Operations and Maintenance Manual

JANUS

Multi-Protocol Reader 2.4: Appendix

Confidential UM 360467-110 Revision: B Page 245 of 247

All information contained herein is proprietary to, and may only be used with express, written permission from, Kapsch TrafficCom Canada Inc.

FILE: UM 360467-110 REV B3 MPR 2.4 CLEAN.DOCX 03/02/2021 1:01

Kapsch TrafficCom

Appendix C UI Reader Status Indicators

The reader web page banner provides a number of status indicators. The following indicate problem

conditions:

Indicates a problem with one or more lane (zone) controllers or the

connections to those lane (zone) controllers.

Indicates problem with Reader to Reader Synchronization.

NTP is enabled, but there is a NTP connection issue, or the reader's

time offset is higher than the configured maximum limit. Check the

configured NTP IP address settings on the Time page.

Indicates a problem with the reader Channel Group Controller (CGC).

The reader software automatically attempts to resolve this issue.

Indicates a problem with the Reader frame sequence configuration.

Check the Tag Protocols page. An empty protocol frame sequence

can trigger this.

Indicates a problem connecting with adjacent readers via the Inter-

Reader (IR) network. Check inter-reader settings on all readers.

The reader CPU load is high (above 50%).

The reader CPU load is extreme (above 80%).

The browser UI can't communicate with the reader.

Trouble shoot: Check if the reader has been powered off.

Check if a gateway setting is configured when not required.