Operations and Maintenance Manual

_
JANUS
®
Multi-Protocol Reader 2.4 Maintenance Instructions
Confidential UM 360467-110 Revision: B Page 189 of 247
© Kapsch TrafficCom Canada Inc. 2021
All information contained herein is proprietary to, and may only be used with express, written permission from, Kapsch TrafficCom Canada Inc.
FILE: UM 360467-110 REV B3 MPR 2.4 CLEAN.DOCX 03/02/2021 1:01
Kapsch TrafficCom
Troubleshooting tree: Synchronization not working
Sync LED is not
Solid Green
Active CTM
Is sync LED Off
Is sync LED flashing
Red
Is Sync Enabled
Status Page
shows Sync Up
Enable/
configure Sync
on Web Page
Faulty
Hardware,
replace SPM or
CTM
Is frame time same
on all readers
Is Sync settings
same on all
readers
Align frame
timing on all
readers
Align Sync
settings on all
readers
Verify Sync
Network
Connections
Sync LED is
Orange. Sync is
recovering
within timeout
Align Frame
timing on all
readers on sync
Network
Align Sync
Settings on all
readers on sync
Network
YES No
Yes
Yes No
No
No
Yes
Yes
Yes
No
No