Operation Manual
SCENE TROUBLES Reasons/Resolutions
Cycling record-
ing didn’t auto 
start after
engine is on
> Check whether SD Card is inserted 
> Turn off the Dashcam, eject and insert 
 SD Card and turn on again
> Format SD Card or try another Card
Black screen When recording, with no operation in 
60 seconds, the Ddashcam will shut 
down screen automatically and 
change into power save mode; press 
any button, the screen will light up 
again; this scene is normal.
Playback no 
sound
Please check if the Dashcam is mute 
(a mute icon is shown on the top right 
corner of the screen) When recording, 
press 
 to turn on or turn off the 
voice recording function.
Video fuzzy Check whether the lens protection film 
is removed. Check whether the car’s 
windshield or lens of the Dashcam is 
dirty.
Video time-
stamp error
Connect to the dashcam by APP, the 
APP will correct the Dashcam’s time 
automatically.
Cannot find 
an external 
storage device
Supplied USB power line can only be 
used to charge, and cannot be used 
to connect to the computer; please 
use other USB data line.
Troubleshooting
Recording problems
Connect to
the computer










