User manual

3.4 Installation Problems
3.4.1 Manual Install
Should an installation situation occur which causes the installer to fail use the
following steps to install one component at a time. Should any errors occur at a
specific step and you cannot rectify the problem, contact Keithley Instruments
applications support for further assistance.
1. Restart the Keithley I/O Layer installer.
2. Press the Next button and allow the installer to unpack into a temporary
directory. Take notice of the directory that the installer unpacks to (e.g.
C:\Documents and Settings\FredJones\Local Settings\Temp\nsb123.tmp or
C:\Users\FredJones\AppData\Local\Temp\nsnD070.tmp).
3. Cancel the installation by pressing the Don’t Accept button.
4. Go to the temporary folder that the software unpacked into. Notated below
as <unpackDir>.
5. Install NI IVI Compliance Package (ICP):
Double-click on the file <unpackDir>\Setup\icp450\icp450\setup.exe and
allow the installer to run to completion.
6. Install NI-VISA Runtime:
Double-click on the file
<unpackDir>\Setup\visa520runtime\visa520runtime\setup.exe and allow
the installer to run to completion.
7. Install Keithley KESCPI IVI Instrument Driver:
Double-click on the file <unpackDir>\Setup\SCPI-856C04\kescpi_scpi-
856c04.msi and allow the installer to run to completion.
8. Install Keithley I/O Layer:
Double-click on the file <unpackDir>\Setup\KIOL-
850C06\keithleyiolayer_kiol-850C06.msi and allow the installer to run to
completion.
3.4.2 Resetting Corrupt Keithley Configuration Panel
The following procedure is only to be used as a last resort when the Keithley
Configuration Panel will not start, or starts and gives a fatal error, or starts but
contains corrupted contents:
**Warning: This procedure will erase programs that IVI and VISA programs depend
on. Reinstallation of associated programs (such as IVI Drivers, LabVIEW,
CVI/LabWindows) may be required **
1. Backup the following files IVIConfigurationStore.xml and
.IVIConfigurationStore.xsd, and then delete. (files may be located in
C:\Program Files\IVI Foundation\IVI\Data\ or in new location