User's Manual

Kaspersky Administration Kit 9
1.3. Distribution kit
This software product is supplied free-of-charge with any Kaspersky Lab's
application included into the package of Kaspersky Anti-Virus Business Optimal
and Kaspersky Corporate Suite (retail box version) and also available for
download from Kaspersky Lab's corporate website at www.kaspersky.com
.
1.4. Help desk for registered users
Kaspersky Lab offers a large service package, enabling its legal users to enjoy
all available features of Kaspersky Lab's products .
Once you purchase a license for any Kaspersky Lab's product included into
Kaspersky Anti-Virus Business Optimal or Kaspersky Corporate Suite, you
become a registered user of Kaspersky Administration Kit. After this you will
receive the following services during the term of your license:
• New versions of the anti-virus software application provided free of
charge;
• Phone or e-mail consultations on matters related to the installation,
configuration, and operation of the anti-virus application by phone or
based on requests sent using a web form;
When sending a request to the Technical support service, make sure
you specify information about the license for Kaspersky Lab's applica-
tion used in conjunction with Kaspersky Administration Kit.
• Information about new Kaspersky Lab applications and about new
computer viruses (for those who subscribe to the Kaspersky Lab
newsletter).
Kaspersky Lab does not provide information related to operation and use of your
operating system or various other technologies.
1.5. The purpose of the document
This Guide describes the purpose, general concepts, functions and general
operation schemes of Kaspersky Administration Kit application. Step-by-step
description of actions is provided in the Kaspersky Administration Kit Reference
Book. Functions described in this book are underlined.
In order to review questions that our users often ask Kaspersky Lab's support
specialists visit our website and follow the Services ÆKnowledge base link.
This section contains information about installation, configuration and functioning
of Kaspersky Lab's applications and about removal of most commonly spread
viruses and disinfection of infected files.