Warranty

at 855-427-5674.
New York Residents: You have the right to return the Plan
within at least twenty (20) days of the date of mailing of the
Plan to you or within at least ten (10) days if the Plan is
delivered at the time of the purchase or within a longer time
period permitted under the Plan. If no claim has been made
under the Plan, the Plan shall be void and we shall refund to
you the full purchase price of the Plan, plus a ten percent
(10%) penalty per month shall be added to any refund that
is not made to you within thirty (30) days of return of the Plan
to us for cancellation. In the event of cancellation by us,
written notice to you will be provided at least fifteen (15) days
prior to the cancellation and will contain the effective date of
the cancellation and the reason for cancellation, unless the
reason for cancellation is nonpayment of the provider fee,
material misrepresentation or a substantial breach of duties
by you relating to the furniture item or its use.
Oklahoma Residents: Coverage afforded under this
contract is not guaranteed by the Oklahoma Insurance
Guaranty Association. In the event the Plan is canceled by
you, we will return the portion of fees paid based upon ninety
percent (90%) of the unearned pro rata fee less the actual
cost of any service provided. In the event the contract is
canceled by us, we will return the portion of fees paid based
upon one hundred percent (100%) of unearned pro rata fee
less the actual cost of any service provided.
The Service Warranty Association license number for CWS
Warranty Services, Inc.: 864373
Oregon Residents: The Arbitration provision of this Plan is
amended to add the following: Any award rendered in
accordance with this Plan's Arbitration provision shall be a
nonbinding award against you, provided that you reject
the arbitration decision in writing to us within forty-five (45)
days of the arbitrator's award. Under no circumstances shall
a legal proceeding be filed in a federal, state or local court
until such time as both you and we first obtain an arbitration
award pursuant to this Arbitration provision. Any arbitration
occurring under this Plan shall take place in Oregon and be
administered in accordance with the Arbitration Rules unless
any procedural requirement of the Arbitration Rules is
inconsistent with the Oregon Uniform Arbitration Act in which
case the Oregon Uniform Arbitration Act shall control as to
such procedural requirement.
South Carolina Residents: To prevent any further damage,
please refer to the owner's manual. In the event we do not
provide covered service within sixty (60) days of filing a claim
by you, you are entitled to apply directly to the Insurance
Company. If the Insurance Company does not resolve such
matters within sixty (60) days of your claim, you may contact
the SC Department of Insurance, P.O. Box 100105,
Columbia, SC 29202-3105, [phone].
Tennessee Residents: When there is a failure of the
product under the Plan, the Plan shall be extended as
follows: (1) the number of days the consumer is deprived of
the use of the product by reason of the product being in
repair; plus (2) two (2) additional working days.
Texas Residents: If you purchased this Plan in Texas,
unresolved complaints concerning a provider or questions
concerning the registration of a service Plan provider may
be addressed to the Texas Department of Licensing and
Regulation, P.O. Box 12157, Austin, Texas 78711,
telephone number [phone] or [phone]. You
may apply for reimbursement directly to the Insurance
Company if a covered service is not provided to you by us
before the sixty-first (61st) day after the date of your claim,
or, a refund or credit is not paid before the forty-sixth (46th)
day after the date on which the Plan is returned to the
provider. A ten percent (10%) penalty per month shall be
added to any refund that is not made to you within forty-five
(45) days of return of the Plan to us for cancellation.
You may cancel the Plan at any time. If you cancel the Plan
before the 31st day after the date of purchase, we: (1) shall
refund to you or credit to your account the full purchase price
of the Plan, decreased by the amount of any claims paid
under the Plan; and (2) may not impose a cancellation fee.
If you cancel the Plan on or after the 31st day after the date
of purchase, we: (1) shall refund to you or credit to your
account the prorated purchase price of the Plan reflecting
the remaining term of the Plan, based on mileage, time, or
another reasonably applicable measure of the remaining
term that must be disclosed in the Plan, decreased by the
amount of any claims paid under the Plan; and (2) may
impose a reasonable cancellation fee not to exceed $50. If
we do not pay the refund or credit your account before the
46th day after the date notice of cancellation is received by
us, we will pay you a penalty for each month an amount
remains outstanding equal to 10 percent of the amount
outstanding. The penalty is in addition to the full or prorated
purchase price of the Plan that is owed to you. The right to
cancel a service contract is not transferable to a subsequent
holder of the Plan.
We may cancel the Plan by mailing a written notice of
cancellation to you at your last known address according to
our records. We must mail the notice before the fifth day
preceding the effective date of the cancellation. The notice
must state the effective date of the cancellation and the
reason for the cancellation. We are not required to provide
prior notice of cancellation if the Plan is canceled because
of: (1) nonpayment of the consideration for the Plan; (2)
fraud or a material misrepresentation by you to us or our
administrator; or (3) a substantial breach of a duty by you
relating to the furniture item or its use. You are entitled to a
prorated refund of the purchase price of the Plan reflecting
the remaining term of the Plan, based on mileage, time, or
another reasonably applicable measure of the remaining
term that must be disclosed in the Plan, decreased by the
amount of any claims paid under the contract. We may not
impose a cancellation fee.
Texas License Number of the Administrator: 217