Manual

Shipping Firearms For
Service
Kahr handguns returned to the fac-
tory for service or repair should be
sent to:
K.A.I.
130 Goddard Memorial Dr.
Worcester, MA 01603
Attn: Service Dept.
Contact Kahr Arms
Customer Service
Dept. at: [phone] to receive a
“Return Authorization” Number
before shipping a firearm to the fac-
tory.
F
irearms shipped to the factory must
be sent prepaid. THE KAHR SER-
VICE DEPARTMENT CAN NOT
ACCEPT COLLECT SHIPMENTS.
The Federal Firearm Control Act
does not prohibit an individual from
shipping a firearm directly to the
manufacturer for service or repair.
However, some states or localities
prohibit this. If you live in such a
location, have a Federally Licensed
Firearms dealer ship the firearm. It
will be returned to the dealer after
being serviced.
Handguns must be shipped prepaid
via UPS AIR or FEDEX. Persons who
do not hold a Federal Firearms
License are prohibited by federal
law from shipping a handgun by
mail. Handguns mailed in violation
of the law are impounded by the
Post Office.
Enclose a letter that includes refer-
ence to the factory “Return
Authorization” Number, your name,
address, telephone number, and ser-
ial number and model of the
firearm. Describe in detail the trou-
ble you have experienced with your
firearm, or the work you wish to have
done. Stating only that the firearm
“needs repair” is inadequate infor-
mation. Please enclose copies of
any previous correspondence.
Please do not include holsters, cus-
tom grips, or accessories with any
firearm being shipped to the factory
for service.
Service work performed, other than
approved Warranty repairs, will
carry a minimum charge of $15.00
plus a $15.00 return shipping and
handling charge.
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