System information

8 Kaspersky Internet Security 2009
Note
If you are not yet a registered user of Kaspersky Lab's applications, you can
fill out a registration form
(https://support.kaspersky.com/en/PersonalCabinet/Registration/Form/).
During the registration you will have to supply the activation code or key file
name.
You will receive a Technical Support service specialist's response to your
request in your Personal Cabinet
(https://support.kaspersky.com/en/PersonalCabinet) and at the e-mail
address you have specified in your request.
Describe the problem you have encountered in the request web form with as
much detail as possible. Specify the following in the mandatory fields:
 Prompt type. Questions most frequently asked by users are
grouped into special topics, for example "Product
installation/removal problem" or "Virus scan/removal problem". If
you have not found an appropriate topic, select "General Question".
 Application name and version number.
 Prompt text. Describe the problem you have encountered with as
much detail as possible.
 Client number and password. Enter the client number and the
password which you have received during the registration at
Technical Support service website.
 E-mail address. The Technical Support service specialists will use
this e-mail address to send their answer to your question.
Technical support by phone
If you have a problem requiring urgent help, you can call the Technical
Support service located in your town. Please do not forget to supply
necessary information (http://support.kaspersky.com/support/details) when
you apply to Russian (http://support.kaspersky.com/support/support_local)
or international (http://support.kaspersky.com/support/international)
Technical Support. This will help our specialists to process you request as
soon as possible.