User's Manual

Appendix C 103
(iv) “Support Services” means
(a) Daily updates of anti-virus database;
(b) Free software updates, including version upgrades;
(c) Extended technical support via E-mail and phone hotline provided by
Vendor and/or Reseller;
(d) Virus detection and curing updates in 24-hours period.
4. Ownership Rights. The Software is protected by copyright laws.
Kaspersky Lab and its suppliers own and retain all rights, titles and interest in
and to the Software, including all copyrights, patents, trademarks and other
intellectual property rights therein. Your possession, installation, or use of the
Software does not transfer any title to the intellectual property in the Software to
you, and you will not acquire any rights to the Software except as expressly set
forth in this Agreement.
5. Confidentiality. You agree that the Software and the Documentation,
including the specific design and structure of individual programs and the Key
Identification File constitute confidential proprietary information of Kaspersky
Lab. You shall not disclose, provide or otherwise make available such
confidential information in any form to any third party without the prior written
consent of Kaspersky Lab. You shall implement reasonable security measures to
protect such confidential information, but without limitation to the foregoing shall
use best endeavors to maintain the security of the Key Identification File.
6. Limited Warranty
(i) Kaspersky Lab warrants that for [90] days from first download or
installation the Software will perform substantially in accordance with the
functionality described in the Documentation when operated properly and in the
manner specified in the Documentation.
(ii) You accept all responsibility for the selection of this Software to meet
your requirements. Kaspersky Lab does not warrant that the Software and/or the
Documentation will be suitable for such requirements nor that any use will be
uninterrupted or error free;
(iii) Kaspersky Lab does not warrant that this Software identifies all known
viruses, nor that the Software will not occasionally erroneously report a virus in a
title not infected by that virus;
(iv) Your sole remedy and the entire liability of Kaspersky Lab for breach of
the warranty at paragraph (i) will be at Kaspersky Lab option, to repair, replace or
refund of the Software if reported to Kaspersky Lab or its designee during the
warranty period. You shall provide all information as may be reasonably
necessary to assist the Supplier in resolving the defective item;
(v) The warranty in (i) shall not apply if you (a) make or cause to be made
any modifications to this Software without the consent of Kaspersky Lab, (b) use
the Software in a manner for which it was not intended or (c) use the Software
other than as permitted under this Agreement;
(vi) The warranties and conditions stated in this Agreement are in lieu of all
other conditions, warranties or other terms concerning the supply or purported