Operation Manual
SCENE TROUBLES Reasons/Resolutions
Smartphone 
cannot connect 
to Dashcam 
> Check whether Smartphone’s 
 WiFi is turned on
> iOS users must choose Dash-
 cam’s WiFi SSID in WiFi Settings 
 before entering the APP
Video recorded 
cannot be 
played on 
mobile phones
This problem may be related to the 
media player or system compatibility. 
Suggest to take out SD Card and read 
it via Card reader on the computer.
Connection 
time too long 
If there are too many signals in the 
environment, connection may fail 
due to signal interference. Using 
Dashcam in a condition with less 
interference is suggested. The 
smartphone’s system may be in a 
busy condition. Turning off other 
APPs might help.
Forget APP 
access 
password
In the setup menu, choose [Factory 
Reset] to reset.
Troubleshooting
WiFi connect to phone process










