User Guide

48 Kaspersky Anti-Spam Personal
Kaspersky Anti-Virus 5.0 and Kaspersky Anti-Spam Personal are
installed on my computer. After I disabled loading Kaspersky Anti-Virus
at system startup (and, generally, each time I quit Kaspersky Anti-
Virus), spam filtering in Microsoft Outlook Express is also disabled.
What is the problem?
To filter spam in Microsoft Outlook Express, Kaspersky Anti-Spam
Personal uses the system modules of Kaspersky Anti-Virus Personal.
Therefore, when Kaspersky Anti-Virus Personal is disabled, spam filtering
becomes unavailable.
These system modules are included into the Kaspersky Anti-Spam
Personal distribution kit. If Kaspersky Anti-Spam has been installed
without Kaspersky Anti-Virus, these modules are always enabled and
cannot be unloaded. In this case, spam filtering is constantly performed.
I had both Kaspersky Anti-Virus Personal 5.0 and Kaspersky Anti-Spam
Personal installed on my computer. After I uninstalled Kaspersky Anti-
Virus Personal, the spam filtering functionality became also unavailable.
What is the problem?
The problem was solved for latest versions of Kaspersky Anti-Virus
Personal.
Probably, when you uninstalled the program, the auto-startup option for
Kaspersky Anti-Virus was disabled. When Kaspersky Anti-Virus was
uninstalled, this auto-startup mode was not restored for shared system
modules used by Kaspersky Anti-Spam.
To solve the problem, you have to reinstall Kaspersky Anti-Spam
Personal.
The installation of Kaspersky Anti-Spam Personal failed due to
inconsistency with Kaspersky Anti-Virus. What should I do?
To solve the problem, you should upgrade Kaspersky Anti-Virus to
version 5.0.
Occasionally Microsoft Outlook 2003 displays the message: «Error in
Registry for extension “Exchange Extensions;?”. The syntax or format
of the registry entry is incorrect. Check the registry settings and
compare the registry for this extension to other extensions in the
registry.». What should I do?
This message is caused by some error in Microsoft Outlook itself, the
description and solution of this problem are published at
http://support.microsoft.com/?kbid=823633