User Manual
© 2016 Electrolux Home Products Pty Ltd
KBRO_WW_Sept16
Electrolux top service
Electrolux Top Service encompasses our after sales service including delivery, home service
and spare parts for Kelvinator air conditioners.
Delivery
The purchase of a new appliance is an exciting experience. Kelvinator customers can, for an additional charge, choose to have their new
appliance delivered by our experienced staff. Delivery is available in Adelaide, Brisbane, Melbourne, Perth and Sydney. Delivery may
not be available in some rural locations.
Home service
Home Service is provided for repairs to appliances by trained technicians. For repairs to appliances that are outside the manufacturer’s
warranty period or are not due to the appliance failing to meet the statutory guarantees under the Australian Consumer Law, a service
fee may be payable. Home Service is available Australia-wide on all models.
Spare parts
Home Service and Spare Parts can be contacted by phoning 13 13 49 for Service and 13 13 50 for Spare Parts (for the cost of a local call) or
visit our website at electrolux.com.au
Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition, Electrolux Home Products provides a manufacturer’s warranty that for domestic or equivalent applications the Kelvinator
products featured in this brochure are free from defects in materials and workmanship for 2 years. This manufacturer’s warranty is
subject to the conditions set out in the warranty card accompanying the product when purchased. All manufacturer’s warranty claims
must be directed to Electrolux at the address specified below. You will bear the cost of any expenses associated with the manufacturer’s
warranty claim, including transportation of the appliance to or from Electrolux or its authorised service centre.
Electrolux Home Products Australia
telephone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: kelvinator.com.au
Kelvinator. We are part of the Electrolux Family.
To add a touch of professional inspiration to your home,
visit electrolux.com.au



