User Manual
ENGLISH
43
Data Size:  B6L (182 mm x 128 mm)
Book Size:  B6L (182 mm x 128 mm)
Troubleshooting
Symptom Remedy
Bluetooth®
Sound is being interrupted 
or skipped during playback 
of a Bluetooth audio player.
•  Reduce the distance between the unit and the Bluetooth 
audio player.
•  Turn off, then turn on the unit and try to connect again.
•  Other Bluetooth devices might be trying to connect to the 
unit.
The connected Bluetooth 
audio player cannot be 
controlled.
•  Check whether the connected Bluetooth audio player 
supports Audio/Video Remote Control Profile (AVRCP). 
(Refer to the instructions of your audio player.)
•  Disconnect and connect the Bluetooth player again.
“PLEASE WAIT”   The unit is preparing to use the Bluetooth function. If the 
message does not disappear, turn off and turn on the unit, 
then connect the device again.
“NOT SUPPORT”   The connected phone does not support Voice Recognition 
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR”   There is no registered device connected/found via 
Bluetooth.
“ERROR”   Try the operation again. If “ERROR” appears again, check if 
the device supports the function you have tried.
“NO INFO”/“NO DATA”   Bluetooth device cannot get the contact information.
“H/W ERROR”   Reset the unit and try the operation again. If “H/W ERROR” 
appears again, consult your nearest service center.
“SWITCHING NG”   The connected phones might not support phone switching 
feature.
The Bluetooth connection 
between the Bluetooth 
device and the unit is 
unstable.
  Delete the unused registered Bluetooth device from the 
unit. (Page 24)
Symptom Remedy
SiriusXM® Radio
“SUBSCRIPTION UPDATED 
– PRESS ENTER TO 
CONTINUE.”
  Your subscription is updated. Press the volume knob to 
continue.
“CODE ERROR”   Make sure you have entered the correct pass code. 
(Page 18)
“NO CONTENT”   There is insufficient content to start TuneScan.
“SCAN CANCEL”   TuneScan has been aborted.
Bluetooth®
No Bluetooth device is 
detected.
•  Search from the Bluetooth device again.
•  Reset the unit. (Page 4)
Bluetooth pairing cannot 
be made.
•  Make sure you have entered the same PIN code to both the 
unit and Bluetooth device.
•  Delete pairing information from both the unit and the 
Bluetooth device, then perform pairing again. (Page 20)
Echo or noise is 
heard during a phone 
conversation.
•  Adjust the microphone unit’s position. (Page 20)
• Check the [ECHO CANCEL] setting. (Page 22)
Phone sound quality 
is poor.
•  Reduce the distance between the unit and the Bluetooth 
device.
•  Move the car to a place where you can get a better signal 
reception.
Voice calling method is 
not successful.
•  Use voice calling method in a more quiet environment.
•  Reduce the distance from the microphone when you speak 
the name.
•  Make sure the same voice as the registered voice tag is used.
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