User's Manual

Table Of Contents
Chapter 4: Creating User Accounts
Kaye ValProbe RT User Manual 42
One Time Emergency Access
Establishing more than one active Administrator account is good practice, if a system
administrator is unavailable the system can still be maintained. If administrator access is no
longer possible, Kaye can provide one-time Emergency access with the sole purpose of
modifying an Administrator account. For this procedure, direct support from Kaye service is
required.
At the login screen, enter “Ctrl+e” into the password field to start the emergency login. Please
contact Kaye Support directly to receive required information. Emergency access is logged in
the audit trail.