User's Manual

USER MANUAL: T500 Tag Programming Station (TPS) Document A316000-699

Can’t read or program transponders

- Verify that a transponder is present in the antenna unit.

- Check the PC COM port configuration (Supervisor | Configuration menu item, Communications tab).

For example, if the mouse is on COM1, change the tag programmer port to COM2. By default, COM1 is

used.

- Verify the connection between the TPU and the PC. Check for any loose RF and data cables.

- The data cable must be connected between the tag programmer port labeled “RF Control” and the

antenna unit port labeled “RF Control”. (See also the Note in the diagram in section 1.1.)

- Verify the PC COM port configuration under the Supervisor | Configuration | menu.

Communication Error

Can be caused by one of the following:

- Check serial connection between PC and the tag programmer unit.

- Check serial connection between AU and the tag programmer unit.

- Check that TPU power is on.

- Check the PC COM port configuration. If the tag programmer is connected via COM2, this must be

reflected in the Supervisor | Configuration menu, under the “Communications” tab.