System information

Introduction 13
SUPPORT FEATURES
The application includes a number of support features. They are designed to
provide maintain the application up-to-date, expand the capabilities of the
program and to assist you as you use it.
Kaspersky Security Network
Kaspersky Security Network – a system providing an automatic transfer of
reports about detected and potential threats into the centralized database.
This database ensures an even faster reaction to most common threats and
notification of users about virus outbreaks.
License
When you purchase Kaspersky Internet Security, you enter into a licensing
agreement with Kaspersky Lab which governs the use of the application as
well as your access to application database updates and Technical Support
over a specified period of time. The term of use and other information
necessary for full functionality of the application are provided in a key file.
Using the License function you can obtain details of the license you are
using, purchase a new license or renew your current license.
Support
All registered Kaspersky Internet Security users can take advantage of our
technical support service. In order to learn where exactly you can receive
technical support, use the Support function.
By following the corresponding links you can access Kaspersky Lab product
users' forum, send an error report to Technical Support, or application
feedback by completing a special online form.
You also have access to online Technical Support, Personal User Cabinet
Services; and our personnel will be always happy to provide you with
telephone support for Kaspersky Internet Security.
HEURISTIC ANALYSIS
Heuristics are used in some real-time protection components, such as File Anti-
Virus, Mail Anti-Virus, and Web Anti-Virus, and in virus scans.