Instruction Manual

9
CovertScoutingCamerasWarranty
CovertScoutingCameraswarrantiesthisproductforaperiodoftwo(2)yearsfromthedateofpurchase.Thiswarranty
onlycoversmanufacturer’sdefectsanddoesnotcoverdamagecausedbymisuseorabuseoftheproduct.This
warrantyincludestwo(2)yearsrepairorreplacementserviceontheproductfrom
dateofpurchase.Ifyouhave
problemswiththisproduct,pleasedonotcontactthestoreyoupurchaseditfrom.ContactCovertScoutingCameras
CustomerServicetollfreeat(207)7431515orvisitwww.feradyne.com/contact
**Proofofpurchaserequiredforreplacement**
CovertWarrantyPolicyandProcedure
ToreceiverepairorreplacementbyCovertScoutingCamerastwoyearwarranty,weaskyoutodothefollowing:
AllreturnsmusthaveaReturnAuthorization(RA#)priortosendinginthecamera.
1. Emailorcallourcustomerservicedepartment.
a. www.feradyne.com/contact
b. (270)7431515
Pleaseexplaintothe
technicianwhatissue syouarehavingwithyourcamera.
2. IfyouareaskedtoreturnyourcameratoCovertScoutingCameras,youwillberesponsibleforthecostof
shippingtoCovertScoutingCameras.Inreturn,Covertwillprovidefastandexceptionalservice,aswellasincur
thecost
ofshippingbacktoyou.(OnlywithintheContinentalUnitedStates.)
3. Pleaseincludethefollowinginformationwhen sendinginyourcamera.
a. RA#ontheoutsideofthepackage
b. Returnaddress
c. Telephoneandemailaddress
d. Briefdescriptionoftheproblem
e. Copyofproofofpurchase
4. Pleasemakesurealltheaccessoriesareremoved(SDcards,batteries,solarpanels,SIMcards,straps,ETC.)
beforeshipping.AllaccessoriesreceivedbyCovertScoutingCameraswillNOTbereturned.
5. Thiswarrantyonlycoversmanufacturer’sdefectsanddoesnotcoverdamagecausedbymisuseorabuseofthe
product.
CovertInternationalWarrantyPolicyandProcedure
1. OutsidetheUS,serviceisavailablethroughthedistributor/resellerofpurchase.
2. AllreturnsmusthaveanRA#providedbyCovert.CopyofProofofPurchaseisrequiredforallreturns.
3. Covertisnotresponsibleforlostordamagedproductsin curre dduringtheshippingprocess.
4. Insuranceforreturns
isatthediscretionofthecustomer.Additionalchargesapplyforreturnshipping
Inthemaintenanceoftheproduct,CovertScoutingCamerasmayuseneworlikenewassembliesorproductsforequal
orimprovedquality.Alldefectiveparts,assemblies,andproductsbecomepropertyofCovert.Returnsandclaimswill
behandledaccordingtothecurrentCovertScoutingCameras,Inc.procedure.
Thesewarrantiesshallnotapplytoanydefect,failure,ordamagecausedbyimproperuseorinadequatemaintenance
andcare.Covertshallnotbeobligatedunderthesewarrantiestorepair:
a. DamageresultingfromattemptsbypersonnelotherthanCovert
representativestoinstall,repair,or
servicetheproductunlessdirectedbyaCovertrepresentative.
b. Damage,malfunction,ordegradationofperformanceresultingfromimproperuseorconnectionto
incompatibleequipmentormemory.
c. Damage,malfunction,ordegradationofperformancecausedbytheuseofnonCovertsuppliesor
consumablesor
theuseofCovertsuppliesnotspecifiedforusewiththisproduct.