Getting Started Guide

22
Metal surface of SIM card has dirt; wipe the metal contacts with clean cloth.
SIM card is not installed properly; install the SIM card correctly according to the
instructions.
SIM card is damaged; contact your network service provider.
Unable to connect to the network
Signal is weak; please move to where the signal is strong and retry.
Beyond the coverage area of network service provider
Invalid SIM card; contact your network service provider.
Can’t make calls
Make sure you tap the Call key after dialing.
Please confirm whether the call is forbidden due to arrears.
Please make sure the SIM card is valid.
Check whether the call barring function is enabled.
Call quality is poor
Check if the volume is appropriate.
Radio waves can’t be communicated effectively in poor reception areas such as tall
buildings or basements.
Can’t answer calls
Make sure your phone is on and connected to the network.
Please confirm whether the call is forbidden due to arrears.
Please make sure the SIM card is valid.
Check whether the call barring function is enabled.
Can’t be heard
Make sure the microphone is turned on.
Keep the microphone in the lower part of the phone close to your mouth.
Standby time is short
The standby time depends on the system settings of the network, and may be in a poor