Users Manual

Troubleshooting
65
Chapter 10
10 Troubleshooting
If you have difficulty in operating the BioPointe, the troubleshooting suggestions in this section should, in
most cases, solve the problem. If you still have difficulty after trying these suggestions, contact your
authorized reseller for technical assistance.
Interpreting LED Indication for Critical Events
The following list the LED indication when a critical event happens.
Number of Blinks
for 1
st
LED
Description Duration of blink
1 Steady red light Power up fail Permanent.
If the trace log is turned on, a log entry will
be recorded. This log will record Startup
Error.
Subsequent logs will not be recorded.
2 3 (Red color) Alarm within the
BioPointe
Continuous until alarm event is removed
3 5 (Red color) Error reading the internal
clock
One time only (after verification pass)
4 7 (Red color) Error recording log One time only (after verification pass)
Troubleshooting Communication Problems
Refer to troubleshooting guide in Chapter 7 – Communicating with the BioPointe.