User Guide

108 Kaspersky Administration Kit

To troubleshoot the network connectivity, you can test the connection with this

workstation using the appropriate operating system tools, for example the Ping

command. If the test results show that the computer is connected to the network,

this means that Kaspersky AV Control Centre installed on this computer is

corrupted.

To ping the unavailable computer using Kaspersky

Network Control Centre,

select the Ping Computer… command from the Tools menu and enter the

numerical or the domain IP address of this computer in the corresponding text

field.

The Ping command may also be run from the info bar. To do this, switch to the

Off-Line tab and select the required computer from the list. Then select the Ping

command from the computer shortcut menu.

9.5. Receiving alerts from

workstations. The

Attention

flag

When a task running on a workstation generates one of the alerts, the program:

• places this alert on the Attention tab in the info bar;

• assigns the Attention status to this workstation. In the network pane, this

workstation is also indicated by the Attention icon (

) at the left of the

workstation icon.

To view details of a workstation with the Attention flag, follow these

steps:

1. Select the required alert on the Attention tab.

2. Select the Select object command from the alert shortcut menu.

The workstation that generated this alert will be selected in the

network pane.

3. In the workstation property pane, switch to the Tasks tab. The info

bar on the Tasks tab will show the last events that occurred on this

workstation (see Figure 95). To view details of an event, click it with

your mouse. The task that generated the corresponding alert will be

highlighted in the task list. The statistics frame will display the

performance statistics generated when the task was last started.