System information

Introduction 7
CONTACTING THE SALES DEPARTMENT
If you have questions regarding selecting or purchasing the application or
extending the period of its use, you can phone Sales Department specialists in
our Central Office in Moscow at:
[phone], [phone], [phone].
The service is provided in Russian or English.
You can send your questions to the Sales Department to e-mail address
[e-mail].
CONTACTING THE TECHNICAL SUPPORT
SERVICE
If you already purchased the application you can obtain information about it from
the Technical Support service by phone or via internet.
The Technical Support service specialists will answer your questions regarding
the installation and the use of the application and if your computer has been
infected, will help you eliminate the consequences of the activities of malware.
Before contacting the Technical Support service please read the support rules
(http://support.kaspersky.com/support/rules).
An e-mail request to the Technical Support service (for registered users
only)
You can ask your question to the Technical Support Service specialists by
filling out a Helpdesk web form
(http://support.kaspersky.com/helpdesk.html).
You can send your question in Russian, English, German, French or
Spanish.
In order to send an e-mail message with your question, you must indicate
the client number obtained during the registration at the Technical Support
service website along with your password.