User guide

U S E R G U I D E

WHAT TO DO IF YOU SUSPECT AN OBJECT OF BEING

INFECTED WITH A VIRUS

If you suspect an object of being infected, first scan it using Kaspersky Small Office Security (see section "How to scan a

file, folder, disk, or another object for viruses" on page 44).

After the scan, if the application reports that the object is not infected, but you think that it is, you can do the following:

Move the object to Quarantine. Objects moved to Quarantine do not pose any threat to your computer. After the

databases are updated, Kaspersky Small Office Security will probably be able to clearly identify and remove the

threat.

Send the object to Virus Lab. Virus Lab specialists scan the object. If it turns out to be infected with a virus, they

immediately add the description of the new virus in the databases that will be downloaded by the application

with an update (see section "How to update application databases and modules" on page 43).

You can move an object to Quarantine using one of the two methods:

using the Move to Quarantine link in the Protection state window;

using the context menu of the object.

To move an object to Quarantine from the Protection state window:

1. Open the main application window.

2. In the top part of the window, use the Quarantine link to open the Protection status window.

3. On the Detected threats tab, follow the Quarantine link.

4. In the window that opens, select the object that you want to move to Quarantine.

To move an object to Quarantine using the context menu:

1. Open the Microsoft Windows Explorer window and go to the folder that contains the object that you want to

move to Quarantine.

2. Right-click to open the context menu of the object and select Move to Quarantine.

To send an object to the Virus Lab:

1. Go to the Virus Lab request page (http://support.kaspersky.com/virlab/helpdesk.html).

2. Follow the instructions on this page to send your request.

HOW TO RESTORE AN OBJECT THAT HAS BEEN DELETED

OR DISINFECTED BY THE APPLICATION

Kaspersky Lab recommends that you avoid restoring deleted and disinfected objects since they may pose a threat to

your computer.

If you want to restore a deleted or disinfected object, you can use a backup copy of it which was created by the

application when scanning the object.