Manual
8.780-013.0 • Xpert-HD • Rev. 10/12
13
 PRESSURE WASHER Troubleshooting Guide
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
LOW OPERATING
PRESSURE
Insuffi cient water supply. Closed 
faucet. Inlet hose kinked
Use larger garden hose; clean inlet water 
screen. Open faucet.
Clogged inlet hose strainer Check plumbing system for leaks. Retape 
leaks with tefl on tape.
Faulty or mis-adjusted unloader 
valve
Adjust unloader for proper pressure. Install 
repair kit when needed. Call local distributor. 
Worn packing in pump Call Dealer Customer Support.
Machine has been stored in freez-
ing temperatures
Thaw out machine completely, including 
hose, spray gun and wand.
Slow engine RPM Call local distributor.
FLUCTUATING 
PRESSURE
Worn or dirty pump valves Call local distributor.
Nozzle is obstructed Blow out or remove debris with fi ne needle.
Pump sucking air, inlet hose 
leaking
Check that all hoses and fi ttings are airtight. 
Turn off machine and trigger spray gun until 
a steady fl ow of water emerges through the 
nozzle.
Insuffi cient water supply Turn water on full force. Check garden hose 
for kinks, leaks or blockage.
PRESSURE LOW 
AFTER PERIOD OF 
NORMAL USE
Nozzle worn Replace nozzle.
Unloader valve worn Replace unloader valve.
ENGINE WILL NOT 
START OR STOPS 
WHILE OPERATING 
Low oil shutdown Fill engine with oil.
Out of gas Fill fuel tank.
Water in gasoline Drain gas tank; fi ll with clean fuel.
ENGINE IS
OVERLOADED
Nozzle partially blocked Clean nozzle.
Excessive pressure from high 
engine RPM
Adjust engine throttle to lower RPM.
WATER OR OIL 
LEAKING FROM 
BOTTOM OF PUMP
A small amount of leaking is 
normal
If excessive leaking occurs, Call local 
distributor.
PRESENCE OF
WATER IN PUMP OIL
(BXD Comet & G 
Pump Series Only) 
Water sprayed at machine Change oil. Direct spray away from machine.
High humidity in air Check and change oil twice as often.
Piston packing worn. Oil seal worn. Call local distributor.










