KASPERSKY LAB Kaspersky Anti-Spam Personal 1.
KASPERSKY ANTI-SPAM PERSONAL 1.0 User's Guide © Kaspersky Lab http://www.kaspersky.com © JSC Ashmanov & Partners http://www.ashmanov.
Contents CHAPTER 1. KASPERSKY ANTI-SPAM PERSONAL OVERVIEW............................ 5 1.1. What is Kaspersky Anti-Spam Personal............................................................... 5 1.2. Hardware and software requirements .................................................................. 6 1.3. Licensing policy ..................................................................................................... 7 1.4. Distribution kit ............................................................
Kaspersky Anti-Spam Personal APPENDIX C. ABOUT KASPERSKY LAB................................................................... 50 C.1. Other Kaspersky Lab Products .......................................................................... 51 C.2. Contact Us .......................................................................................................... 55 APPENDIX D. ABOUT JSC ASHMANOV & PARTNERS........................................... 56 APPENDIX E. THIRD PARTY SOFTWARE ..................
CHAPTER 1. KASPERSKY ANTISPAM PERSONAL OVERVIEW 1.1. What is Kaspersky Anti-Spam Personal Kaspersky Anti-Spam Personal is designed to protect Microsoft Outlook and Microsoft Outlook Express users from unsolicited e-mail messages (spam). Firstly, such protection is implemented through checking various attributes of the messages: sender's and recipient's address, message headers (including the From and To headers).
Kaspersky Anti-Spam Personal Messages that have any features characteristic of spam will be processed as described in para 3.3, page 25. We hope that your experience of using Kaspersky Anti-Spam Personal will be most satisfying and that you will appreciate its advantages based on the following features: • The use of artificial intelligence methods in the analysis of e-mail messages content (content filtering).
Kaspersky Anti-Spam Personal Overview 7 Kaspersky Anti-Spam Personal will work with Microsoft Outlook only if Microsoft Outlook had been installed on your computer before the installation of Kaspersky Anti-Spam Personal. 1.3. Licensing policy Licensing policy is based on the License Agreement that comes into effect as described in para 1.4.1, page 7.
Kaspersky Anti-Spam Personal Please read License Agreement carefully! If you do not agree with the terms and conditions of the License Agreement, you may return the retail box to the Kaspersky Anti-Spam dealer you purchased it from and the money you paid for subscription will be refunded to you on the condition that the envelope with the installation CD has remained sealed.
Kaspersky Anti-Spam Personal Overview 1.6. Formatting conventions Various formatting conventions are used throughout this Guide depending on the purpose of the particular part. These conventions are explained in the table below. Convention Bold font Meaning Menu titles, commands, window titles, elements of dialog boxes, etc. Note. Additional information, notes. Attention! Critical information that requires special attention.
CHAPTER 2. INSTALLING AND UNINSTALLING KASPERSKY ANTI-SPAM PERSONAL 2.1. Preparing for the installation Before installing Kaspersky Anti-Spam Personal read this chapter and the readme file that may contain the latest recommendations on the program installation After you have carefully reviewed the License Agreement and accepted its terms and conditions (see para 1.4.1, page 7), you may open the envelope with the installation CD. You will find file setup.exe in the main folder of the installation CD.
Installing and uninstalling Kaspersky Anti-Spam Personal 11 Step 1. Read the License Agreement The installation wizard will perform some preliminary work and display the text of the License Agreement (see Figure 1). Read it carefully and click the Yes button if you agree with the terms and conditions therein. In order to cancel the program installation, click the No button and terminate the installation process. Figure 1. The License Agreement text Step 2.
Kaspersky Anti-Spam Personal Figure 2. Selecting e-mail clients to be protected If you use Microsoft Outlook, you should select this program as the capabilities of Kaspersky Anti-Spam can be utilized more efficiently and comprehensively when it is used with Microsoft Outlook. Selecting both e-mail client programs is also a relevant option from a practical point of view.
Installing and uninstalling Kaspersky Anti-Spam Personal 13 could not find the license key automatically, you will have to specify the path to the license key file yourself. Kaspersky Anti-Spam Personal WILL NOT WORK without a license key! The installation wizard will then advise you that the installation process was completed successfully and that you have to restart your computer in order to complete the setup. During the reboot the application services will be registered with your system.
Kaspersky Anti-Spam Personal Figure 4. Anti-Spam menu and additional toolbar with colored buttons in the Microsoft Outlook window Although the default settings of Kaspersky Anti-Spam Personal ensure everything required to detect spam and move it into special quarantine folders, there is a provision for a manual program configuration. When Kaspersky Anti-Spam Personal is run for the first time, the address extraction wizard will help you add addresses from your address book to your Friends list.
CHAPTER 3. WORKING WITH MICROSOFT OUTLOOK 2000-2003 Kaspersky Anti-Spam Personal is a powerful tool for detecting spam in incoming e-mail messages that you receive. When installed, the program is integrated into Microsoft Outlook and supports POP3, IMAP4 and Microsoft Exchange protocols. Kaspersky Anti-Spam Personal starts automatically with Microsoft Outlook and detects spam, filtering all incoming messages and moving messages identified as spam into special quarantine folders.
Kaspersky Anti-Spam Personal As you proceed using your e-mail client program, a proper quarantine folders configuration will be developed (see Figure 5). Figure 5. Spam quarantine folder and its content The above figure is the illustration of the case when a SPAM message is detected. Therefore, a Spam subfolder was created within the Inbox folder where the spam message was moved. This prevents cluttering of the Inbox folder with spam messages.
Working with Microsoft Outlook 2000-2003 17 Figure 6. Spam statistics for the month by categories By choosing a desired reporting period, the user can view statistics for a Day, Month or Total statistical data (information for the entire period of e-mail monitoring). To reset the total statistics (clear existing data and start again) press Reset. Statistical data on received spam messages is accumulated and displayed without any need for user’s interference.
Kaspersky Anti-Spam Personal In some situations, Kaspersky Anti-Spam Personal commands should be used (for details see para 3.2, page 18). Particularly, in the previous chapters of this User's Guide it was repeatedly recommended that you create a list of Friends (that is trustworthy people whose messages will never be considered spam) before you start actively using Kaspersky Anti-Spam Personal (see para 3.2.1, page 19). 3.2.
Working with Microsoft Outlook 2000-2003 19 each button is provided with a tooltip displayed when the mouse cursor points to it. This toolbar can be easily shown or hidden by View | Toolbars | Anti-Spam menu command in Microsoft Outlook. Help... menu item displays online Help system. About Kaspersky Anti-Spam... menu item displays information about the program, its version, registered user and the license key.
Kaspersky Anti-Spam Personal Figure 8. Extract Addresses Wizard Figure 8 shows that you can create a list of friends or enemies while extracting the addresses. Depending on the folder selected, the addresses will be extracted from messages or from the Contacts database (if the Contacts folder is selected in Microsoft Outlook). Manage Friends... and Manage Enemies... commands, as the names imply, let the user edit the existing friends and enemies lists.
Working with Microsoft Outlook 2000-2003 21 Figure 9. Manage Friends List dialog box available via Anti-Spam | Manage Friends... menu item Pressing the Add... or the Edit... button in the Manage Friends or doubleclicking an existing record will open a dialog box for entering or editing the e-mail address (see Figure 10). Figure 10.
Kaspersky Anti-Spam Personal Using this window, the user can edit the existing address or type in a new address. Remove button deletes the selected address from the existing list. The Address Book... button lets the user extract addresses from the Microsoft Outlook address book (see Figure 11). Figure 11. Extracting addresses from the Microsoft Outlook address book and adding them to the Friends list In order to add an address, press Friend-> and OK button.
Working with Microsoft Outlook 2000-2003 23 It is Spam and It is Not Spam commands instruct Kaspersky Anti-Spam Personal to consider the selected message spam (or not spam respectively). Kaspersky Anti-Spam Personal uses such messages as samples for the antispam database update and uses them in the future for filtering incoming messages. For the sake of efficiency it is recommended not to store large amount of local spam samples.
Kaspersky Anti-Spam Personal Figure 13. Dialog box for selecting actions to be applied to a message that was not considered spam Dialog boxes shown above on Figure 12 and Figure 13 are used for selecting additional actions to be applied in addition to the standard actions, such as: move spam to the quarantine folders, etc.
Working with Microsoft Outlook 2000-2003 25 Figure 14. Purge spam folders dialog box For multiple accounts inside the single Microsoft Outlook profile messages may reside in different message stores on mail servers and local computer, and each message store has its own quarantine folders. If you choose Only current message store option then the quarantine folders of only current store are purged. All message stores option purges all quarantine folders at once. 3.3.
Kaspersky Anti-Spam Personal Figure 15. Filter tab of the Options dialog box If the Use filter in current profile box is checked, it means that all settings within this tab will be applied to the current Microsoft Outlook profile. No spam filtering for this profile will be provided if this box is unchecked. Other settings determine actions to be performed on each particular spam category. For example, a message may be marked as read (if the Mark as read box is checked).
Working with Microsoft Outlook 2000-2003 27 Microsoft Outlook window as it will be possible to sort, group and to perform other standard actions using Microsoft Outlook categories. Instead of moving spam messages into the quarantine folders it is possible to delete them (move to the 'Deleted Items folder) or permanently delete such messages (Destroy option). The visual appearance can be altered via the General tab of the Options dialog box (Use splash on startup and Show toolbar options) (see Figure 16).
Buttons Kaspersky Anti-Spam Personal open standard dialog boxes used for selecting new folders (names give access to the content of the corresponding and locations). Buttons files. Restore defaults button restores default settings for the current tab of the dialog box. Clear folder button deletes all the spam samples files and purges your local antispam database completely. You should timely repeat this operation as spam samples rapidly become obsolete.
CHAPTER 4. WORKING IN THE MICROSOFT OUTLOOK EXPRESS ENVIRONMENT Kaspersky Anti-Spam Personal is also capable of working with Microsoft Outlook Express e-mail client. Its installation and integration with Microsoft Outlook Express is described in para 2.2, page 10 and para 2.3, page 13.
Kaspersky Anti-Spam Personal Figure 17. Anti-Spam menu and additional toolbar in the Microsoft Outlook Express window An additional Anti-Spam menu and a toolbar with six colored buttons are added in the Microsoft Outlook Express window. Kaspersky Anti-Spam Personal commands are run via the Anti-Spam menu added to the Microsoft Outlook Express menu (see Figure 18). Figure 18.
Working in the Microsoft Outlook Express environment 31 Help... menu item displays online Help system. About Kaspersky Anti-Spam... menu item displays information about the program, its version, registered user and the license key that determines the rights for using this program copy. As was already mentioned, trustworthy correspondents are called Friends whose messages will never be considered spam. The opposite of a friend is an Enemy whose messages are always considered spam.
Kaspersky Anti-Spam Personal In the Microsoft Outlook Express environment the user will need to additionally setup Kaspersky Anti-Spam Personal in order to create quarantine folders and move spam messages into them. Custom settings can be adjusted in the Options dialog box (see Figure 19) that opens after selection of Anti-Spam | Options... menu item (see Figure 18). Figure 19.
Working in the Microsoft Outlook Express environment 33 that can be performed on the spam messages in the Microsoft Outlook Express environment is limited. The most essential difference is that the quarantine folders cannot be created automatically and that spam messages cannot be automatically moved into them. Instead, the default action for spam messages of different types is marking them with various colors that can be adjusted and moving them into the Deleted Items folder.
Kaspersky Anti-Spam Personal Figure 20. Microsoft Outlook Express Message Rules dialog box All actions should be repeated for each message type. Figure 20 shows the selected SpamTest (Spam) line. We will illustrate the required actions using this spam example. Press the Modify... button. This will open Edit Mail Rule dialog box (see Figure 21).
Working in the Microsoft Outlook Express environment 35 Figure 21. Microsoft Outlook Express Edit Mail Rule dialog box Here you can see how the Edit Mail Rule dialog box looks like after you have checked the Move it to the specified folder box. Do not forget to uncheck the Delete it box in the Actions list. Then point your mouse cursor to the underlined word specified (in the Rule Description frame) and left-click it. This will open the Move dialog box (see Figure 22).
Kaspersky Anti-Spam Personal Figure 22. The Move dialog box for selecting the destination folder Select the Spam folder created earlier. Close the dialog box by clicking the OK button and return to the Edit Mail Rule dialog box (see Figure 23).
Working in the Microsoft Outlook Express environment 37 Figure 23. Microsoft Outlook Express Edit Mail Rule dialog box after a moving rule has been created Figure 23 demonstrates (in the Rule Description section) the rule used to move spam messages with [!! SPAM] marker in its Subject field into the Spam folder.
Kaspersky Anti-Spam Personal Figure 24. Appearance of the Filter tab after a Microsoft Outlook Express rule has been created Comparing Figure 24 with Figure 19, note that Move to 'Deleted Items' folder box is unchecked and the messages area of the dialog box contains note Corresponding Outlook rule was modified by user. When working with Microsoft Outlook Express the spam statistics can be viewed the same way as described in para 3.1, page 15 for Microsoft Outlook.
CHAPTER 5. UPDATING THE ANTI-SPAM DATABASE The program downloads the anti-spam database used for spam detection from the Kaspersky Lab servers and updates the existing anti-spam database. The settings used for the anti-spam database updating are available via AntiSpam | Options... menu item in the Update tab of the Options dialog box (see Figure 25). Figure 25.
Kaspersky Anti-Spam Personal All default settings are set so that the automatic update will be performed daily. You can alter the frequency of updates by selecting a desired interval from the Frequency list. If the Use automatic update box is unchecked then only manual launch of the updating process is available. In order to launch this process manually, click the Run updater... button (or use Start | Programs | Kaspersky Anti-Spam Personal | Update menu item if you find it more convenient).
Updating the Anti-Spam database 41 Check the Custom source box (see Figure 26) to select a local source folder. Then click the button to open a standard Windows dialog box to select a folder (a local or a network folder), select a folder and click OK. Here you can also enter the address of your own update web server (instead of a local folder) if you have such server. If you are connected to the Internet through a proxy server, you will have to check the Use Proxy Server box (see Figure 26).
Kaspersky Anti-Spam Personal Technically, the update process involves the following actions: 1. The anti-spam database is downloaded from the source specified at the startup (an update server or a local folder) and stored in the specified folder on your hard drive. 2. While downloading, integrity and validity of the new anti-spam database is tested.
APPENDIX A. ADDITIONAL INFORMATION ABOUT KASPERSKY ANTI-SPAM PERSONAL In this appendix additional data about the structure of disk folders of Kaspersky Anti-Spam Personal is provided. Although this information is not necessarily required for the program's everyday operation, it may be useful to some users.
Kaspersky Anti-Spam Personal CFData and CFUpdate folders are designed to store files with the anti-spam database and its updates. Files specific for each mail user are stored separately. By default, the corresponding folders are located in the Documents and Settings folder (if this was not changed by the user via the General tab of the Options dialog box - see Figure 16). Figure 29. SpamTest folders for various users These folders contain Samples subfolder with spam examples.
Appendix A Figure 30. Viewing the log file with Notepad From this file you can obtain information on the program operation and on error codes. Discussed below is the centralized update process of the network anti-spam database. If you use a local area network (LAN), then in order to update the antispam database on multiple computers, you will find it more convenient to download it once to a local corporate server instead of performing multiple updates.
APPENDIX B. FREQUENTLY ASKED QUESTIONS Which e-mail protocols are supported by Kaspersky Anti-Spam Personal in the Microsoft Outlook 2000-2003 environment? Kaspersky Anti-Spam Personal provides full support of POP3, IMAP4 and Microsoft Exchange protocols. Web mail protocols (MSN, Hotmail) are not supported.
Appendix A [!! SPAM] [?? Probable Spam] [--Obscene--] or [--Formal Message--]. Then these messages will be received by your e-mail program and you will be able to adjust your e-mail program's rules so that messages bearing these tokens will be processed as you wish (deleted, moved to a certain folder, etc.) My license key is expired and the updating feature is no longer available.
Kaspersky Anti-Spam Personal Kaspersky Anti-Virus 5.0 and Kaspersky Anti-Spam Personal are installed on my computer. After I disabled loading Kaspersky Anti-Virus at system startup (and, generally, each time I quit Kaspersky AntiVirus), spam filtering in Microsoft Outlook Express is also disabled. What is the problem? To filter spam in Microsoft Outlook Express, Kaspersky Anti-Spam Personal uses the system modules of Kaspersky Anti-Virus Personal.
Appendix A 49 To resolve the problem completely it is recommended to install Microsoft Office 2003 Service Pack 1 or most recent. To quickly solve it you may close Microsoft Outlook 2003 and make the mouse double click on the file ExchExt.reg, which is placed in the Kaspersky Anti-Spam Personal installation folder.
APPENDIX C. ABOUT KASPERSKY LAB Founded in 1997, Kaspersky Lab has become a recognized leader in information security technologies. It produces a wide range of data security software and delivers high-performance, comprehensive solutions to protect computers and networks against all types of malicious programs, unsolicited and unwanted email messages, and hacker attacks. Kaspersky Lab is an international company.
Appendix C updated in real-time every 3 hours. The company provides its customers with a 24-hour technical support service, which is available in several languages to accommodate its international clientele. C.1. Other Kaspersky Lab Products Kaspersky Anti-Virus® Personal ® Kaspersky Anti-Virus Personal protects home computers running Windows 98/ME, 2000/NT/XP from all types of known viruses, including Riskware.
Kaspersky Anti-Spam Personal XP as well as MS Office 2000 applications. Kaspersky Anti-Virus® Personal Pro includes an easy-to-use application for automatic retrieval of daily updates to the anti-virus database and the program modules. A second-generation heuristic ® analyzer efficiently detects even unknown viruses. Kaspersky Anti-Virus Personal includes many interface enhancements, making it easier than ever to use the program.
Appendix C any corrupted files transferred from a PC or an extension card, from ROM files, and from databases. This software package includes an optimal combination of the following anti-virus tools: • anti-virus scanner to scan the data stored on both the PDA and extension card on demand; • anti-virus monitor to intercept viruses in files that are either copied from other handhelds or are transferred using HotSync™ technology.
Kaspersky Anti-Spam Personal system that is fully compatible with the specific needs of your network configuration. ® Kaspersky Corporate Suite provides comprehensive anti-virus protection for: • Workstations running Windows 98/ME, Windows NT/2000/XP, and Linux; • File and application servers running Windows NT 4.0 Server, Windows 2000, 2003 Server/Advanced Server, Novell Netware, FreeBSD, OpenBSD and Linux; • E-mail systems, including Microsoft Exchange Server 5.
Appendix C Kaspersky® Anti-Spam Personal software package is a powerful tool that ensures detection of spam in the flow of e-mail messages incoming via POP3 and IMAP4 protocol (only for Microsoft Outlook). The filtering process involves the analysis of all attributes of the letter (sender's and recipient's addresses and headers), content filtration (analysis of the content of the letter, including the Subject and attached files), as well as unique linguistic and heuristic algorithms.
APPENDIX D. ABOUT JSC ASHMANOV & PARTNERS E-mail messages filtering technology used by Kaspersky Anti-Spam Personal was developed by JSC Ashmanov & Partners. JSC ASHMANOV & PARTNERS is a leading Russian developer of semantic analysis and automatic text classification systems and other artificial intelligence technologies. Currently, in cooperation with Kaspersky Lab, the company is developing a www-traffic filtering system to be used for corporate internet access control.
APPENDIX E. THIRD PARTY SOFTWARE In the process of development of Kaspersky Anti-Spam Personal, the following third party software was used: 1. Berkeley DB 1.85 library can be used on the following terms and conditions: Copyright (c) 1990, 1993, 1994 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Margo Seltzer.
2. Kaspersky Anti-Spam Personal Expat 1.95.2 library can be used on the following terms and conditions: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper.
APPENDIX F. INDEX A Address book.............................. 22 Anti-spam database updating . 5, 39 Anti-Spam menu....................18, 30 C Message attributes ........................5 Microsoft Outlook categories.......26 Microsoft Outlook Express rules.29, 33 P Content filtering ............................ 5 Copyright .................................... 57 POP3 protocol .............................29 Postinstallation setup ..................14 Program Installation ......................