and 10.4 (Tiger) Authentication Authentication to Kerio MailServer. Set the Simple option for the authentication type to make it possible to specify username and password to the corresponding user account. 12.2.2 Synchronization Synchronization settings differ for Mac OS X 10.3 Panther and Mac OS X 10.4 Tiger: Mac OS X 10.3 Panther Synchronization of contacts can be set in Address Book → Preferences.
Chapter 12 Apple Address Book Support Ask your network administrator whether your user account is saved in the primary domain or not. Outlook Web Access Server Synchronization is performed via the WebDAV interface. Therefore, it is necessary to specify this entry by the full path to the corresponding account in the following form: http://mail.company.com/exchange/jsmith Synchronize every hour If this option is checked, synchronization is performed once an hour. Figure 12.
12.2 Apple Address Book for Mac OS X 10.3 (Panther) and 10.4 (Tiger) Items included: What to fill in: Example: User Name username including the domain eblue@company.com Password user password AhdeeB56 Outlook Web Access Server URL following this pattern: http://server_name/ exchange/user_name http://mail.company.com/ exchange/hbrown Table 12.2 Example of the dialog for a non-primary domain user 3. A dialog box with the Exchange icon is displayed. The window also includes the Sync now button.
Chapter 12 Apple Address Book Support Figure 12.4 Address Book → Preferences Figure 12.5 Apple Address Book — General User Name, Password Specify login username and password for connection to a Kerio MailServer account.
12.2 Apple Address Book for Mac OS X 10.3 (Panther) and 10.4 (Tiger) username including the domain (see tables 12.1 and 12.2), following this pattern: user_domain@domain For example: dsutterland@company.com Ask your network administrator whether your user account is created in the primary domain or not. Figure 12.
Chapter 12 Apple Address Book Support Figure 12.7 4. iSync Preferences Now, it is possible to synchronize Apple Address Book whenever needed. A synchronization icon appears in the right top corner of the screen. Click this icon and select Sync Now in the menu (see figure 12.8). Figure 12.
Chapter 13 Kerio Sync Connector for Mac Kerio Sync Connector is an application which allows bi-directional synchronization of local events, contacts and To Do items (tasks) between Apple iCal and Apple Address Book with an email account in Kerio MailServer. The main benefit of Kerio Sync Connector is that the synchronization for both applications can be set at a single point.
Chapter 13 Kerio Sync Connector for Mac Figure 13.1 Kerio Sync Connector Installer 3. The first page includes the license agreement. Confirm it and click on Next to continue. 4. Select the Easy Install installation type and click on Next. Figure 13.
13.2 Synchronization settings 5. Now, the installation is started. 6. The last page informs about successful completion of the installation process. Close the wizard by using the Quit button. 13.2 Synchronization settings User interface of the Kerio Sync Connector can be run via System Preferences in section Other (see figure 13.3). Figure 13.3 Kerio Sync Connector Click on the Kerio Sync Connector icon.
Chapter 13 Kerio Sync Connector for Mac General The General tab allows the following settings: User account To enable connection of the Kerio Sync Connector to the particular account, server data as well as login username and password for the account are needed to be saved. This can be done by the dialog opened by clicking on the Set account button. Enter username and password used for connection to the Kerio MailServer account and DNS name or IP address of the server (see figure 13.5).
13.2 Synchronization settings Figure 13.6 Kerio Sync Connector — selection of calendars ate level, directly under the root folder. Note: The default Kerio MailServer’s Calendar folder is synchronized automatically and it is shown as Calendar in Apple iCal. Folders can be renamed in Apple iCal without the risk of interruption of the synchronization. In Kerio MailServer, the name Calendar will be kept for the folder.
Chapter 13 Kerio Sync Connector for Mac Figure 13.7 Kerio Sync Connector — contact folders selected for synchronization Figure 13.8 Kerio Sync Connector — enabling automatic synchronization Advanced The Advanced tab (see figure 13.9) allows setting of solutions for possible synchronization collisions. The menu provides the following options to select from: Enable debug logging To enable debug logging, check Enable debug logging. Synchronization information will be logged in the Console.
13.2 Synchronization settings Figure 13.9 Kerio Sync Connector — Advanced Warning: If some calendars or contact folders are selected for the synchronization, the repair will remove any folders not included in the process. Upon clicking on the Repair button, you can select whether the data copy will be created on the server or on the client. It is useful to select the location with fresher data (see figure 13.10). Figure 13.
Chapter 13 Kerio Sync Connector for Mac If the Get data from Kerio MailServer option is selected, rename the calendar synchronized at Kerio MailServer as Calendar (different name can be used in Apple iCal if renamed) back to Calendar. Unsupported attributes such as calendar skin color can be also used in the synchronized items. Warning: Before the repair, it is recommended to back up current data.
13.3 The process of the synchronization Apple Address Book Once synchronization is set (see section 13.2) a cross copy of all contacts included in synchronization is made between Kerio MailServer and Apple iCal.
Chapter 14 Support for Apple Mail 10.4 Kerio MailServer supports some groupware features of IMAP and Exchange accounts in Apple Mail 10.4. The support enables to display events, contacts and task folders in the email client. Cooperation of Kerio MailServer with Apple Mail is supported directly. This means that it might happen that no additional application applies to client stations. 14.
14.3 Learning of the antispam filter • calendar • tasks • notes However, this support is limited by features of the email client. Therefore, all events, contacts, tasks and notes will be displayed only as email messages with an attachment where all data associated with the corresponding event, contact or task will be included. Events and tasks include attachments in the .ics format, contacts include attachments in .vcf.
Chapter 14 Support for Apple Mail 10.4 The Junk button settings To make the Junk button work correctly and move email to Junk E-mail, perform the following settings: 1. In the Mail menu, select Preferences (see figure 14.1). Figure 14.1 Mail → Preferences 2. This opens a dialog with Apple Mail settings. Click on the Junk Mail icon to open the Junk Mail tab (see figure 14.2). 3. Make sure that the Perform custom actions (Click Advanced to configure) is set for the When junk mail arrives item .
14.3 Learning of the antispam filter Figure 14.2 The Junk Mail tab Figure 14.3 The Junk Mail tab, Advanced settings • In the first menu, select Move Message. • In the second one, select the Junk E-mail folder.
Chapter 14 Support for Apple Mail 10.4 The process is shown at figure 14.3. 6. Click OK to confirm settings.
Appendix A Legal Presumption Microsoft , Windows , Windows NT , Internet Explorer , Active Directory , Outlook , ActiveSync , Entourage and Windows Mobile are registered trademarks of Microsoft Corporation. Apple , iCal , Mac OS , Safari, Tiger and Panther are trademarks or registered trademarks of Apple Computer, Inc. Cybertrust is registered trademark of Cybertrust Holdings, Inc. and/or their filials. Thawte is registered trademark of VeriSign, Inc.
Glossary of terms DNS DNS (Domain Name System) is a distributed database service used to convert domain names into corresponding IP addresses. Email Address An email address determines the sender and recipient of a message in electronic communication. It consists of a local part (before the @ character) and a domain part (after the @ character). A domain specifies where email will be delivered to (a company), a local part specifies a particular recipient within this domain.
Notifications Short message (notification) about a particular event — e.g. new email. It is usually sent as a text message (SMS) to a cellular phone. PHP PHP is a programming language used for creating web pages. Port 16-bit number used by TCP and UDP for application (services) identification on a given computer. Spam Unwanted, usually advertisement email. Spam are usually sent in bulk and the recipient addresses are obtained by illegal means (e.g. by tapping the network communication).
Index A account settings 217 ActiveSync 10 Palm Treo 650 198 Palm Treo 680 198 Palm Treo 700p 198 RoadSync 211 settings 167, 173, 179, 187, 192 synchronization 165 Windows Mobile 5.0 186 Windows Mobile 5.0 AKU2 186 Windows Mobile 6.
automatic checks for addresses check for names 45 dictionary 42, 120 drag & drop 33 editing columns 30 message attachments 31 message filter 48 message processing flag 32 message reading 29 move or copy 33 new message 35 spellcheck 41 text formatting 39 event editing 71 forwarding 85 45 F flag 28 folder administration 18, 162 root folder 102 folders archive 228 folder subscription 287 mapping 227 public 228, 288 sharing 226, 286 folder subscription 113 Free/Busy calendar 246 SSL encryption 247, 271 K Keri
Index Kerio WebMail Mini for mobile devices contacts 159 distribution lists 160 message reading 156 message writing 157 new contact 160 L logging out of Kerio WebMail 155 17 M messages signed in MS Outlook 25, 250 Microsoft Entourage 10, 314 Free/Busy 328 LDAP 322, 325 LDAP settings 326 scheduling of meetings 329 settings 315 SSL 335 Microsoft Entourage 2004 delegating folders 330 free/busy 321, 324 settings 318 SSL certificate import 337 Microsoft Entourage 2008 322 Microsoft Entourage X free/busy 317
Spam 249 SpamAssassin 236, 283 spam filter 43, 236, 283, 330 subject 28 supported browsers 12 T task private 93 tasks 86 co-workers 90 editing 88 forwarding 96 new 86 print 87 recurrence 93 time zones 116, 134 settings 135 U user settings 163 W Windows Calendar 10, 308 authentication 308 publishing 311 Windows Mobile 5.0 186 Windows Mobile 5.0 AKU2 186 Pocket PC configuration 187 Smartphone configuration 192 Windows Mobile 6.
