User guide

K A S P E R S K Y S E C U R I T Y N E T W O R K D A T A C O L L E C T I O N S T A T E M E N T
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regarding protection and use of confidential information. After collected data reaches Kaspersky Lab it is stored on a
server with physical and electronic security features as customary in the industry, including utilization of login/password
procedures and electronic firewalls designed to block unauthorized access from outside of Kaspersky Lab. Data collected
by Kaspersky Security Network covered by this Statement is processed and stored in the United States and possibly
other jurisdictions and also in other countries where Kaspersky Lab conduct business. All Kaspersky Lab employees are
aware of our security policies. Your data is only accessible to those employees who need it in order to perform their jobs.
Any stored data will not be associated with any personally identifiable information. Kaspersky Lab does not combine the
data stored by Kaspersky Security Network with any data, contact lists, or subscription information that is collected by
Kaspersky Lab for promotional or other purposes.
C. USE OF THE COLLECTED DATA
How Your Personal Information Is Used
Kaspersky Lab collects the data in order to analyze and identify the source of potential security risks, and to improve the
ability of Kaspersky Lab‟s products to detect malicious behavior, fraudulent websites, crimeware, and other types of
Internet security threats to provide the best possible level of protection to Kaspersky Lab customers in the future.
Disclosure of Information to Third Parties
Kaspersky Lab may disclose any of the information collected if asked to do so by a law enforcement official as required or
permitted by law or in response to a subpoena or other legal process or if we believe in good faith that we are required to
do so in order to comply with applicable law, regulation a subpoena, or other legal process or enforceable government
request. Kaspersky Lab may also disclose personally identifiable information when we have reason to believe that
disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating
this Statement, the terms of your agreements with the Company or to protect the safety of our users and the public or
under confidentiality and licensing agreements with certain third parties which assist us in developing, operating and
maintaining the Kaspersky Security Network. In order to promote awareness, detection and prevention of Internet
security risks, Kaspersky Lab may share certain information with research organizations and other security software
vendors. Kaspersky Lab may also make use of statistics derived from the information collected to track and publish
reports on security risk trends.
Choices available to you
Participation in Kaspersky Security Network is optional. You can activate and deactivate the Kaspersky Security Network
service at any time by visiting the Feedback settings under your Kaspersky Lab product‟s options page. Please note,
however, if you choose to deactivate the Kaspersky Security Network service, we may not be able to provide you with
some of the services dependent upon the collection of this data. Once the service period of your Kaspersky Lab product
ends, some of the functions of the Kaspersky Lab software may continue to operate, but information will no longer be
sent automatically to Kaspersky Lab.
We also reserve the right to send infrequent alert messages to users to inform them of specific changes that may impact
their ability to use our services that they have previously signed up for. We also reserve the right to contact you if
compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and
purchase agreements.
Kaspersky Lab is retaining these rights because in limited cases we feel that we may need the right to contact you as a
matter of law or regarding matters that may be important to you. These rights do not allow us to contact you to market
new or existing services if you have asked us not to do so, and issuance of these types of communications is rare.
D. DATA COLLECTION RELATED INQUIRIES AND COMPLAINTS
Kaspersky Lab takes and addresses its users‟ Data Collection concerns with utmost respect and attention. If you believe
that there was an instance of non-compliance with this Statement with regard to your information or data you have other
related inquiries or concerns, you may write or contact Kaspersky Lab at email: support@kaspersky.com.
In your message, please describe in as much detail as possible the nature of your inquiry. We will investigate your inquiry
or complaint promptly.
Provision of information is voluntary. An option of data collection can be disabled by the user at any time in section
"Feedback" on the page "Settings" of any appropriate Kaspersky product.
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