User Guide

62 Kaspersky
®
SMTP-Gateway 5.0
first scan. During subsequent scans the file is not scanned for viruses
provided that it has remained unchanged since the last scan. Thus, the
anti-virus application performance increases dramatically after the first
file scanning.
Question
: Do I need a license key ? Will the application work without it?
Kaspersky SMTP-Gateway will not work without a properly installed li-
cense key.
If you haven’t yet made a decision whether you wish to buy Kaspersky
SMTP-Gateway, we can provide you with a trial key, which will work for
a period of either two weeks or one month. The key will be disabled
when this period expires.
Question
: What happens when my license expires?
After expiration of the license, Kaspersky SMTP-Gateway will still work,
but it will not be able to use update anti-virus database The application
will still disinfect infected objects, but while doing so, it will use old anti-
virus database.
The anti-virus database updating from the Kaspersky Lab’s update
servers, using the update component, will not available. Even if you
copy the anti-virus database without using this component, the applica-
tion will not be able to use this database.
Therefore we cannot guarantee your protection against new virus infec-
tions.
Question: My application does not function.
What should I do?
First, check whether a solution to your problem is described in this
document, particularly in this section, or at our site (Services Æ For
customers Æ Technical Support Æ Online support).
In addition, we recommend that you apply for support to the dealer from
whom you purchased Kaspersky SMTP-Gateway, or write to the Tech-
nical Support Service ([e-mail]
) or at the address con-
tained in the license key information.
The following will facilitate prompt processing of your inquiry: