Operations and Maintenance Manual

JANUS

Multi-Protocol Reader 2.4 Maintenance Instructions

Confidential UM 360467-110 Revision: B Page 181 of 247

All information contained herein is proprietary to, and may only be used with express, written permission from, Kapsch TrafficCom Canada Inc.

FILE: UM 360467-110 REV B3 MPR 2.4 CLEAN.DOCX 03/02/2021 1:01

Kapsch TrafficCom

6. TROUBLESHOOTING AND TESTING

Troubleshooting Methodology

Troubleshooting trees are provided for resolving the most common Reader issues. A Test and Replace

methodology is used for servicing the Reader system. The general steps are:

1. Test all symptoms that may have attributed to the reported system fault. Use the following suggestions to reveal

faults:

• Examine the reader Status web page (see Error! Reference source not found., page Error!

Bookmark not defined.).

• Examine the trouble log files for any reported issues with the Reader (page 150).

• Observe the status LEDs on the Reader front panel (see LED Status, page 183).

Replace a suspected faulty component.

Continue with symptom testing and component replacement until there are no fault symptoms.