Warranty

Kärcher North America- Home & Garden - Consumer Products Page 1 of 3 April 1, 2010

KÄRCHER NORTH AMERICA

HOME & GARDEN CONSUMER PRODUCTS DIVISION

FULL CIRCLE PRODUCT COVERAGE PLAN

30- Day Satisfaction Guaranteed:

As the world's largest cleaning equipment manufacturer, KÄRCHER is the international benchmark.

We set standards in technology, service and design to provide optimum benefit for our customers and

to satisfy our customers’ requirements.

KÄRCHER is proud to offer the highest standard of Satisfaction Guaranteed. If you are not

completely satisfied, return your purchase within 30 days from the date of purchase with the original

receipt and receive a full refund.

Return and Warranty Support Policy:

Kärcher is pleased to provide support to any residential consumer who experiences issues following

their purchase of a new residential Kärcher pressure washer or accessory from any of our authorized

distributors or retailers. During the first 30 days, you may return it to the place of purchase for a

refund or exchange. Returned items must be complete. Before returning items purchased online, first

check with the retailer.

If the Kärcher residential pressure washer or accessory has been opened and used or if past 30 days

since purchase, Kärcher will continue to provide support during the warranty period to include, at our

option, the repair or replacement of the item. Consumers may at any point of ownership contact

Kärcher North America Home & Garden Customer Care line at 800-537-4129 for any type of help

including replacement of missing or broken parts, location assistance for authorized service centers,

participation in our industry leading Rapid Exchange Program, the purchase of accessories or

obtain technical support. Additional information and support for residential products is available online

at www.karcherresidential.com to include warranty registration, online help, frequently asked

questions (FAQs), owner’s manuals (view or download), service center location lookup, listings of

popular accessories and where to buy, and the history of the Kärcher brand.

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KÄRCHER NORTH AMERICA HOME & GARDEN CONSUMER PRODUCTS DIVISION FULL CIRCLE PRODUCT COVERAGE PLAN 30- Day Satisfaction Guaranteed: As the world's largest cleaning equipment manufacturer, KÄRCHER is the international benchmark. We set standards in technology, service and design to provide optimum benefit for our customers and to satisfy our customers’ requirements. KÄRCHER is proud to offer the highest standard of Satisfaction Guaranteed.
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Limited 12 month warranty Electric pressure washers (Kärcher K-Series) This Kärcher product is warranted by Kärcher to be free of defects in workmanship and materials under normal use for a period of one (1) year on parts and labor. Specific warranty applies to: • Electric motors and pumps carry a one (1) year parts and labor warranty. • Frames, handles and other structural components carry a one (1) year parts and labor warranty. • Electrical components, switches, etc.
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Limited 12 month warranty Residential gasoline pressure washers (Kärcher G-Series) This Kärcher product is warranted by Kärcher to be free of defects in workmanship and materials under normal use for a period of one (1) year on parts and labor. Specific warranty applies to: • Pumps are warranted for one (1) year on parts and labor. • Frames, handles and other structural components carry a one (1) year parts and labor warranty.